Aug 16, 2020
Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!
Jul 24, 2020
If you want to understand how to mange people at your work place, understand conflict management, and conflict resolution, my dear this is the best practical oriented and explicit course to take.
par natalie H•
Oct 24, 2018
The content was rather dry, but it got more interesting towards the end. Lots of reading material was then directly covered in the video directly following, so it seemed a bit unorganized in that way. At the end of the course, I do not feel like I'm walking away with a toolkit on how to manage. I feel more so like I'm walking away with a new glossary of terms from most of the course. The most engaging and practical information I gained was during the HR, conflict and payment sections.
par Narendra S•
Apr 13, 2019
An excellent course. Enhances skills of the managers to handle people effectively and using human resources efficiently to achieve the organizational and the individual employees' goals.
par Jérémie L•
Aug 25, 2018
Sometimes a bit too academic in the questions, is it really important to know a study was published in a certain Harvard publication, or the name of the person who wrote the study?
par Pankaj A•
Jun 22, 2017
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
par Deborah C•
May 06, 2017
This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
Apr 10, 2019
An Excellent course, I was amazed at how much was included ! And actually enjoyed the quizzes as it gave me an opportunity to apply what I had learnt. I have never considered doing online learning before, but now I am on the look out for my next course!
par Danilo L•
May 15, 2019
Good content, good videos but it could be, at times, a little bit more practical, with concrete examples.
par Gurmukh S•
Apr 14, 2020
A great toolkit and guide to manage people at work, whether he may be your colleague, your boss or your super boss.
Although I have been through this topics during my management sessions, this course refreshed the sessions again.
This course will help you to know, how to handle a situation at work, when it comes to Leadership, Decision Making, Pay Structure or incentives, handling conflicts at your workplace, and many more.
Would recommend readers to go through the course as it covers all the basics and handy things to manage at your workplace.
par Maxim S•
Dec 28, 2016
this course was so interesting and good planned, so I couldn't do anything else in my spare time other than watching this course and answering (simple) questions. Except just one week, this course is build very well. It is also a short one, but gives a good perspective to various topics in Management, Social and Organizational Psychology. I totally recommend taking it for all, not only managers, but all who wants to improve their day-to-day communications, goal setting and mentoring.
par Luke I•
Feb 04, 2017
Thank you for providing an excellent introduction to managing people at work. I have found some really good ideas and resources from this course that I will be using in my current job.
par Simy R•
Apr 10, 2019
I enjoyed the lectures from every professor. Excellent course for aspiring Managers or Small business owners.
par Elena S•
Jan 23, 2019
Loved the example sit
par Rocio C S•
Apr 25, 2019
very useful course!
par Asma M S•
Apr 28, 2019
this course is a wonderful start to learn about HR concept
par Dorothy L•
Jan 24, 2017
Not a lot of interaction with other classmates. The material was a good refresher. Would have enjoyed more practical applications for homework. I thought there would be a bit more evidence based information as stated. Overall, good for newbies into management and a nice little refresher.
par Ethel P•
Jul 23, 2020
This course has helped me a lot in understanding a lot of things about management. I highly recommend this to people who are managing people and to those who are interested in working with teams.
par Vouchleang L•
May 02, 2020
I love this course because it gives me a lot of practical knowledge and understandings regarding managing people at workplace. It also provides me a lot of additional documents and information.
par Noor H•
Apr 14, 2020
This was an amazing course! It was very informative! I enjoyed learning through out the course! I especially loved the assessments! Thank you Coursera!
par Deborah M•
Aug 02, 2020
If you are looking for a refresher course this would suit however it will not likely offer any insights or knowledge you wouldn't already have if you have worked as a manager for any period of time. Most of what it presents is common sense that has been formally structured. The course is well framed and the reading material is interesting however it is also covered in the video lectures so unnecessary. The lectures themselves were very dry. It would help if the lecturers would look at the camera and engage with the audience rather than unnaturally reading a script off to the side.
I would recommend this course for someone starting out who has no prior experience in management and would like to get a handle on the basics.
par Julie D•
Aug 17, 2016
Really excellent materials and links but spoiled by typos on the videos and in the quiz questions. I'm sure some of the quiz answers conflicted with what had been said in the videos.
par Najib H•
Jan 04, 2017
I was very enthusiastic to follow this inspiring course delivered by the prestigious University of London (Birkbeck) about “How to Manage People at work”.
Dr. Chris Dewberry, Lecturer and Course Director did an absolute and fantastic job by presenting this course and sharing recommendable & actionable strategies.
This course isn’t solitary for ongoing learners seeking to add or master their managerial position, but its also advocated for employee(s) searching better work environment and performance by understanding the HR theories, policies and procedures.
By understanding their views and Performance Management strategies, any employee(s) will positively benefits the outcome of this outstanding course.
I really loved the different video’s involving actors, showcasing different scenario’s/situations of well-known work cases.
The video recording and HD production, is very well prepared!
I was highly impressed by the excellent teaching sessions from Katerina Penna (Teaching numbers of HR related modules for the University of London's Human Resource Management Program provided by Birkbeck).
Last but not least, I was wonderfully impressed by the charismatic Dr. Juliet Hassard advices and strategies. (lecturer in Occupational Health Psychology and Deputy Director of the Center for Sustainable Working Life at Birkbeck College, University of London).
This is an unconditional stellar course and; unquestionably deserve a flawless 5 star rating!!!!!
par ABEJOYE A O•
Aug 11, 2020
I want to really say a big thanks to the management of the institution for the knowledge the team impacted in me through the online course. The course excellent and also it is an eye opener to me in particular how to manage the people at work not at work only it will also help me how to manage the people am directing in the society and including how to manage my family.
The material to study was reach and the video was excellent and clear and the instructors language audio was clear and also the assessment question was very good. I really enjoy the course. Finally I will say keep the flag flying Thanks.
par Al A•
Dec 23, 2017
Great course, excellent content, and excellent instructors. The only negative feedback I would have is on week 6 where the production value of the videos plummeted dramatically. There were also more grammatical errors in the assessments in week 6 specifically.
Role-play videos were quite entertaining.
Additional reading was suggested in each unit which was great - however there were no links for where to access the additional reading online so I was not able to take advantage of it.
par Dr. A M•
Aug 30, 2019
It was indeed a stupendous learning experience in pursuing this course.The course contents and lectures are really exhaustive and provides a wonderful hands on experience on to professional managing affairs of the globally competitive corporations.
Prof. Dewberry needs a special appluad for creating n deliberating such a wonderful enrichening course..
Really enjoyed the course to the fullest..
Dr. Anurag Mittal
Associate Professor in Management,
par Katarzyna L•
Aug 15, 2020
A really well-structured and organized course about key points of being a good manager. Describes managing styles, dealing with conflicts at the workplace, etc. Many resources are provided in the form of book chapters, articles and PP slides. The only thing I think of now to improve would be to add some key points during the video to help with better understanding and making it a little easier to note or remember something.