In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.
Offert par
Spécialisation Omnichannel Retail StrategyUniversité de PennsylvanieÀ propos de ce cours
3 473 consultations récentes
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Cours 2 sur 3 dans le
Niveau débutant
Approx. 8 heures pour terminer
Anglais
Sous-titres : Anglais
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Cours 2 sur 3 dans le
Niveau débutant
Approx. 8 heures pour terminer
Anglais
Sous-titres : Anglais
Offert par
Université de Pennsylvanie
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
Programme de cours : ce que vous apprendrez dans ce cours
2 heures pour terminer
Module 1: Human Capital and Performance
In this module, you will begin to assess the links between managing people and organizational performance and how human capital can drive value. You will examine methods of managing people in ways that create value. using the ability-motivation-opportunities framework. By the end of this module, you will have a clearer understanding of how human capital management operates as a system, the ways these systems interrelate across a company, and how it all relates to a broader organizational strategy.
2 heures pour terminer
8 vidéos (Total 56 min), 1 lecture, 1 quiz
2 heures pour terminer
Module 2: High Performance Staffing
In this module, you will examine various elements of high performance staffing, an important concept in effective human capital management. You will delve into specific best practices for making the right decision in your hiring process and how the internal hiring pipeline plays a role in this decision making process. By the end of this module, you will be able to identify the benefits of adopting effective hiring practices and understand how this contributes to to well-established internal hiring channels in the future.
2 heures pour terminer
8 vidéos (Total 61 min), 1 lecture, 1 quiz
2 heures pour terminer
Module 3: Development and Retention
In this module, you will consider the best ways to develop and retain current employees. You'll think critically about job skills as well as the the drawbacks and benefits of job training depending on your approach. You'll examine the impact of turnover, and the loss of organizational investment in an employee associated with attrition. By the end of this module, you'll be able to identify reasons why an employee leaves an organization and develop a plan for retaining valuable members of your team.
2 heures pour terminer
7 vidéos (Total 57 min), 1 lecture, 1 quiz
2 heures pour terminer
Module 4: Motivating the Frontline Workforce
In this module, you will continue examining human capital in the organizational workforce. You'll utilize your knowledge about employee retention to now focus on employee motivation, identifying multiple factors that play a role in employee satisfaction. You'll discuss how to pay employees effectively and how to design a job so that employees feel motivated on a day-to-day basis. By the end of this module, you will possess a wide array of tools to incentivize employees to work effectively over longer periods of time with a company.
2 heures pour terminer
7 vidéos (Total 72 min), 1 lecture, 1 quiz
Avis
Meilleurs avis pour MANAGING HUMAN CAPITAL IN RETAIL
par MR30 oct. 2021
An excellent course with relevant and updated information about the subject. Great presentation with engaging talk, slides, anecdotes and examples.
par MT4 oct. 2021
This course is very useful and well understand for students.I think we can apply these to our physical business environment.
par GP6 oct. 2021
The course was quite basic but very insightful overall
À propos du Spécialisation Omnichannel Retail Strategy
This Specialization provides learners with insight about operating in a transformed retail industry. You'll learn how to navigate the disruption in retail marketing caused by COVID-19 and to develop a framework to create a competitive strategy that focuses on a new customer-centric approach to marketing. You'll also learn the fundamentals of human capital management, with a focus on the retail industry, and do a deep dive into some of the practices that drive organizational success. Finally, you will review supply chain fundamentals, concentrating on the impact that the digital transformation has had on the retail industry. In utilizing meaningful retail analytics, you will learn how to generate value for retailers and their supply chains.
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