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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

17,938 notes
4,189 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate


Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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126 - 150 sur 4,172 Examens pour Technical Support Fundamentals

par Monica L M

Feb 03, 2019

This course is really great. It is so engaging and the information is easy to follow i can't wait to move to the next section

par Guadalupe F

Feb 03, 2019

Overall I believe it will challenge all.

par Victor A P M

Feb 03, 2019

Very informative course I learned a few new things, cant wait to finish he course.

par Knut J

Feb 03, 2019

This course is a great overview of the field with realistic hands on practice.

par Jonathan H

Feb 04, 2019


par Sabrina T

Feb 04, 2019

Very informative course. I loved the videos and the labs were super cool and made it fun to learn.


Feb 03, 2019

This is one of the best google fundamental course i have ever learn. All the skills are very interesting and inspiring ranging from Binary Code, Customer Support, Linux and Troubleshooting. I recommend the course for everyone in the field of IT.

par Sanja S

Feb 04, 2019

Great beginners overview course before going into more details

par joanna a

Feb 04, 2019

Great! Very informative

par Lance B

Feb 04, 2019

Very well structured, and information was easy follow. Learning was made easy by the progression of the assignments. I really enjoyed being able to go at my own pace!

par Darryl B

Feb 05, 2019

I really enjoyed this course. It was a great introduction for persons new to IT. I was familiar with many of the concepts but it was a great refresher.

par Isaac B G

Feb 06, 2019

Perfect foundation to build the rest of your IT knowledge on if you're new to it, like me.

par Jasmine S

Feb 05, 2019

It was a great introduction and I am excited to learn more.

par Chukwunonye U C

Feb 05, 2019

I learnt a lot from this module. It was informative.

par Destini M

Jan 26, 2019

One of my favorite courses so far! Very detailed and easy to understand the material. I would recommend to anyone who wants to get into the IT industry.

par Daryl A

Jan 26, 2019

great course!

par Kevin D

Jan 26, 2019

Great introduction to IT if you have never been around it or just starting out in it. It gives you a very well over view of support fundamentals

par White D

Feb 07, 2019

This course is awesome, it has simplified contents that can help anyone with less or no knowledge about IT to gear up and start running.

par Alexandria G

Nov 22, 2018

Very informative!

par Yuhang Z

Nov 20, 2018

Good start into IT support industry

par Yamilet C C M

Nov 20, 2018

Thank you for all the knowledge transferred.

par Lawrence P B

Nov 22, 2018

I really enjoyed the lay-out.

par Jacob H

Nov 06, 2018

I enjoyed it. class was definitely a mile high overview. looking forward to the rest of the program.


Nov 07, 2018

Learning was made easy and convenient for a busy professional

par Vero H

Nov 06, 2018

Very good intro course! Can't wait to finish the entire specialization. :)