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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

15,488 notes
3,542 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!


Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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26 - 50 sur 3,526 Examens pour Technical Support Fundamentals

par Valeri S

Nov 17, 2018

real good

par Karthik m

Dec 04, 2018

It worth reading and going through videos .

Thanks Google

par olugbenga o

Dec 04, 2018


par Kyle P

Dec 05, 2018

A great intro to the basics of IT.

par Felipe G

Dec 03, 2018

Great course for a beginners!!! Totally recommended

par Justin L

Dec 04, 2018


par matthew m

Dec 03, 2018

The insight for someone like me not coming from the I.T. world, it was very informing a easy to understand. The knowledge of were it all started and the explanation of the lengo made it easy for me to understand.

par Sinisa S

Dec 18, 2018


par Edward K

Dec 20, 2018

Very Informative and Intriguing.

par Furqan K

Dec 18, 2018

very nice

par Antonio

Dec 18, 2018

This system has been effective at allowing me to learn at my own pace. I took a break for a while but will surely use it more frequently now. Easy to learn the tools and begin the journey of enhancing your skills.

par emmanuel n

Dec 20, 2018

great stuff

par Mohamoud Y I

Dec 19, 2018

Fun and Very informative and

par Rachel B

Dec 20, 2018

Very concise and inviting for all levels - either a beginning tutorial, or a quick refresher. Captivating and engaging!

par Lance J

Dec 20, 2018

The quality was outstanding, and having the modules split up into small chunks made it easily digestible.


Dec 18, 2018

Love this course it was challenge yet simple it provided lessons that took their time to detail in ways that anyone can understand. This provided me with even more confidence since I have never taken a computer course or read a computer book. I felt accomplished and that I deserved the certificate. Thank you.

par Mark C

Dec 19, 2018


par Joshua G

Dec 07, 2018

I loved how in depth and easy the modules were throughout this course. I can't wait to continue my path in IT Support and continue to learn all the exciting things that the IT world has to offer. This has been one of the easiest courses I've done while making me feel like I'm learning something important.

par Emeka R O

Dec 06, 2018

Excellent material, very interactive and comprehensible.

par Jacob S

Dec 05, 2018

Very fun and engaging! Learned a lot of new stuff and look forward to the rest of the courses.

par Angel J C V

Dec 08, 2018

Learn to walk before run. Great Stuff!!!

par Timothy P S

Dec 06, 2018

Awesome, learned a lot


Dec 07, 2018

thank you


Dec 07, 2018


par Calandra F

Dec 08, 2018

This course has help provided me with the building blocks to pave my path to a career in IT.