I have learned about technical support. During this course I have required a lot of skills like customer support, documenting our work and be more polite with the other.

I found this course to be very useful and informative. The instructors really did a great job in the teachings and breaking concepts down for even the lease experienced.

This course was very informative and taught me from the basics of tech support. I appreciated that the content wasn't too advanced and that it was easily understandable.

An amazing class to take to learn the fundamentals of technical support and what important role it plays in the field of Information technology and the work of tomorrow.

This course has been great for me to get started, having no background in IT. Im excited to move on to the next class of the Google IT Support Professional Certificate!

A great introduction to IT Support, the teachers are all friendly and provide countless knowledge and resources to keep a new student in the field engaged and motivated!

I learnt so much from the Course, although i'm not a beginner but Thankfully i got to know a lot of new things. Thanks Google and Coursera for giving me this opportunity

very satisfied that i had managed to learn a broad range of fundamentals of IT from the course, hope to learn more in the following courses and cloud computing later on.

Really enjoyed the course and appericated the time and effort to make the learner feel confident to learn new skills using different ways to keep us engaged and curious.

Nunca espere obtener tanto es este curso y la verdad me sorprendio muchisimo, todos los contenidos y la relevancia de cada uno. Me gusto mucho. Seguiré con otro. Gracias

This course is really helpful for those who want to kick start their career IT. Instructors are really amazing. I really liked the way all of these concept are explained

This is the best course and what makes it best are the instructors in it.Here you can actually get an idea that why Google is so reputed in all the fields they are into.

This course has given me lot of positive motivation to move ahead with the IT. The course design is awesome and straight forward. I loved the practical labs. Keep It up.

Seems fast paced and they are throwing a lot of information at you, but they do so in a way that is manageable and easy to retain compared to other courses I have tried.

A wonderful introduction to I.T that will give you an insight into the life of a googler or I.T support while also teaching the fundamentals needed for a role like this.

The Instructors ensured they broke the modules down into consumable bits for even a complete novice to understand! Good job Coursera and Google, and thank you very much!

It was a great, I'd like to study it one more time.I studied computer science but I wish I took this course in my first level in college.amazing, funny, interesting, WOW

Very informative and thorough. Makes the subject matter easy to follow and relatable so you can retain the information. Educators are friendly and knowledgeable as well.

Good for Basic Level Understanding about Computers. If you know what computer is made up of and how softwares and hardwares work together then you can skip this course.

This was a great introduction for the Google IT Support Professional Certificate. I'm sure I will love completing the rest of the series, and becoming Google certified!

Really good intro to IT as well as other very basic computer science fundamentals, can be completed pretty easily if knowledgeable or already studying computer science.

Great Course

I had some issues with the computer components assembly quiz, the writing was in a different language. Overall the course was great and I will recommend it.

I would recoomend this course to anyone interested in entering the IT field. Course contents was clear and concise, and an easy to understand step into the world of IT.

this is fantastic

the course in it alot of information whatever application or opreating system or hardware or software

my opinion there is many invaluable informations

This course has been an exactly great course for me of becoming an IT support specialist. Thank you for your support and may God richly bless you in all your endeavors.