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Technical Support Fundamentals, Google

4.8
11,940 notes
2,743 avis

À propos de ce cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. We’ll go through what a technical interview could look like, and provide tips on how to best prepare for one. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis

par JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

par FK

Mar 10, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.

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2,724 avis

par Brennan Couch

Apr 21, 2019

Great way to learn

par Shehroze Aamer

Apr 21, 2019

Splendid Course, Learned a lot!

par Asrorjon Tohirjonov

Apr 21, 2019

Very informative and easy to follow, 100% recommended!

par TANGWING PIUS MONJI

Apr 21, 2019

wonderful journey by wonderful people working in a wonderful company that has provided the world with almost every knowledge on planet earth by bridging the digital gab. thank you very much Google.

par Bright Ibrahim Mohammed

Apr 21, 2019

Great Course!

par Jill Carver

Apr 21, 2019

Great way to Introduce newbies to IT. Loved all the course materials and Instructors!

par Erick Vivas

Apr 21, 2019

Very good course so far!

par Brian Adam Ruiz

Apr 21, 2019

Very informative. Wide range of discussions on topic. Forums available for class discussions, and or questions and comments. Thank you.

par yehya medhat moawad

Apr 21, 2019

excellent course for beginners

par Sergio Mejia

Apr 21, 2019

Great first start.