The first course in the Sales Operations/Management Specialization, Account Management & Salesforce Design aims to introduce learners to a variety of sales methods. Students will gain knowledge on steps in strategic planning and sales management, responsibilities of a sales manager, kinds of sales operations, a recap of the personal selling process, and the concept of a buying center.
Ce cours fait partie de la Spécialisation Sales Operations/Management
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Spécialisation Sales Operations/ManagementUniversité de Virginie-OccidentaleÀ propos de ce cours
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Résultats de carrière des étudiants
12%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
17%
a obtenu une augmentation de salaire ou une promotion
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Obtenez un Certificat lorsque vous terminez
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Cours 1 sur 5 dans le
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Approx. 15 heures pour terminer
Anglais
Sous-titres : Arabe, Français, Portugais (européen), Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Enseignants
Résultats de carrière des étudiants
12%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
17%
a obtenu une augmentation de salaire ou une promotion
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Cours 1 sur 5 dans le
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Approx. 15 heures pour terminer
Anglais
Sous-titres : Arabe, Français, Portugais (européen), Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Offert par
Université de Virginie-Occidentale
Founded in 1867, West Virginia University is moving toward a global destiny. World-class faculty are exploring everything from pulsars to nanoscale technology. Rated as the #2 public university at which to do research and a top-20 best place to work in academia, WVU is collaborating with international academic and research partners.
Programme du cours : ce que vous apprendrez dans ce cours
3 heures pour terminer
Introduction and Overview
This module provides an overview of the key instructors for the specialization and an overview of this course as well as the other courses that make up this specialization.
3 heures pour terminer
8 vidéos (Total 68 min), 4 lectures, 2 quiz
4 heures pour terminer
Strategic Planning and Sales Management
This module identifies the steps in strategic planning and how the sales function is involved in strategic planning.
4 heures pour terminer
5 vidéos (Total 59 min), 5 lectures, 2 quiz
4 heures pour terminer
Brief Overview of Sales Management
In this module, we will present a brief overview of Sales Management. Specifically we describe the seven tasks or responsibilities of a sales manager. and how that has evolved over time. We will also talk about the life of a sales manager and you will meet a real sales manager and learn how he got to the position that he has and what his day is like.
4 heures pour terminer
11 vidéos (Total 78 min), 5 lectures, 3 quiz
4 heures pour terminer
Inside/Outside Sales, Buying Centers, and Overview of the Personal Selling Process
This module presents two kinds of sales operations: inside and outside sales. We also present an overview of personal selling and introduce the concept of a buying center.
4 heures pour terminer
12 vidéos (Total 63 min), 4 lectures, 2 quiz
Avis
Meilleurs avis pour ACCOUNT MANAGEMENT & SALES FORCE DESIGN
par GY10 juin 2020
The course is brilliant and highly informative, the assignments interesting and you have to concentrate BUT the peer grading system is poor with long delays to get peer reviews done
par DE28 nov. 2019
Good insights for beginners. Nonetheless, I'm waiting for other people to provide their work in order I can review them since 4 days. It's a lot of useless daily actualization.
par A16 mars 2021
Great course only issue is you really have to chase others to review your assignments and it get really annoying.. it can take sometime before you even get noticed. :(
par DF29 juin 2020
The voice of the host of the course is a bit monotonous but the content is good so it kept my attention focus throughout the whole course. Recommended course
À propos du Spécialisation Sales Operations/Management
Sales jobs span nearly every industry, from agribusiness and pharmaceuticals, to telecommunications and property management. And essential to sales is the management of the sales force. This course provides the knowledge and know how required for careers in sales management. Students are exposed to all facets of sales management, including organizing, selecting, training, motivating, supervising and compensating the sales force, territory management and administration and sales and expense forecasting. Also covered are typical sales management problems and potential solutions. As part of the course, you will meet a number of practicing sales managers who share their experience and knowledge. The learning outcomes are:
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