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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

15,669 notes
3,593 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!


Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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251 - 275 sur 3,585 Examens pour Technical Support Fundamentals

par Sarah B

Mar 02, 2019

Hello! So far so good. The Google team has been excellent and wonderful people to learn from. Thanks for the wonderful opportunity

par Vladislav

Mar 02, 2019

Good start for begginers in the IT!

par Damian C

Mar 01, 2019

Fantastic fundamental course!

par Amina M

Mar 03, 2019

courses was so helpful thanks to teachers and their way to simplify and explain.

par Joshua C

Mar 03, 2019

After two weeks of learning I’m hooked! I love this program and it’s easy to understand!

par Glenn J

Mar 03, 2019

A fine intro to IT Support. Covers all the very peaks of some very deep and complicated subjects very well. This first course is hIghly Recommended.

par Brennan J

Mar 02, 2019

Easy to understand and very well put together.

par Nicholas A

Mar 02, 2019

Great content.

par Deleted A

Mar 03, 2019

Great Program for all.

par Christine F

Mar 03, 2019

This was an excellent course. Most of which was a refresher, however I still learned alot.


Mar 26, 2019


par BalaQamran

Mar 26, 2019

This course really helped me in gaining knowledge

par Tonita M F

Mar 26, 2019

I enjoyed learning everything I learned & ready to learn more.

par Warren W

Mar 26, 2019

Great flow and patience with anyone who is a beginner in IT or needs a complete refresher.

par Darryl C

Mar 27, 2019

Thank you very much for the oppurtunity

par Tom L

Mar 27, 2019

This is a broad overview of the I.T. Support job requirements taught by super-qualified and effective teachers from google. The course work is challenging but approachable. I'd recommend it highly.

par Mohammed M

Mar 27, 2019

Amazing rich content. Thank you very much

par Bright D U

Mar 26, 2019

Nice course, rich content.

par Garrison F

Mar 26, 2019

Awesome course! It's very well put together, and the creators made it surprisingly easy to learn these fundamental tools in a simple, step-by-step manner. Thanks Coursera and Google!

par Marcelino O

Mar 26, 2019

excellent material!

par Nadeen E

Mar 27, 2019

Great overview of the fundamentals! I loved the structure of the course, the visuals, and all the different lecturers. Terms and concepts are taken one step at a time and explained very clearly. Excited about starting the next course!

par Melanie B

Mar 27, 2019

Great information, wonderful presenters and challenging exams.

par Trisha A B

Mar 27, 2019

This course is was a great start to the IT world

par Aftab A

Mar 26, 2019

Excellent Course, Really informative

par joseph g

Mar 26, 2019

Very helpful course can't wait for the other courses.