À propos de ce cours
4.8
17 notes
3 avis
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 18 heures pour terminer

Recommandé : 4 hours/week...
Langues disponibles

Anglais

Sous-titres : Anglais...
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 18 heures pour terminer

Recommandé : 4 hours/week...
Langues disponibles

Anglais

Sous-titres : Anglais...

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1
Heures pour terminer
1 heures pour terminer

Course Orientation

You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course....
Reading
2 vidéos (Total 5 min), 5 lectures, 1 quiz
Video2 vidéos
2MC: Reverse Engineering2 min
Reading5 lectures
Syllabus10 min
About the Discussion Forums10 min
Glossary10 min
Updating Your Profile10 min
Social Media10 min
Quiz1 exercices pour s'entraîner
Orientation Quiz10 min
Heures pour terminer
5 heures pour terminer

Week 1: Becoming a Leader

Find out what it can be like to make the transition into a leadership role. Learn how your values and branding are essential in this transition....
Reading
21 vidéos (Total 99 min), 2 lectures, 5 quiz
Video21 vidéos
1.2.1 2MC: Valet Parking1 min
1.3.1 What Is Leadership?2 min
1.3.2 2MC: Safety Violations1 min
1.3.3 Leaders Come in Different Packages5 min
1.3.4 Leadership Is More Than a Title5 min
1.3.5 Leaders Are Learners6 min
1.3.6 Leaders Keep Improving3 min
1.4.1 How Do You Become A Leader?1 min
1.4.2 2MC: Your Nephew’s Company1 min
1.4.3 Act Ahead of Where You Are6 min
1.4.4 Planning for Leadership4 min
1.4.5 Experts Comment: Transitions6 min
1.4.6 Experts Comment: Your Nephew's Company6 min
1.5.1 What Leaders Do5 min
1.5.2 2MC: Your Friend’s Future1 min
1.5.3 Leaders Pick the Hardest Things6 min
1.5.4 Share Glory7 min
1.5.5 Remember How You Say It8 min
1.5.6 Experts Comment: Your Friend's Future7 min
1.6.1 Experts Comment: Valet Parking7 min
Reading2 lectures
Week 1 Overview10 min
Week 1 Resources and References10 min
Quiz4 exercices pour s'entraîner
Lesson 1-3 Practice Quiz10 min
Lesson 1-4 Practice Quiz2 min
Lesson 1-5 Practice Quiz6 min
Week 1 Quiz10 min
Semaine
2
Heures pour terminer
5 heures pour terminer

Week 2: Influence, Persuasion, and Negotiation

Learn how influence and persuasion are key to leadership and some essentials negotiation concepts and skills. Explore more about effective communication....
Reading
22 vidéos (Total 114 min), 2 lectures, 5 quiz
Video22 vidéos
2.2.1 2MC: Sell Vaporware3 min
2.3.1 Influence and Negotiation5 min
2.3.2 2MC: Billing Error1 min
2.3.3 Speaking Credibly9 min
2.3.4 Negotiation in More Depth5 min
2.3.5.1 Interests vs Positions8 min
2.3.5.2 Experts on Negotiation5 min
2.3.6 Experts Comment: Billing Error5 min
2.4.1 Using What You Already Know min
2.4.2 2MC: The Tennis Pro and the Airline Pilot1 min
2.4.3 Stages of Negotiation7 min
2.4.4 Errors in Negotiators’ Frames7 min
2.4.5 My Friend's Car7 min
2.4.6 Experts Comment: The Tennis Pro and the Airline Pilot4 min
2.5.1 Negotiation Skills at Work min
2.5.2 2MC: Gift or Bribe?2 min
2.5.3 Interests, Rights, and Power7 min
2.5.4 Applying the IRP Model6 min
2.5.5 Keep Learning as a Negotiator9 min
2.5.6 Experts Comment: Gift or Bribe?7 min
2.6.1 Experts Comment: Sell Vaporware4 min
Reading2 lectures
Week 2 Overview10 min
Week 2 Resources and References10 min
Quiz4 exercices pour s'entraîner
Lesson 2-3 Practice Quiz8 min
Lesson 2-4 Practice Quiz6 min
Lesson 2-5 Practice Quiz4 min
Week 2 Quiz10 min
Semaine
3
Heures pour terminer
5 heures pour terminer

