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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

15,438 notes
3,526 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.


Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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51 - 75 sur 3,516 Examens pour Technical Support Fundamentals

par Troy S

Dec 20, 2018

Super easy and great for beginners. It definitely teaches you everything from the ground up.

par Luis S

Dec 22, 2018

Great introductory lessons for anyone, It doesn't matter where you come from, this course will put your feet on a comfortable environment to learn the basics before stepping into a pool of content IT related. I would recommend this to anyone as the best foundation for beginners

par Jeremy T

Dec 22, 2018

Went into a good depth about the subjects. It didn't leave open ended statements also.

par Kyle J

Dec 23, 2018

Very good introduction to a number of different IT topics. Easy to understand for beginners.

par Keith B

Dec 09, 2018

Very informative

par Ryan P

Dec 10, 2018

This is a great way to start your IT Support Specialist journey!

par Karen B

Dec 08, 2018

This course was a great way for me to introduce myself to the world of IT and learn about all the different areas.

par Adarsha B

Dec 09, 2018

good enough

par Sandeep K

Dec 08, 2018

Very Good.

par Jack G F

Dec 10, 2018

One of the things that I appreciated most is that I was able to have life interrupt my studies yet I was able to come right back to where I was and pick back up.

I appreciate those who are presenting the information as I found them easy to relate to.

I think Gayle and Marty deserve Webby's. :)

par Tridib K M

Dec 10, 2018

great course

par Alexandra F

Dec 09, 2018

Easy to understand, very good explanations.

Even me - as a social scientist without any technical computer knowledge and only moderate english skills - was able to understand every piece of information because of the practical examples and the good wording. It's easy for me to transfer the knowledge in this course into praxis.

Thank you very much!

par Elsa P

Dec 23, 2018

A really useful course. Starts with the basics. Definitely recommend the course for anyone wanting to know more about computers, even if you don't plan on working with IT.

par Andres H

Dec 24, 2018

Well very motivational introductory course. It gives you a spoon of reality and even if it's a little quick you end learning a lot on both basics and intermediate IT supports functions

par Lee T L

Dec 23, 2018

A really good fundamental course for beginners starting out in a IT career. Although most of them can be learnt in your everyday life (only if your have the interest to find out) through observations but having experts to provide, in a sense, first-hand advice is pretty helpful. Personally, I really love the Qwiklabs assessments which provide virtual hands-on exercises to enhance a learner's experience in not just plain reading on e-contents. In overall, pretty awesome course!

par OMER A A B

Dec 10, 2018

Even the terrorists deserve education. Is it because I was born in Sudan that I can not take a certificate and I am a terrorist? WTF

par Scott M

Dec 10, 2018

well done class

par Solomon A

Dec 12, 2018

It s a brainer i like it

par Taylor J

Dec 12, 2018

I'm having a great time with this course thus far. Easy to understand, convenient, and full of lots of useful info in the field for beginners and advanced learners.

par Robert C

Dec 12, 2018

Thanks to all that participated in putting this program together. It has opened my eyes to a broad new world.

par Isaiah

Dec 12, 2018

While very much basic and entry-level, it was nice to touch up on the foundational aspects of IT. I'd recommend this to anyone brand new to IT or if they've been around it for a few years now.

par Jade E

Dec 12, 2018

This was a really fun and hands-on course. I learned a lot!


Dec 13, 2018

Excellent technical explanation and basic thoughts..

par Keisuke K

Dec 26, 2018

This course was a great introduction,

par Enayatullah S

Dec 26, 2018

It is very helpful and great!