Technical Support Fundamentals- I've been around computers for many years as a USER but never really got to know the History and details of how they operate. I feel this course has given me a strong foundation for IT with a solid footing to grow. I appreciate this opportunity to learn a great deal of what makes Our World turn today and how important it will be in our future. Thank you Coursera Staff and Admin.

The Google Technical Support Fundamentals is an awesome program. You are taught the basic fundamentals of computing. The course provided you with video presentation and step-by-step instructions on all the principles of computer. Your job is to devote a minimum of 10 hours a week on learning these principle and you have an opportunity to go very far in the IT industry. The program in my opinion was excellent.

This course has been amazing to me, I went from having no knowledge about a single component within a PC to knowing the basics of software and operating systems, as well as being able to put together a PC. I am very grateful I made the choice to join this course, I am proud to take a part in it and I am confident this course has given me the opportunity I never would have imagined into the world of IT support.

Technical Support Fundamentals authorised by Google and delivered by Coursera as a programme is highly packed with courses to expose and equip learner with major rudiments of ICT.

I am pleased and happy with all the tutors. I want to specially thank Google and Coursera for giving us the opportunity to learn and as well make meaningful impact in our society through this programme.

Thank you.

Chukwuma Henry Okpara

This online course was fun and interactive! I thought I'd get lost/stuck with the information, but it was spoken in terms that everyone can understand. I never thought I'd see the day where I could live out my dreams of becoming an IT person, without going to an actual college classroom for YEARS and getting the degree. This certfication program is wonderful and I hope it sticks around for many years to come!

I am more than thankful and grateful for this course because it has inspired me to achieve my goals and place a check mark on the things that I need to learn and look forward too. Also it helped me to understand everything and motivated me to inspire others besides my self. Now I have a different view of the IT careers and also this is the beginning of something to push my self further. Thank you, once again!

the course was taxing. I had zero knowledge of computers hardware or software before taking this course, I put in a lot of hours reading searching other sites as well as going over the supplemental readings. the labs could have been a little more informative or maybe some type of computer knowledge pre quiz to assess individuals computer knowledge. over all i'm very excited concerning future possibilities.

This course is brilliant just because it delivers every concept so easily in the simplest possible manner. My favorite part in the whole course is the way the teachers address us as if we are already IT support specialists, I brighten up the moment I hear"...as an IT support specialist..." because it is so MOTIVATING. I love it! This course is for anyone who wants to have a clear idea about anything computer.

I viewed this technical Support Fundamental course lectures. This lectures was too good and easy to understand the content but one problem is occur that I am not able to purchase this course because I can't afford this much amount to pay for this course because my financial condition is not good I need financial aid to explore this course and develop my skills in IT industry. Please help me sir.

Thank you sir.

for someone that is learning to wanting to become a IT support, i feel this course did the job making understand the fundemental of learning the first step of becoming and IT. the course was clear, the content was on point and definalty not boring at all, the quiz was base on the lesson which i like made it easy to understand what ive learn, and hands on at the end of the lesson which was nice to do as well.

Hello everyone,I finished my Technical Support Fundamentals a great course offered by Google and I have to say it was a fantastic experience. I learned a lot and my understanding of this topic is more precise. I have learned a lot of things about IT and computer hardware components like OS, Networking, Softwares, Troubleshooting techniques.... Looking forward to continue learninmore.Thank you so much Google!

It was really a great experience for me because it is the first online course i have done in starting of my technical journey. I learned a lot from this course about computer working, programming ,computer networks, softwares, IP addresses and the work of IT support specialist ,how to prepare resume,how to prepare for the interview and now i m really excited to receive my first coursera certificate.

THANK YOU

Thanks Google It was quite a ride....and an experience in amidst of all the events and occurence in personal life and beyond... It is a small step to progress and I am greatful to be a part of the Cou rsera and GOOGLE Technical Support Fundamentals platform.

Furthermore, i would like to continue improving and learning technology concepts in the future for knowledge, career development, and curiosity.