Week 3: Difficult Conversations as a Leader

Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints....
Reading
22 vidéos (Total 107 min), 2 lectures, 5 quiz
Video22 vidéos
3.2.1 2MC: Business Introductions2 min
3.3.1 Leaders: Expect Difficult Conversations1 min
3.3.2 2MC: Reference Calls1 min
3.3.3 Learn What Pushes Your Buttons8 min
3.3.4 Preparing for Difficult Conversations9 min
3.3.5 Delivering Bad News6 min
3.3.6 Experts Comment: Reference Calls5 min
3.4.1 Getting and Giving Feedback1 min
3.4.2 2MC: Conflict at Work1 min
3.4.3 Feedback Is a Gift6 min
3.4.4 Giving Feedback6 min
3.4.5 Giving Hard Feedback7 min
3.4.6 Feedback: Going Visual7 min
3.4.7 Experts Comment: Conflict at Work5 min
3.5.1 Complaint-Handling Guidelines1 min
3.5.2 2MC: Side Business1 min
3.5.3 Preparation Is Key5 min
3.5.4 Complaint-Handling Guidelines, Part One6 min
3.5.5 Complaint-Handling Guidelines, Part Two5 min
3.5.6 Applying the Guidelines: Side Business6 min
3.6.1 Applying the Guidelines: Business Introductions7 min
Reading2 lectures
Week 3 Overview10 min
Week 3 Resources and References10 min
Quiz4 exercices pour s'entraîner
Lesson 3-3 Practice Quiz8 min
Lesson 3-4 Practice Quiz8 min
Lesson 3-5 Practice Quiz4 min
Week 3 Quiz10 min
Semaine
4
Heures pour terminer
6 heures pour terminer

Week 4: It’s Your Life - Live it Well

Pull together skills and knowledge from throughout the courses while examining the importance of your alignment and fit in an organization. Reflect on the importance of learning as a leader and plan for what happens next in your professional career....
Reading
26 vidéos (Total 143 min), 2 lectures, 5 quiz
Video26 vidéos
4.2.1 2MC: Sneak a Peek1 min
4.3.1 Alignment and Fit3 min
4.3.2 2MC: Include Late Submissions? min
4.3.3 Finding a Fit6 min
4.3.4 How Do You Discover Organizational Culture?6 min
4.3.5 Experts Comment: Alignment5 min
4.3.6 Experts Comment: Include Late Submissions7 min
4.4.1 Play the Long Game: Integrity Mindset1 min
4.4.2 2MC: Conference Giveaway1 min
4.4.3 Add Value with Your Mindset7 min
4.4.4 Enoughness5 min
4.4.5 Leaders Set the Tone10 min
4.4.6 Blowing the Whistle7 min
4.4.7 Experts Comment: Conference Giveaway8 min
4.5.1 Your Values and Choices1 min
4.5.2 2MC: Mind Your Own Business?1 min
4.5.3.1 Your Values, Revisited, Part One10 min
4.5.3.2 Your Values, Revisited, Part Two10 min
4.5.4 Your Brand, Revisited8 min
4.5.5 Your Professional IQ5 min
4.5.6 Experts Comment: Mind Your Own Business?6 min
4.6.1 Tying it All Together: Sneak a Peek5 min
4.7.1.1 Experts Comment: Reverse Engineering5 min
4.7.1.2 Experts Comment: The Essence of Professional IQ8 min
4.7.2 Coming Back to Values; Learning Moving Forward4 min
Reading2 lectures
Week 4 Overview10 min
Week 4 Resources and References10 min
Quiz4 exercices pour s'entraîner
Lesson 4-3 Practice Quiz6 min
Lesson 4-4 Practice Quiz4 min
Lesson 4-5 Practice Quiz8 min
Week 4 Quiz10 min

Enseignants

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C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

À propos de University of Illinois at Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

À propos de la Spécialisation Professional IQ: Preventing and Solving Problems at Work

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

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