Definitions: Satisfaction, Experience, Engagement, Patient and Family Centered Care

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Compétences que vous apprendrez

Communication, Healthcare Leadership, Organizational Culture, Patient Safety

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4.8 (119 notes)
  • 5 stars
    98 ratings
  • 4 stars
    21 ratings

Wonderful feeling! i completed two courses and learned many useful aspects. Will be taking third course as well. Thanks Coursera! This is an amazing step to improve world.

Being a GP, it is an added value to the personality of myself to be able to become a better leader and advocate for having to implement safe clinical environment.

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Patient Safety, Quality, and the Patient Experience

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  • Eileen Kasda

    Eileen Kasda

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