This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others. Importantly, you will distinguish between influence and manipulation and learn how to protect yourself from the unwanted influence of others.
Ce cours fait partie de la Spécialisation Diriger les personnes et les équipes
Influencing People
Offert par
À propos de ce cours
115,664 consultations récentes
Résultats de carrière des étudiants
14%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
12%
a obtenu une augmentation de salaire ou une promotion
Compétences que vous acquerrez
LeadershipManagementSocial SkillsInfluencer Marketing
Résultats de carrière des étudiants
14%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
12%
a obtenu une augmentation de salaire ou une promotion
100 % en ligne
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Cours 3 sur 5 dans le
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Approx. 14 heures pour terminer
Recommandé : 4 hours/week
Anglais
Sous-titres : Anglais, Coréen, Vietnamien, Arabe
Programme du cours : ce que vous apprendrez dans ce cours
3 heures pour terminer
Building Your Base of Power
To lead effectively, you must have power. Your power can be formally defined, for example your position or job title. Your power can be informal, for example your expertise or charisma give you power that enable you to influence others. In this module, we will explore the meaning of power and where it comes from, helping you identify your bases of power and opportunities to increase you power over time.
3 heures pour terminer
14 vidéos (Total 117 min), 3 lectures, 1 quiz
14 vidéos
01.01 - Welcome9 min
01.02 - What You Will Learn in this Course4 min
01.03 - Defining Power in Organizations11 min
01.04 - The Benefits of Power15 min
01.05 - The Dark Side of Power (Part 1)13 min
01.06 - The Dark Side of Power (Part 2)7 min
01.07 - Bases of Power: Structural, Personal and Cognitive (Part 1)7 min
01.08 - Bases of Power: Structural, Personal and Cognitive (Part 2)7 min
01.09 - Strategies for Building Structural Power (Part 1)5 min
01.10 - Strategies for Building Structural Power (Part 2)4 min
01.11 - Strategies for Building Your Personal Power7 min
01.12 - Strategies for Building Your Cognitive Power9 min
01.13 - With Power Comes Responsibility9 min
01.14 - Recap: Building Your Base of Power4 min
3 lectures
Help us learn more about you!10 min
Notice for Auditing Learners: Assignment Submission10 min
Unit Lecture Slides
1 exercices pour s'entraîner
Building Your Base of Power20 min
4 heures pour terminer
Influencing People Without Relying on Formal Authority
In this module, you will acquire a rich arsenal of influence tactics that will help you change people’s viewpoints and behaviors. These influence tactics will enable you to influence up in organizations (e.g., when you have to influence your boss) and laterally, such as when you have to influence your peers. More generally, these tactics will allow you to execute effectively in those situations when you either do not have or cannot rely on formal rank and formal power.
4 heures pour terminer
9 vidéos (Total 54 min), 7 lectures, 2 quiz
9 vidéos
02.01 - Social Proof10 min
02.02 - Informal Influence and Power2 min
02.03 - Authority and Influence4 min
02.04 - Cognitive Biases and Influence10 min
02.05 - Liking, Scarcity, and Reciprocity8 min
02.06 - Message, Speech, and Influence3 min
02.07 - Non-verbal Influence7 min
02.08 - Time of Day & Influence1 min
02.09 - Your Influence Toolkit3 min
7 lectures
Social Proof Videos11 min
Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley2 min
Stanley Milgram Video3 min
Alex Laskey Opower Video2 min
Hans Rosling TED Talk2 min
Handshake video1 min
Unit Lecture Slides
1 exercices pour s'entraîner
Influencing People Without Relying on Formal Authority20 min
1 heures pour terminer
Developing High‐Quality Relationships to Enhance Influence and Power
In addition to acquiring a tactical portfolio of influence tools that can be applied in group and individual meetings, effective leaders devote a lot of time to building and maintaining social relationships with various stakeholders. In this module, you will learn how build and maintain social relationships in order to maximize your informal power and influence in organizations.
1 heures pour terminer
10 vidéos (Total 43 min), 2 lectures, 1 quiz
10 vidéos
03.02 - Power and Dependence6 min
03.03 - Resources in Social Exchange5 min
03.04 - Jeff Brodsky on Building Relationships (Part 1)3 min
03.05 - Jeff Brodsky on Building Relationships (Part 2)3 min
03.06 - John Beilein on Building Relationships (Part 3)1 min
03.07 - Building a Reputation3 min
03.08 - Energy and Influence6 min
03.09 - Building Relationships for Influence3 min
03.10 - Building Influence From Day #1 on the Job1 min
2 lectures
Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team2 min
Unit Lecture Slides
1 exercices pour s'entraîner
Developing High‐Quality Relationships to Enhance Influence and Power20 min
3 heures pour terminer
Protect Yourself from Unwanted Influence
As a leader, people will try to influence you to make a particular decision or take a particular course of action. It is essential you are able to protect yourself from the unwanted influence of others, especially when those others might be attempting to manipulate you in ways that are not in the best interest of your team or organization. In this module, you will learn specific strategies and tactics that you can use to protect yourself and your team from the unwanted influence of others.