Thanks

SS

I WOULD LIKE TO THANK ALL THE INSTRUCTORS HEART-FULLY .THIS IS AN EXCELLENT COURSE WHICH I HAVE GAINED MORE AND MORE KNOWLEDGE ON IT TECHNOLOGIES AND FUNDAMENTALS ...LIKE TROUBLESHOOTING PROBLEMS AND MANY MORE.I HAVE EVEN ENJOYED WHILE DOING IT.I LIKE THIS COURSE VERY MUCH ONCE AGAIN I WOULD LIKE TO THANK ALL THE INSTRUCTORS. TO EVERY IT SUPPORT SPECIALIST I AM SENDING MY SPECIAL THANKS THROUGH THIS REVIEW.

This course was very informative and geared toward the absolute beginner. It was interesting and creatively constructed. Many computer novice topics seamlessly followed one another logically. The videos and their reading complements give the learner a solid background while not dampening any enthusiasm. It is important to learn from actual Google employees, it made the learning experience more authentic.

This is a True Blessing... An Amazing Journey in the IT World... COURSERA is definitely sine qua non to our success in today's IT atmosphere. I, indeed came from far and I will go far cause there is absolutely no time to waste... Things are moving fast and COURSERA is giving us the best shortcut to afford quite all that are supposed to be way expensive, and way to long to accomplish... WE JUST ARE BLESSED...

Curso muito bom. Faz uma introdução bem detalhada dos próximos 4 cursos da google. Focado especialmente na área de suporte, como diz o título, conta um pouco sobre cada coisa e qual seria a melhor conduta para aquela situação descrita. Aulas curtas, com muitos materiais de apoio para leitura. Possui algumas aulas práticas de laboratório em máquinas virtuais disponibilizadas por eles. Gostei muito, recomendo.

This course provided not just with the basic fundamentals but more importantly the confidence to further my experience and education into IT and Computer Science. I have even checked out a book from my local library on Python Coding. I have also inquired into the online Computer Science degrees offered on Coursera. I now have an IT Certificate that I can show to employers...a certificate signed by Google.

I did the whole course with minimal efforts and time. It doesn't require any tech and/or math background. The first five weeks of course, provide a general IT knowledge that, in my case, acts as a fundamental background for my coding studies. The last week it's an intersting topic about customer service and job-seeking. The first week tell you some interesting facts about computer hystory. Really enjoyable!

I am really satisfied with this course. The lessons were not too long and really clear, so you can stay focused during the explanation. As a non-native speaker I can confirm that I could understand everything. As someone with an educational background, I can say - it was always interesting and I used every spare moment to attend next class. Great job! Thanks Google, thanks Coursera, thanks all the teachers!

This course is awesome it is completely online while making sense of practical knowledge building and hands-on exercise. The instructors are young and expert in their fields. The technology used in assignments and quiz is great. One thing I really enjoyed the mistakes of googlers during the lectures, it gives sense of live class lectures and was very amusing for me. I loved it. Thanks to Google and Coursera

I learned so much from Kevin. Thank you so much. You made the history of computers interesting. Your teaching technique is very effective. I'm excited that I can now read binary, I enjoyed learning about abstraction; such a fascinating concept. Ever since learning about it, I am keeping my eye out for all of the examples of abstraction we come across every single day. Excited to continue onto Week 2.

Straight forward. Lots of information. Demands your engagement as opposed to videos that can just be passively watched and still be able to do assignments. In short, asks you to be a student. Sufficiently challenging for a beginner. I have been a regular computer user and I grew up with the internet, and I learned lots of useful and fascinating information through this course. Looking forward to continuing!

The 'Fundamentals' portion of the Technical Support Course setup by Google starts at the very bottom and aims on less experienced computer users. The video sessions are fun to watch, very detailed and short quizzies let you check what you grasped. Well structured interactive sessions running virtual machines let you apply the obtained new knowledge and slowly teach you how to do things the professional way.

I enjoyed studying Technical Support Fundamentals. The lecturers were enthusiastic about teaching me. I got the relevant support I needed. I learnt alot about Technology and Its world. The graded assignments helped me remember all I was taught and I even learned during these assignments. Qwiklabs was very effective during the tests and I got the best results! Thank you Coursera for this great oppurtunity!