In this culminating course in the Patient Safety and Quality Improvement Specialization, you will apply the skills you have acquired across the previous six courses to address a realistic patient safety issue confronting Mercy Grace, a 500-bed urban hospital that is part of a larger hospital system. Based on the scenario provided, you will assess the situation and work through the problem using a variety of tools and strategies. You will have the opportunity to identify defects, root causes, and potential mitigation strategies; you will create a project implementation plan for addressing the issue in the form of an A3; you will identify risks of project failure and design a change management plan; you will identify means of converting the project from local to system-wide; and you will identify quality and safety measurements that will be used in evaluating the success of the project’s implementation.
Ce cours fait partie de la Spécialisation Patient Safety
Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)
proposé par
À propos de ce cours
4.6
13 notes
Ce que vous allez apprendre
Identify a patient safety or quality issue within your own area of practice, and describe concrete processes for addressing the issue.
Describe steps needed within your organization to move toward high reliability.
Describe intended steps for a focused career plan in becoming a patient safety and quality leader.
Compétences que vous acquerrez
LeadershipPatient SafetyPlan ImplementationQuality Improvement
Programme du cours : ce que vous apprendrez dans ce cours
Semaine
13 heures pour terminer
Deepening Our Understanding of a Patient Safety Defect
In this module, you will be introduced to a patient safety issue that will provide the basis for all of the work you will complete in this capstone course. After reviewing the incident, you will review content from the second course in the specialization regarding the use of the Learning from Defects Tool, and you will complete a first draft of a similar Learning from Defects template. Please note that each of the assessments in the first four weeks of this course are optional - this gives you the opportunity to develop first drafts of all of the documents you will submit for your capstone project, and receive valuable feedback on the work you have completed. In the last module of this course, you will resubmit final versions of the documents you have completed throughout the course. This final package of documents will comprise your entire grade for this capstone project course.
6 vidéos (Total 34 min), 4 lectures, 1 quiz
6 vidéos
Interview with the Patient and His Wife8 min
Interview with the Nurse6 min
Interview with the Attending Physician3 min
Interview with the Resident1 min
Introduction to the Learning from Defects Tool12 min
4 lectures
Transcript of the Meeting with the Senior Executive10 min
Joint Commission - Sentinel Event Alert 55: Preventing Falls and Fall-Related Injuries in Health Care Facilities10 min
ECRI Institute: Falls10 min
Veterans' Affairs National Center for Patient Safety: Falls Toolkit10 min
Semaine
23 heures pour terminer
Problem-solving and Proposing Interventions
In this module, you will build upon what you learned in the previous module by continuing your investigation of patient falls and clarifying your project goals. You will review content from previous courses in the specialization that discussed problem identification, scoping your project, building an A3, and specifying performance measures. You will then initiate a first draft of an A3, and complete a first draft of a 5-Whys Table.
6 vidéos (Total 48 min), 1 lecture, 1 quiz
6 vidéos
So, What Is Your Problem?10 min
Key Metric8 min
Building Your A35 min
Scope11 min
Specifying Performance Measure and Common Data Sources for Measurement10 min
1 lecture
Agency for Healthcare Research and Quality: Preventing Falls in Hospitals10 min
Semaine
33 heures pour terminer
Project Implementation and Stakeholder Engagement
In this module, you will begin the process of implementation and stakeholder engagement for your proposed interventions. You will begin by reviewing content from previous courses on Translating Evidence into Practice, the 4 Es model, and project implementation, as well as several readings on these topics. At the end of the module, you will have the opportunity to complete and receive feedback on a first draft of your Premortem and 4E table.
3 vidéos (Total 20 min), 2 lectures, 1 quiz
2 lectures
Translating Evidence Into Practice: A Model for Large Scale Knowledge Translation10 min
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU10 min
Semaine
43 heures pour terminer
Embedding and Expanding the Project
In this module, your focus will turn to embedding and expanding your project across additional units. You will review content on change management, sustainability, and the process of embedding and expanding your interventions. Finally, you will expand your work from Module 2 to create a first draft of a full, formal A3.
5 vidéos (Total 31 min), 2 lectures, 1 quiz
5 vidéos
Change Management Introduction11 min
2 More Es: Endure & Embed6 min
A Model for Sustainability5 min
Two More Es: Expand7 min
2 lectures
High Reliability Healthcare: Getting There From Here10 min
A3 Reports: Tool for Process Improvement10 min
4.6
3 avisMeilleurs avis
Fantastic mentors and great content. I am very grateful to both mentors and Coursera.
Enseignant
David Schwartz
Instructional Design Technology ManagerArmstrong Institute for Patient Safety and Quality
À propos de Université Johns-Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
À propos de la Spécialisation Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
Foire Aux Questions
Quand aurai-je accès aux vidéos de cours et aux devoirs ?
Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.
À quoi ai-je droit si je m'abonne à cette Spécialisation ?
Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.
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