Great learning tool. Had good, informative videos and challenging quizzes. Had some trouble with two Qwicklab labs, but after a few days they fixed the issue and I was able to finish my course.

Google's Technical Support Fundamentals course provides a concise and straightforward learning experience. An enjoyable learning experience, that I have been recommending to friends and family.

I felt very comfortable in this course. Some of the things I knew but other areas presented were a great start for someone just entering. I am excited to be moving forward to the second course.

Great as a refresher if you already know a lot of the content, and definitely great for beginners!

This is a full spectrum description of all of the basics anyone needs to know! Thanks coursera!

Beginner Friendly

This course is very good for beginners who don't know anything about IT.

It's a very good start if you want to dive into the field of IT support or any computer related field.

Testing my patience and problem solving! I completed the labs, but only one is registering, took 4-5 tries to figure out how to get the windows to launch and complete. I love the course though.

This course was challenging, but finishing gave me such a sense of satisfaction. I can accomplish difficult endeavors. I don't feel like I am coming into the tech world without paying my dues.

To be honest, it's a really amazing course. I learned many skills such as troubleshooting, custormer service, detail infromation of computer parts and how to set up a computer from scrach etc.

if you have interest in technology and want a low cost low risk basic understanding of the industry and have no college background try this out I am impressed with this course and it was fun !

Google Technical Support Fundamentals is an amazing course I will recommend to anyone who wants to enter into the IT field or upgrade themselves.

Thank you Google from introducing this course.

I recommend this course to anyone who is willing and able to learn Information Technology. Google did an outstanding job of outlining the necessary basic fundamentals of technology. Good luck!

The Course is very well made, anyone can take this course, if you're familiar with IT or you're a beginner and don't no anything about IT and computers , this course would definitely help you.

Very good thoughtful, structured content about important topics In laboratory work, it should be noted that strict instructions must be followed so that no programs are opened unnecessarily.

i really appreciate all the work that you guys put into this course! Iv learned so much over the last few weeks and im excited to continue to grow in the IT field!

sincerely- marshall junco

THE COURSE WAS COOL AND PERFECT. JUST THAT THE NAME ON MY CERTIFICATE IS NOT MY NAME AND I WISH TO CHANGE THE NAME BUT ITS NOT WORKING . HOW CAN I CHANGE MY NAME ON MY I.T SUPPORT CERTIFICATE?

Its a fantastic course Indeed, learned a lot with so many basic things about networking and trouble shooting as well as connections. Recommend to everyone who would like to build in IT career.

The course was challenging but it allowed me to buckle down and focus to ensure I was learning all the necessary fundamentals to reach the skill set required to become a IT Support Specialist.

Great content and such friendly people to watch in a course video! I would definitely recommend these courses to my friends and family that are looking to get into the IT world. Thanks Google!

What a great course. Very informative and the teaching method requires me no stressful attention. Congrats to the teachers and staffs and all the people made it together! You guys are awesome!

I went at my pace and was able to go back to review things I may have forgotten or were confused about. The way Coursera structures the courses are great for a full-time worker and family man.

I enjoyed this course thoroughly. The lectures were not confusing and the information needed was there. I would recommend to anyone interested in getting into the IT field to take this course.

Excelente. La temática presentada, los talleres prácticos, las actividades de retroalimentación, pero sobre todo las personas involucradas en el desarrollo del curso fueron fabulosos. Gracias.

Thank you so much for this course . I always had so much interest in IT and I appreciate this course for starting me off with the knowledge to continue to grow and make it where I want to be.

The course was quite comprehensive and covered a lot of foundational IT skills with excellent instructors and good test questions. The labs and supplemental readings were on point. Keep it up.

This was a great course that not only explains the basic components of a computer. It also incorporates the necessities for great customer service. The two concepts really do go hand in hand.