À propos de ce cours : The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
Créé par : Université de Londres, Birkbeck, University of London
Enseigné par : Dr Chris Dewberry, Lecturer and Course Director - University of London International Programmes
Birkbeck
| Engagement | 6 weeks of study, 1-3 hours/week |
| Langue | English |
| Comment réussir | Réussissez tous les devoirs notés pour terminer le cours. |
| Notes des utilisateurs |
Programme de cours
SEMAINE 1
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 vidéos, 2 lectures
- Vidéo: Welcome and Introduction part 1
- Vidéo: Introduction part 2
- Lecture: Introductory Readings
- Lecture: Optional Viewing
SEMAINE 2
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 vidéos, 1 lecture, 5 quiz pour s'exercer
- Lecture: Recommended Readings
- Vidéo: Introduction and overview
- Quiz pour s'exercer: Session Quiz
- Vidéo: The structured interview
- Quiz pour s'exercer: Session Quiz
- Vidéo: The unstructured interview
- Quiz pour s'exercer: Session Quiz
- Vidéo: Alternative to Interviews: tests and assessment centres
- Quiz pour s'exercer: Session Quiz
- Vidéo: Other Varieties: Panels, Boards, telephone and virtual interviews
- Quiz pour s'exercer: Session Quiz
Noté: Final Assessment
SEMAINE 3
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 vidéos, 3 lectures, 5 quiz pour s'exercer
- Lecture: A review of Leadership Theory and Competency Frameworks
- Vidéo: Leadership Session 1
- Vidéo: Leadership session 2
- Quiz pour s'exercer: Session Quiz
- Lecture: How can decision making be improved?
- Vidéo: Components of choice
- Quiz pour s'exercer: Session quiz
- Vidéo: Expected utility theory
- Quiz pour s'exercer: Session quiz
- Vidéo: How we actually make choices
- Quiz pour s'exercer: Session quiz
- Vidéo: How to improve decision making
- Quiz pour s'exercer: Session quiz
- Lecture: Further readings
Noté: Assessment for Leadership & Decision Making
SEMAINE 4
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 vidéos, 8 lectures, 5 quiz pour s'exercer
- Lecture: Appraisal of performance and potential
- Lecture: Performance management and appraisal
- Vidéo: An introduction to Performance Management
- Lecture: PowerPoint Slides
- Quiz pour s'exercer: Session Quiz
- Vidéo: The Performance Management cycle
- Lecture: SMART Goals- practice sheet
- Lecture: PowerPoint slides
- Examen par les pairs: Setting SMART Goals
- Quiz pour s'exercer: Session Quiz
- Vidéo: Performance Appraisal
- Lecture: PowerPoint Slides
- Quiz pour s'exercer: Session Quiz
- Vidéo: Ways to evaluate individual performance
- Lecture: PowerPoint Slides
- Quiz pour s'exercer: Session Quiz
- Vidéo: Designing a Performance Management system
- Lecture: PowerPoint Slides
- Quiz pour s'exercer: Session Quiz
Noté: Performance Management
SEMAINE 5
Pay as a motivator
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
6 vidéos, 2 lectures, 6 quiz pour s'exercer
- Lecture: Chapter on Pay
- Lecture: Powerpoint Slides for Lectures
- Vidéo: Introduction and Overview
- Quiz pour s'exercer: Session Quiz
- Vidéo: Just how important is pay as a motivator
- Quiz pour s'exercer: Session Quiz
- Vidéo: Paying for Performance
- Quiz pour s'exercer: Session Quiz
- Vidéo: Pay to Attract and Pay to Retain
- Quiz pour s'exercer: Session Quiz
- Vidéo: The Impact of Individual and Situational Characteristics on the Impact of Pay as a Motivator
- Quiz pour s'exercer: Session Quiz
- Vidéo: Can Pay Demotivate Employees?
- Quiz pour s'exercer: Session Quiz
Noté: Assessment for Pay as a motivator
SEMAINE 6
Managing conflict at work
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
4 vidéos, 3 lectures, 4 quiz pour s'exercer
- Lecture: Readings
- Lecture: PowerPoint slides
- Vidéo: The nature and causes of conflict in organisations
- Quiz pour s'exercer: Session Quiz
- Vidéo: Introduction to managing conflicts at work
- Quiz pour s'exercer: Session Quiz
- Vidéo: Organisational culture and knowledge
- Quiz pour s'exercer: Session Quiz
- Vidéo: Team level and the Individual level
- Quiz pour s'exercer: Session Quiz
- Lecture: Further Reading
Noté: Assessment for managing conflict at work
FAQ
Comment cela fonctionne
Travail en cours
Chaque cours fonctionne comme un manuel interactif en proposant des vidéos préenregistrées, des quiz et des projets.
Aide de la part de vos pairs
Connectez-vous à des milliers d'autres étudiants et débattez sur des idées, discutez le contenu du cours et obtenez de l'aide pour en maîtriser les concepts.
Certificats
Obtenez une reconnaissance officielle pour votre travail et partagez votre réussite avec vos amis, vos collègues et vos employeurs.
Créateurs
Université de Londres
The University of London is a federal University which includes 18 world leading Colleges. Our International Programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, search for 'London International'.
Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
Notation et examens
Very helpful course.
Thank you for providing me with practical tools to put in my manager's toolkit! Very informative and useful course.
Very informative and useful information.
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ТА
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