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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

4.8
15,455 notes
3,530 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis

JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

AL

May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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226 - 250 sur 3,523 Examens pour Technical Support Fundamentals

par Matheus M

Feb 28, 2019

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par Adam J C

Feb 27, 2019

Very good!

par Serhii P

Feb 27, 2019

Wide range of fundamentals were included to this course. It is a good "launchpad" for those who starts learning.

par Anahat D

Feb 28, 2019

Very Helpful !!

par Juan G

Feb 28, 2019

Very informative and easy to use

par Buddy E O

Feb 27, 2019

I have been working persona;;y since I was in High School and progress through the year upto now, started out with the Apple II computer, and then landed on the IBM Computer now know as the PC as well through 8088 CPU, 286, 386, 486 CPU, etc. As well assembly of computers. also worked with the Windows OS, and the Linux OS, but fell in love with the Linux OS Especially the Debian version. So I already have the knowledge, just reinforcing my knowledge with anything I need to know, Especially the IT World.

par Kay A

Feb 28, 2019

Really enjoyed this course. All the instructors were great. I felt it was an excellent introduction to IT Support.

par Noor H

Mar 23, 2019

Very good course for IT freshers

par Eduardo L

Mar 22, 2019

I learned a lot from this first course. Even tough the course got me frustrated in certain sections I found it very helpful!

par Johnley J

Mar 23, 2019

this was an amazing journey

par Emanuel M

Mar 23, 2019

This is a perfect start for those beginners in the IT Field. Being able to receive a basic idea for each major area is a plus.

par Francisco A P

Mar 22, 2019

I did enjoy this video because it gives you not only insight, but also outside knowledge of professional IT Support professionals. You can replay video as many times as you want, and also during video lecture, it gives you a pop quiz to see if you are paying attention or not during the video. Simply fascinating!

par Utkarsh w

Mar 23, 2019

loved the detailed nature of the course. Its very good, not just for freshers but also people working in IT field already.

par Sydney C

Mar 23, 2019

More than enough information to give you a beginner's look at the IT field.

par islam m m

Mar 21, 2019

Was amazing course with hands on technical experience and great motivation

par NORMAN R D

Mar 22, 2019

loved the way... you walked me through putting the computer together... very easy going... you almost don't notice the brain dump

par Tim D P

Mar 01, 2019

A nice starter for people with no experience

par Cristobal R

Mar 02, 2019

Great tool to learn!

super excited to continue this course!

par Robert R

Mar 02, 2019

Really great introduction to the technical and non-technical aspects of IT.

par Mario R

Mar 03, 2019

I really enjoyed the class. It was a good introduction.

par Mansi S

Mar 03, 2019

Everyone should do this course, regardless of their field of interest. This course covers basic and essential details about IT industry which every individual should know in today's world of computers.

par Alexander D

Mar 01, 2019

Very easy to understand great teachers

par Sunmark S B

Mar 02, 2019

Great course if you are starting out in IT and irons out the fundamentals in it.

par NACAMPIA J O N

Mar 01, 2019

Just amazing

par Sarah B

Mar 02, 2019

Hello! So far so good. The Google team has been excellent and wonderful people to learn from. Thanks for the wonderful opportunity