À propos de ce cours
4.8
194 notes
30 avis
Spécialisation

Cours 1 sur 7 dans le

100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau intermédiaire

Niveau intermédiaire

No specific experience necessary.

Heures pour terminer

Approx. 9 heures pour terminer

Recommandé : 9 hours/week...
Langues disponibles

Anglais

Sous-titres : Anglais

Ce que vous allez apprendre

  • Check

    Describe a minimum of four key events in the history of patient safety and quality improvement.

  • Check

    Define the key characteristics of high reliability organizations.

  • Check

    Explain the benefits of having strategies for both proactive and reactive systems thinking.

Compétences que vous acquerrez

Patient CareSystems ThinkingQuality Improvement
Spécialisation

Cours 1 sur 7 dans le

100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau intermédiaire

Niveau intermédiaire

No specific experience necessary.

Heures pour terminer

Approx. 9 heures pour terminer

Recommandé : 9 hours/week...
Langues disponibles

Anglais

Sous-titres : Anglais

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1
Heures pour terminer
3 heures pour terminer

The History of Patient Safety and Quality Improvement

In this module, you will review the history of patient safety and quality improvement in healthcare. You will start with defining the scope of the problem of preventable harm in healthcare which leads into the history of the work that has been done to date that has helped to define, measure and improve preventable harm. You review three landmark reports to ensure you have a deep understanding of this work. At the end of this module, you will be able to: 1) identify a minimum of four key events in the history of patient safety an quality improvement, 2) describe the key characteristics of each of the three landmark patient safety publications and 3) summarize the impact of preventable harm on patients, communities and society. ...
Reading
7 vidéos (Total 36 min), 5 lectures, 1 quiz
Video7 vidéos
History of Quality Improvement and Patient Safety: 1854 - 19665 min
History of Quality Improvement and Patient Safety: 1966 - Present3 min
Mitigable or Preventable Harm: Crimean War, 1854-18564 min
"To Err is Human": Building a Safer Health System5 min
"Crossing the Quality Chasm": A New Health System for the 21st Century8 min
"Free From Harm": Accelerating Patient Safety Improvement Fifteen Years After "To Err is Human"7 min
Reading5 lectures
Institute of Medicine Report: To Err is Human30 min
Institute of Medicine Report: Crossing the Quality Chasm: A New Health System for the 21st Century30 min
National Patient Safety Foundation Report: Free From Harm: Accelerating Patient Safety Improvement Fifteen Years After To Err is Human30 min
Error in Medicine10 min
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU15 min
Quiz1 exercice pour s'entraîner
Lesson 1 Quiz15 min
Semaine
2
Heures pour terminer
1 heure pour terminer

Definitions in Patient Safety and Quality Improvement: An Overview

In this module, you will be reviewing several key terms and tools that are used in patient safety and quality improvement. This will allow you to begin to develop the common language used among patient safety and quality improvement experts and practitioners. By the end of this module you will be able to: 1) differentiate between the terms harm, hazard, error and risk within a patient safety and quality improvement framework, 2) describe how quality and safety overlap and how they are different and 3) differentiate between root cause analysis and a failure mode and effects analysis....
Reading
11 vidéos (Total 46 min), 1 quiz
Video11 vidéos
Harm3 min
Sentinel Event1 min
Error4 min
Hazard2 min
Risk5 min
Root Cause Analysis (RCA)5 min
Failure Mode and Effects Analysis (FMEA)7 min
Quality3 min
Safety5 min
Culture2 min
Quiz1 exercice pour s'entraîner
Lesson 2 Quiz15 min
Semaine
3
Heures pour terminer
1 heure pour terminer

High Reliability Organizing and Why it Matters

In this module, you will learn the fundamental principles of high reliability organizing. At the end of this lesson, you will also be able to: 1) describe the socio-cultural characteristics of high reliability organizations (HROs), 2) compare and contrast healthcare with high reliability organizations and 3) identify three improvement tools for high reliability organizing. ...
Reading
7 vidéos (Total 25 min), 1 quiz
Video7 vidéos
A Model for Understanding High Reliability1 min
Analyzing Healthcare as a High Reliability Organization5 min
High Reliability Organization Sociocultural Norms2 min
Five Principles for High Reliability and Mindful Organizing3 min
High Reliability Organization Behaviors and Habits3 min
Patient Safety Tools of Mindful Organizing4 min
Quiz1 exercice pour s'entraîner
Lesson 3 Quiz15 min
Semaine
4
Heures pour terminer
1 heure pour terminer

Applying a Systems Lens to Healthcare

In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking....
Reading
9 vidéos (Total 38 min), 1 quiz
Video9 vidéos
Definition of Systems Thinking3 min
Reductionistic Thinking vs. Holistic Thinking6 min
Swiss Cheese Model6 min
First Order and Second Order Problem Solving2 min
Whose Problem Is It?1 min
Oncology Infusion Clinic: Case Study4 min
Proactive and Reactive Systems Thinking Strategies8 min
Conclusions1 min
Quiz1 exercice pour s'entraîner
Lesson 4 Quiz20 min
4.8
30 avisChevron Right
Avantage de carrière

36%

a bénéficié d'un avantage concret dans sa carrière grâce à ce cours
Promotion de carrière

22%

a obtenu une augmentation de salaire ou une promotion

Meilleurs avis

par JAApr 3rd 2018

Indeed the facilitators have really done well in delivery of the content, I will organize all my friends to enroll in the course. You are indeed doing a wonderful job. Kudos to you guys.

par DOAug 14th 2018

the course content was very clear and organized\n\nthe lecturer was great. take my attention form the beginning to the end\n\nmaybe it needs only to add some case studies videos

Enseignant

Melinda Sawyer

Director, Patient Safety
Armstrong Institute for Patient Safety

À propos de Johns Hopkins University

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

À propos de la Spécialisation Patient Safety

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

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