Learn proven management techniques in just four courses.
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- Beginner Specialization.
- No prior experience required.
Inspirer et motiver les personnes.Session à venir : mars 27 — mai 1.
- 4 semaines de cours, 3-5 heures par semaine
- English, Mongolian, Russian, Chinese (Simplified)
À propos du coursDans ce cours, vous apprendrez comment créer et partager une vision avec votre équipe, et comment la communiquer efficacement aux autres. Vous apprendrez également comment fixer des objectifs et des attentes de la manière la plus efficace à votre équipe, pour avoir une vision partagée. Enfin, vous comprendrez les besoins et les déclencheurs les plus importants entre les cultures, ainsi que la manière d'aligner les récompenses avec les comportements attendus pour que les membres de votre équipe soient motivés et atteignent leurs objectifs. La motivation représente un défi de taille pour les organisations actuelles: un récent sondage Gallup a révélé que seulement 13% des employés dans le monde font preuve d'un haut niveau d'engagement et de motivation. Nous vous montrerons pourquoi ces problèmes de motivation ne sont pas simplement dus a des employés "mauvais" ou "démotivés". Effectivement, la motivation est en grande partie due aux conditions de travail que nous créons pour l'équipe, comment nous structurons les objectifs et les délivrables, et comment nous récompensons les personnes pour l'atteinte de ces objectifs. Ce cours va vous aider à diagnostiquer et résoudre les problèmes de motivation de manière à obtenir le meilleur de votre équipe.
Managing TalentSession à venir : mars 27 — mai 1.
- 4 weeks of study, 3-5 hours/week
À propos du coursIn this course, you will learn best practices for selecting, recruiting, and onboarding talent. You will also learn about the key approaches to measuring performance and evaluating your employees. In addition, you will learn how to develop and coach your talent so that they can realize their full potential at work. Altogether, you will gain a thorough understanding of the complete cycle of managing talent and creating a robust talent pipeline for your team and organization. Managing and developing talent is one of the top 3 issues on the minds of CEOs from around the world. In fact, CEOs cite managing and developing their leadership talent as the issue that is most important to the future success of their business but that their organizations are least capable of addressing effectively. This course will provide you with the insights, frameworks and tools to effectively manage and develop talent in your teams and organizations.
Influencing PeopleSession à venir : avr. 3 — mai 8.
À propos du coursThis course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others. Importantly, you will distinguish between influence and manipulation and learn how to protect yourself from the unwanted influence of others. The influence strategies you learn in this course will make you a more confident and influential leader, presenter, and decision-maker. You will more effective in pitching business ideas to your superiors, influencing customers, and building coalitions across stakeholders. This course will not only give you strategic guidance on how to develop and maintain your network for influence and power, but we will also equip you with specific tactics and strategies that are proven to work for gaining power and influencing people.
Leading TeamsSession à venir : mars 27 — mai 1.
- 4 weeks of study, 1-2 hours/week
À propos du coursIn this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team’s performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork. In modern organization, most of work is done in teams, yet the results of teamwork are exceptionally mixed. Many teams are poorly designed and structured, fraught with dysfunctional conflict, experience coordination breakdowns and serious motivation challenges. As a result, many teams fail to realize their potential and frequently underperform even individuals working on similar tasks. After completing this course, you will acquire a set of tools and practices that enable you to effectively set up, run, evaluate, and continuously improve your team. Such insights will both make you a more effective team leader but also a standout contributor in team settings.
Leading People and Teams CapstoneSession à venir : avr. 3 — mai 8.
- 4 weeks of study, 2-4 hours/week
À propos du Projet FinalThe capstone project will consist of three options, and you will complete one of them as part of the course. The first option is working with senior-level executives to help them solve their most pressing leadership challenges. Two (2) senior-level executives from leading organizations will provide detailed descriptions of ongoing leadership challenges that they are currently facing within their organizations. The challenges will be real and current. You will be asked to help the executives think through how best to approach and address their respective leadership challenges. Specifically, you will be tasked with drafting a memo to one of the executives outlining your recommendations for how best to address the leadership challenge. To offer effective advice and counsel, you will need to use course concepts and frameworks to (a) diagnose the fundamental issue(s), and then (b) develop a coherent set of solutions or recommendations. The memos will be evaluated based on how effectively you apply course concepts to diagnose the problem and how well you link your proposed solutions to the diagnosis. The best submissions will be sent to the executives for their review, and each executive will offer feedback that will then be shared with the entire class to advance everyone’s learning. The second option is to identify your own leadership challenge (e.g., at work, at school, in your local community). You should be directly involved in the challenge, and the challenge must align with at least one topic from the specialization. You will develop a presentation where you use course concepts and frameworks to (a) diagnose the core leadership challenge and barriers to effective performance, and then (b) develop a coherent set of solutions or recommendations for your own leadership challenge. The third option asks you to interview an executive of your choosing. In this interview, you will ask questions about the challenges faced by that executive with respect to leading people and teams, as well as the practices used by the executive to address his or her challenges. In your written submission, you will use course concepts to organize the major leadership challenges faced by the executive, highlight the strategies and practices used by the executive to address the core leadership challenges, and then to evaluate the effectiveness of the executive’s practices related to leading people and teams.
Scott DeRue, Ph.D.
Edward J. Frey Dean at the Ross School of Business
Maxim Sytch, Ph.D.
Associate Professor of Management and Organizations Michael R. and Mary Kay Hallman Fellow
Chief Innovation Officer and Executive Director Corporate Learning