The first course in the Sales Operations/Management Specialization, Account Management & Salesforce Design aims to introduce learners to a variety of sales methods. Students will gain knowledge on steps in strategic planning and sales management, responsibilities of a sales manager, kinds of sales operations, a recap of the personal selling process, and the concept of a buying center.
Account Management & Sales Force Design
Account Management & Sales Force Design
This course is part of Sales Operations/Management Specialization
Instructors: Michael F. Walsh, Ph.D.
26,034 already enrolled
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Gain insight into a topic and learn the fundamentals.
4.5
(283 reviews)
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
89%
Most learners liked this course
Skills you'll gain
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Shareable certificate
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Assessments
4 assignments
Taught in English
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This course is part of the Sales Operations/Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 4 modules in this course
This module provides an overview of the key instructors for the specialization and an overview of this course as well as the other courses that make up this specialization.
What's included
8 videos4 readings1 assignment1 peer review
This module identifies the steps in strategic planning and how the sales function is involved in strategic planning.
What's included
5 videos5 readings1 assignment1 peer review
In this module, we will present a brief overview of Sales Management. Specifically we describe the seven tasks or responsibilities of a sales manager. and how that has evolved over time. We will also talk about the life of a sales manager and you will meet a real sales manager and learn how he got to the position that he has and what his day is like.
What's included
11 videos5 readings1 assignment2 peer reviews
This module presents two kinds of sales operations: inside and outside sales. We also present an overview of personal selling and introduce the concept of a buying center.
What's included
12 videos4 readings1 assignment1 peer review
Earn a career certificate
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Instructors
Instructor ratings
4.7 (69 ratings)Offered by
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West Virginia University
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Status: Free TrialWest Virginia University
Status: Free TrialWest Virginia University
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Learner reviews
4.5
283 reviews
- 5 stars
74.29%
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13.02%
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5.28%
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2.11%
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5.28%
Showing 3 of 283
KK
5
Reviewed on Oct 25, 2022
Very well designed course ,Learned Various things Saels , Negotation , Coaching , People Managments .
AK
5
Reviewed on May 13, 2020
This course basically helps me to understand sales, marketing concepts and improve analytical skills in sales field and how to work as salesperson.
RR
5
Reviewed on Sep 1, 2019
It pretty well structured, I work in sales for a couple of years and the course has helped me to realize how bad I have been leading a sales team.
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
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