How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.
Ce cours fait partie de la Spécialisation Patient Safety
Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
proposé par
À propos de ce cours
4.6
17 notes
Ce que vous allez apprendre
Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.
Compétences que vous acquerrez
Data AnalysisPerformance MeasurementProject Evaluation
Programme du cours : ce que vous apprendrez dans ce cours
Semaine
1Performance Measurement in Patient Safety and Quality
In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
8 vidéos (Total 65 min), 1 quiz
8 vidéos
Donabedian's Model6 min
Performance Measurement Domains4 min
Specifying a Performance Measure and Common Data Source for Measurement10 min
A Global Example of Performance Measurement in Healthcare: The International Consortium for Health Outcomes Measurement8 min
Names to Know and Properties of a Good Measure9 min
Challenges with Performance Measurement7 min
Copy of Performance Measurement in Patient Safety and Quality8 min
1 exercice pour s'entraîner
Module 1 Quiz20 min
Semaine
2Public Reporting of Performance Measures
In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
10 vidéos (Total 55 min), 1 quiz
10 vidéos
Evidence of Impact & Maximizing the Benefits10 min
Hospital Readmissions4 min
HCAHPS5 min
Hospital Mortality3 min
HAIs5 min
Hospital Compare6 min
Interview with Renee Demski5 min
Exploring the Leapfrog Group4 min
Exploring My NHS3 min
Semaine
3Interpreting Data and Telling Data's Story
In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
6 vidéos (Total 58 min), 1 quiz
6 vidéos
Introduction4 min
Analysis Methods: Overview7 min
Analysis Methods, Inferential Tools12 min
Analysis Methods: Case Study12 min
Visualization9 min
Case Study on Visualization11 min
1 exercice pour s'entraîner
Module 3 Quiz20 min
Semaine
4From Data to Action and Iteration
In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.
5 vidéos (Total 48 min), 1 quiz
5 vidéos
Use of Quantitative & Qualitative Data in QI Projects6 min
Case Study: Improving Family Engagement in FCR7 min
Using Data & Measures to Evaluate the Success of an Improvement Project12 min
Case Study: Improving Medication Reconciliation on Hospital Admission15 min
1 exercice pour s'entraîner
Module 4 Quiz20 min
4.6
2 avisMeilleurs avis
par SS•May 23rd 2018
Finally we are here at the final stage. Interesting course content and Fantastic mentors. I am very grateful to both mentors and Coursera.
Enseignant
Matt Austin
Assistant ProfessorAnesthesiology and Critical Care Medicine
À propos de Université Johns-Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
À propos de la Spécialisation Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
Foire Aux Questions
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