3 heures pour terminer
8 vidéos (Total 55 min), 2 lectures, 2 quiz
8 vidéos
04.02 - The Difference Between Influence and Manipulation4 min
04.03 - What is the Difference Between Influence and Manipulation3 min
04.04 - Strategies and Tactics: Minimize Biases That Allow Others to Influence14 min
04.05 - Strategies and Tactics: Flip the Influence Tactic13 min
04.06 - Strategies and Tactics: Reframing the Power Relationship7 min
04.07 - Protecting Yourself from Others' Manipulation3 min
04.08 - Recap: Protecting Yourself from Unwanted Influence3 min
2 lectures
Unit Lecture Slides
Post-course Survey10 min
1 exercices pour s'entraîner
Protect Yourself from Unwanted Influence20 min
Avis
4.7
Meilleurs avis pour INFLUENCING PEOPLE
par TAMar 24, 2019
A very useful course, presented in a very simple and structured way, using an easy English language with a lot of subtitles.\n\nYou shall like and get a huge benefit from the materials and the course.
par MFJan 21, 2016
Really useful course! I learnt many new ways to influence others and protect myself from other people's influence.\n\nP.S The cover is a deal-breaker. I joined this course after watching the intro.
par SGSep 10, 2017
It was an interesting course, learned a lot of concepts which I haven't heard of earlier with regards to Influencing People in the corporate world. Overall it has been a great learning experience.
par JWFeb 5, 2018
The course has good theory structure and real-life assignments that will provoke you to apply immediately what you have learned. I enjoyed the lecture's clear pronunciation. It is easy to follow.
par ESApr 2, 2016
This is a great course, the first week it is a bit slow, but then from the second week onwards it is awesome. I really enjoyed it and learnt a lot from all the materials employed in this course.
par JJFeb 4, 2016
I loved this course. It gives a lot of good information to help when I need to influence other people, but my favorite thing is the tips it gives for avoiding others' influence and manipulation.
par BDJan 18, 2016
Some techniques were intuitively known to us but a clear structural classification of our knowledge plus many fresh insights are available in the course. Strongly recommend it for all leaders
par TTDec 23, 2018
One of tutorial that I really like, the explanation video is very detailed. And I think this course recommended for those of you who have just entered the world of entrepreneur or employers.
par DGJun 14, 2018
Doctor Max Sytch is an excellent narrator of the psychology and strategy of business. his voice is easy to listen to, as well as his expressions, i am having a great time learning, thanks!
par AKJan 17, 2016
Thank you for this very insightful and effective course, I am extremely satisfied I started it and looking forward to more benefits in the weeks ahead. Best, Anna Kalandadze, Washington DC
par VGNov 18, 2017
Very interesting course! Great topics that are very applicable were covered. Professors Scott DeRue & Max Sytch presented and put the lectures in a very engaging way. Big thanks to them!
par VGJan 22, 2016
extremely useful course to understand tactics of influencing others and protect yourself from an unwanted influence of others. Applicable in business, work as well as day-to day life.
par RAJun 21, 2017
I generally like the aim of the course and how the instructor leads with the course with a lot of discussion with peers helping to learn more and understanding different perspectives
par PGApr 8, 2018
This is my first course in Coursera. Though I will not be able to compare, it is certainly a good learning. Assignment part may be of little complex to allow deeper thought process.
par TSJan 17, 2016
You could ignore this course and probably get stuck in your current job or you could risk a few evenings for a career boost. (And you'll know what I did here, after the course ;-) )
par PHFeb 23, 2020
Excellent course, of immediate and practical use in my work and sparked lots of interesting ideas on managing relationships with people and between organisations. Highly Recommend.
par LPOct 7, 2017
Excellent course and instructors! Offers very good bases, summarizes all the important issues and gives the stimuli to anyone who wants to look for the subject at a greater depth
par SMOct 8, 2018
I enjoyed taking this class. There are many actionable insights that can be applied to work right away. Thanks to University of Michigan for making these courses free for Alumni!
par NLDec 9, 2018
This course was full of specific tactics and strategies, which I find very helpful and informative. I would not hesitate to recommend this course to my colleagues and friends.
par SMFeb 18, 2018
iLearn is a great platform to enhance the skills & knowledge. Also it's a great initiative by our organisation. I enjoyed my learning journey very much. Thanks to iLearn.
Offert par
Université du Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
À propos du Spécialisation Diriger les personnes et les équipes
In this specialization, you will learn essential leadership skills, including how to inspire and motivate individuals, manage talent, influence without authority, and lead teams. In this specialization, you will not only learn from Michigan faculty. You will also learn directly from exceptional leaders including Jeff Brodsky, Global Head of HR for Morgan Stanley, and John Beilein, Head Coach of the University of Michigan Men’s Basketball Team. We will share with you our research on how to lead people and teams effectively, and work with you to apply these insights to your own teams and leadership. In every course, you will have an opportunity to apply new leadership skills by working through a series of practical leadership assignments. In addition, the capstone will enable you to work on live leadership challenges faced by senior leaders from premier Fortune 500 firms and receive their feedback on your ideas and solutions.
Top students completing the Specialization will be eligible to receive one or more of the following: office hours with your faculty, one credit toward Michigan Ross’ Distinguished Leader certificate, a waived application fee to Michigan Ross graduate programs, or a LinkedIn recommendation/endorsement by Ross faculty.
Foire Aux Questions
Quand aurai-je accès aux vidéos de cours et aux devoirs ?
Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.
À quoi ai-je droit si je m'abonne à cette Spécialisation ?
Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.
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