À propos de ce cours

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Approx. 8 heures pour terminer
Anglais
Sous-titres : Anglais

Ce que vous allez apprendre

  • Review essential elements of a safety culture.

  • Describe how healthcare organizations identify and mitigate safety hazards.

  • Identify how patients and family members contribute to developing a safety culture.

  • Identify strategies for improving communication and teamwork .

Compétences que vous acquerrez

CommunicationHealthcare LeadershipOrganizational CulturePatient Safety

Résultats de carrière des étudiants

25%

ont commencé une nouvelle carrière après avoir terminé ce cours

29%

ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Approx. 8 heures pour terminer
Anglais
Sous-titres : Anglais

Enseignant

Offert par

Logo Université Johns-Hopkins

Université Johns-Hopkins

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1

Semaine 1

2 heures pour terminer

Patient Safety Culture and Just Culture

2 heures pour terminer
6 vidéos (Total 53 min), 2 lectures, 1 quiz
6 vidéos
Defining Safety Culture11 min
The Influence of Safety Culture on Patient and Provider Outcomes10 min
Measuring Culture14 min
Just Culture7 min
Application of Just Culture5 min
2 lectures
11 Tenets of a Safety Culture10 min
CUSP Tool: Culture Check-up Process10 min
1 exercice pour s'entraîner
Lesson 1 Quiz20 min
Semaine
2

Semaine 2

2 heures pour terminer

Patient Safety, Quality, and the Patient Experience

2 heures pour terminer
6 vidéos (Total 47 min), 4 lectures, 1 quiz
6 vidéos
How Do We Measure the Patient Experience?7 min
Patient and Family Centered Care and Engagement6 min
Patient and Family Advisory Council: Definition and Roles5 min
Engaging the Heart of the Caregiver5 min
Using Improvement Science to Create a Positive Sustainable Patient Experience15 min
4 lectures
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)10 min
Centers for Medicare and Medicaid Services: Hospital Compare10 min
Harnessing Evidence and Experience to Change Culture10 min
Advancing the Practice of Patient and Family Centered Care in Hospitals10 min
1 exercice pour s'entraîner
Lesson 2 Quiz20 min
Semaine
3

Semaine 3

2 heures pour terminer

Event Reporting and Second Victims

2 heures pour terminer
12 vidéos (Total 75 min), 2 lectures, 1 quiz
12 vidéos
Journey of an Event Report3 min
Event Reporting and High Reliability3 min
Using Event Reports to Improve Safety and Culture3 min
Reporting Culture4 min
Using Event Reports to Design Safer Systems: Part I2 min
Using Event Reports to Design Safer Systems: Part II5 min
A Sample Event Review Meeting12 min
Introduction to the Learning from Defects Tool12 min
Disclosure of Medical Errors2 min
Second Victims7 min
Peer Support: Making a Difference for Second Victims8 min
2 lectures
Agency for Healthcare Research and Quality: Common Formats10 min
Learning from Defects Tool10 min
1 exercice pour s'entraîner
Lesson 3 Quiz20 min
Semaine
4

Semaine 4

2 heures pour terminer

Strengthening Safety Culture Through Teamwork

2 heures pour terminer
8 vidéos (Total 94 min), 3 lectures, 1 quiz
8 vidéos
Teamwork and the Science of Safety12 min
Team Training15 min
Communication11 min
Leadership12 min
Briefings and Debriefings10 min
Measuring Teamwork for Improvement12 min
Cross-unit Collaboration8 min
3 lectures
TeamSTEPPS 2.010 min
Care Coordination Measures Atlas Update10 min
Edgar Schein: Humble Inquiry (Optional)10 min
1 exercice pour s'entraîner
Lesson 4 Quiz20 min

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À propos du Spécialisation sécurité des patients

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
sécurité des patients

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