How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.
Ce cours fait partie de la Spécialisation sécurité des patients
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Spécialisation sécurité des patientsUniversité Johns-HopkinsÀ propos de ce cours
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Cours 6 sur 7 dans le
Approx. 6 heures pour terminer
Anglais
Sous-titres : Français, Portugais (européen), Russe, Anglais, Espagnol
Ce que vous allez apprendre
Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.
Compétences que vous acquerrez
- Data Analysis
- Performance Measurement
- Project Evaluation
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Cours 6 sur 7 dans le
Approx. 6 heures pour terminer
Anglais
Sous-titres : Français, Portugais (européen), Russe, Anglais, Espagnol
Offert par
Université Johns-Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Programme de cours : ce que vous apprendrez dans ce cours
2 heures pour terminer
Performance Measurement in Patient Safety and Quality
In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
2 heures pour terminer
8 vidéos (Total 65 min)
2 heures pour terminer
Public Reporting of Performance Measures
In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
2 heures pour terminer
10 vidéos (Total 55 min)
1 heure pour terminer
Interpreting Data and Telling Data's Story
In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
1 heure pour terminer
6 vidéos (Total 58 min)
1 heure pour terminer
From Data to Action and Iteration
In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.
1 heure pour terminer
5 vidéos (Total 48 min)
Avis
Meilleurs avis pour MEASURING THE SUCCESS OF A PATIENT SAFETY OR QUALITY IMPROVEMENT PROJECT (PATIENT SAFETY VI)
par AA19 nov. 2021
measuring the success in healthcare is really challenging. This course helped me to understand the metrics used for quality improvement projects and how can we sustain such type of improvements.
par NA3 juin 2020
Excellent. My concept of data collection, designing, analysis and interpratation has tremendously improved. Have also learned how to use different tools in Quality Improvent Projects
par SS22 mai 2018
Finally we are here at the final stage. Interesting course content and Fantastic mentors. I am very grateful to both mentors and Coursera.
par M6 sept. 2020
This course was really helpful for me. But it is difficult to get peer reviews for the peer-graded assignment.
À propos du Spécialisation sécurité des patients
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
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