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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

18,647 notes
4,366 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!


May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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151 - 175 sur 4,350 Examens pour Technical Support Fundamentals

par Collin P

Feb 21, 2019

I learned much. Hopefully this has prepared me for a job.

par David R

Feb 11, 2019

My only regret is that I waited so long to start this program. I had the link saved in my bookmarks for at least a year. I've gotten fed up with my current job, which is retail. I've always been tech savvy, so I finally decided to pull the trigger. All the lessons are very graspable. I think this type of learning is fantastic and I'm excited for what the future holds.

par Denise N

Feb 12, 2019

This was a very interesting course :) I have really enjoyed taking this one and looking forward to the next 5 :)

par Stephanie J W

Feb 12, 2019

Great subject matter. Clear trainors.

par Dean H

Feb 12, 2019

Got it, explained simply, easy to understand, informative.

par Daniel V

Feb 11, 2019

Good course. I want to continue learning.

par Manuel P "

Feb 11, 2019

A lot of information very fast. But it makes the course feel ultra legit. Good stuff!

par Bernard S

Feb 11, 2019

thx for the basic intro

par Anna K

Feb 11, 2019

Great course to build IT knowledge!

par James W

Feb 12, 2019

This course is a great fundamentals course for those just wanting to get their feet wet in the world of IT.

par Salomon R

Feb 11, 2019

Great course

par David C

Feb 22, 2019

Wonderful teachers and class curriculum!

par Lisa J B

Feb 23, 2019

This course was very well designed, and I thoroughly enjoyed taking it. The instructors were well chosen and all were able to explain more complex concepts so people with little or no technical background can understand.

I'm very thankful for courses such as this one, as it makes it possible for almost anyone to further their knowledge or change careers and gain the necessary skills to do that.

Looking forward to the next course in the series!

par Sean H

Feb 23, 2019

Technical Support Fundamentals is a great course to take. All the instructors are knowledgeable and engaging.

The course material is well thought out and easy to consume.

par Christopher J

Feb 22, 2019

Thank you for providing such a great way to learn some IT skills!!

par Gordon O

Feb 23, 2019

This course has been fantastic so far and truly proved to go beyond my initial expectations, particularly with how engaging it has been. The videos offer a much-needed break from the monotonous reading of text I am familiar with in other courses and being able to look at a real person and listen to them is an entirely different way to learn that will benefit people of various learning styles. The material is really interesting and to the point, while covering a variety of topics in the field. I especially enjoyed this last Module in Week 6 where we dove into some of the finer points of actually landing a job through resume building and interview prep. This is ultimately what myself and I suspect most of the other students are looking for by taking this course so I found this section to be extremely helpful. I wish I had finished this part before my interview last week! I'm very much looking forward to continuing on to the next course. Can't wait!

par Jeremy O

Feb 22, 2019

I really liked the course. they explained a lot, but as they say, you should also learn more in depth concepts of each subject on your own. I would recommend it to others.

par Justin N

Feb 23, 2019

Excellent course that covers the fundamentals of the IT field. If you're new, this is a good introduction. If you're experienced, this is easy to breeze through as a refresher.

par Ruth M

Feb 24, 2019

Great Course

par Rebecca G

Feb 23, 2019

A great start to earning a certificate.

par Kim D

Feb 23, 2019

This is an excellent course. It breaks down each process and allows for practice to allow for a complete understanding of the material.

par vikramaditya g

Feb 24, 2019

It's just awesome course.. amazing experience with online assignments

par Bruno d S P

Feb 22, 2019

Nice course!

par Mohammadali S

Feb 23, 2019

basically everything you need to know ! i totally love and enjoy this course!

par Mauro L d s

Feb 23, 2019

muito bom a instrução estar muito simples de facil entendimento