The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
The Manager's Toolkit: A Practical Guide to Managing People at Work
proposé par
University of London
Birkbeck, University of London
University of London
À propos de ce cours
4.6
394 notes
Compétences que vous acquerrez
Decision-MakingLeadershipManagementPerformance Management
Programme du cours : ce que vous apprendrez dans ce cours
Semaine
1Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 vidéos (Total 15 min), 2 lectures
2 lectures
Introductory Readings40 min
Optional Viewing20 min
Semaine
2Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 vidéos (Total 36 min), 1 lecture, 6 quiz
5 vidéos
The structured interview7 min
The unstructured interview8 min
Alternative to Interviews: tests and assessment centres5 min
Other Varieties: Panels, Boards, telephone and virtual interviews7 min
1 lectures
Recommended Readings40 min
6 exercices pour s'entraîner
Session Quiz4 min
Session Quiz4 min
Session Quiz4 min
Session Quiz4 min
Session Quiz4 min
Final Assessment40 min
Semaine
3Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 vidéos (Total 48 min), 3 lectures, 6 quiz
6 vidéos
Leadership Session 16 min
Leadership session 27 min
Components of choice9 min
Expected utility theory7 min
How we actually make choices8 min
How to improve decision making9 min
3 lectures
A review of Leadership Theory and Competency Frameworks30 min
How can decision making be improved?20 min
Further readings min
6 exercices pour s'entraîner
Session Quiz4 min
Session quiz4 min
Session quiz4 min
Session quiz4 min
Session quiz4 min
Assessment for Leadership & Decision Making40 min
Semaine
4Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 vidéos (Total 37 min), 8 lectures, 7 quiz
5 vidéos
The Performance Management cycle8 min
Performance Appraisal7 min
Ways to evaluate individual performance8 min
Designing a Performance Management system4 min
8 lectures
Appraisal of performance and potential30 min
Performance management and appraisal30 min
PowerPoint Slides10 min
SMART Goals- practice sheet10 min
PowerPoint slides20 min
PowerPoint Slides20 min
PowerPoint Slides20 min
PowerPoint Slides10 min
6 exercices pour s'entraîner
Session Quiz4 min
Session Quiz4 min
Session Quiz4 min
Session Quiz4 min
Session Quiz4 min
Performance Management40 min
4.6
121 avis33%
a commencé une nouvelle carrière après avoir terminé ces cours
83%
a bénéficié d'un avantage concret dans sa carrière grâce à ce cours
20%
a obtenu une augmentation de salaire ou une promotion
Meilleurs avis
par PA•Jun 22nd 2017
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
par DC•May 6th 2017
This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
Enseignants
Dr Chris Dewberry
Lecturer and Course Director - University of London International ProgrammesBirkbeck
À propos de University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
À propos de Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
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