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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

18,647 notes
4,366 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!


May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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251 - 275 sur 4,350 Examens pour Technical Support Fundamentals

par islam m m

Mar 21, 2019

Was amazing course with hands on technical experience and great motivation


Mar 22, 2019

loved the way... you walked me through putting the computer together... very easy going... you almost don't notice the brain dump

par Tim D P

Mar 01, 2019

A nice starter for people with no experience

par Cristobal R

Mar 02, 2019

Great tool to learn!

super excited to continue this course!

par Robert R

Mar 02, 2019

Really great introduction to the technical and non-technical aspects of IT.

par Mario R

Mar 03, 2019

I really enjoyed the class. It was a good introduction.

par Mansi S

Mar 03, 2019

Everyone should do this course, regardless of their field of interest. This course covers basic and essential details about IT industry which every individual should know in today's world of computers.

par Alexander D

Mar 01, 2019

Very easy to understand great teachers

par Sunmark S B

Mar 02, 2019

Great course if you are starting out in IT and irons out the fundamentals in it.


Mar 01, 2019

Just amazing

par Sarah B

Mar 02, 2019

Hello! So far so good. The Google team has been excellent and wonderful people to learn from. Thanks for the wonderful opportunity

par Vladislav

Mar 02, 2019

Good start for begginers in the IT!

par Damian C

Mar 01, 2019

Fantastic fundamental course!

par Amina M

Mar 03, 2019

courses was so helpful thanks to teachers and their way to simplify and explain.

par Joshua C

Mar 03, 2019

After two weeks of learning I’m hooked! I love this program and it’s easy to understand!

par Glenn J

Mar 03, 2019

A fine intro to IT Support. Covers all the very peaks of some very deep and complicated subjects very well. This first course is hIghly Recommended.

par Brennan J

Mar 02, 2019

Easy to understand and very well put together.

par Nicholas A

Mar 02, 2019

Great content.

par Deleted A

Mar 03, 2019

Great Program for all.

par Christine F

Mar 03, 2019

This was an excellent course. Most of which was a refresher, however I still learned alot.


Mar 26, 2019


par BalaQamran

Mar 26, 2019

This course really helped me in gaining knowledge

par Tonita M F

Mar 26, 2019

I enjoyed learning everything I learned & ready to learn more.

par Warren W

Mar 26, 2019

Great flow and patience with anyone who is a beginner in IT or needs a complete refresher.

par Darryl C

Mar 27, 2019

Thank you very much for the oppurtunity