You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course.
Ce cours fait partie de la Marketing numérique et commerce électronique Google Certificat Professionnel
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À propos de ce cours
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Essayez Coursera pour les affairesCe que vous allez apprendre
Identify common strategies for building customer loyalty in e-commerce
Successfully manage client relationships and measure satisfaction
Find, apply for, and prepare for interviews and jobs
Put together a portfolio and/or resume to present to employers
Compétences que vous acquerrez
- Job preparedness
- Customer Relationship Management (CRM)
- Portfolio preparation
- E-commerce store optimization
- Building customer loyalty
Votre entreprise pourrait-elle bénéficier de la formation des employés à des compétences recherchées ?
Essayez Coursera pour les affairesOffert par
Programme de cours : ce que vous apprendrez dans ce cours
Introduction to satisfaction guaranteed: develop customer loyalty online
Analyze trends for an online store
Prepare for jobs in digital marketing and e-commerce
Certificate review
Avis
- 5 stars82,62 %
- 4 stars15,44 %
- 3 stars1,67 %
- 2 stars0,12 %
- 1 star0,12 %
Meilleurs avis pour SATISFACTION GUARANTEED: DEVELOP CUSTOMER LOYALTY ONLINE
Congratulation to me I completed: Develop Customer Loyalty Online.
All thanks goes to God for this transferable skin.
Outstanding course! Well done Google. And a shout out to all the instructors - you're passion for what you do shone through the lessons. Cheers!
The courses were well designed and easy to understand. It will be more rich if we introduce practical assignments graded by peers. Thank you for this new skill.
One of the best online courses that involve actual activities that sharpen your skills needed to execute your role at work place.
À propos du Marketing numérique et commerce électronique Google Certificat Professionnel

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