Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!
This course has helped me a lot in understanding a lot of things about management. I highly recommend this to people who are managing people and to those who are interested in working with teams.
par natalie H
•The content was rather dry, but it got more interesting towards the end. Lots of reading material was then directly covered in the video directly following, so it seemed a bit unorganized in that way. At the end of the course, I do not feel like I'm walking away with a toolkit on how to manage. I feel more so like I'm walking away with a new glossary of terms from most of the course. The most engaging and practical information I gained was during the HR, conflict and payment sections.
par Narendra S
•An excellent course. Enhances skills of the managers to handle people effectively and using human resources efficiently to achieve the organizational and the individual employees' goals.
par Jérémie L
•Sometimes a bit too academic in the questions, is it really important to know a study was published in a certain Harvard publication, or the name of the person who wrote the study?
par Deborah C
•This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
par Pankaj A
•it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
par Natalie
•An Excellent course, I was amazed at how much was included ! And actually enjoyed the quizzes as it gave me an opportunity to apply what I had learnt. I have never considered doing online learning before, but now I am on the look out for my next course!
par Danilo L
•Good content, good videos but it could be, at times, a little bit more practical, with concrete examples.
par Gurmukh S
•A great toolkit and guide to manage people at work, whether he may be your colleague, your boss or your super boss.
Although I have been through this topics during my management sessions, this course refreshed the sessions again.
This course will help you to know, how to handle a situation at work, when it comes to Leadership, Decision Making, Pay Structure or incentives, handling conflicts at your workplace, and many more.
Would recommend readers to go through the course as it covers all the basics and handy things to manage at your workplace.
par Maxim S
•this course was so interesting and good planned, so I couldn't do anything else in my spare time other than watching this course and answering (simple) questions. Except just one week, this course is build very well. It is also a short one, but gives a good perspective to various topics in Management, Social and Organizational Psychology. I totally recommend taking it for all, not only managers, but all who wants to improve their day-to-day communications, goal setting and mentoring.
par Luke I
•Thank you for providing an excellent introduction to managing people at work. I have found some really good ideas and resources from this course that I will be using in my current job.
par Simy R
•I enjoyed the lectures from every professor. Excellent course for aspiring Managers or Small business owners.
par Paula F P
•Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!
par Ethel P
•This course has helped me a lot in understanding a lot of things about management. I highly recommend this to people who are managing people and to those who are interested in working with teams.
par Elena S
•Loved the example sit
par Rocio C S
•very useful course!
par Asma M S
•this course is a wonderful start to learn about HR concept
par Deborah M
•If you are looking for a refresher course this would suit however it will not likely offer any insights or knowledge you wouldn't already have if you have worked as a manager for any period of time. Most of what it presents is common sense that has been formally structured. The course is well framed and the reading material is interesting however it is also covered in the video lectures so unnecessary. The lectures themselves were very dry. It would help if the lecturers would look at the camera and engage with the audience rather than unnaturally reading a script off to the side.
I would recommend this course for someone starting out who has no prior experience in management and would like to get a handle on the basics.
par Dorothy L
•Not a lot of interaction with other classmates. The material was a good refresher. Would have enjoyed more practical applications for homework. I thought there would be a bit more evidence based information as stated. Overall, good for newbies into management and a nice little refresher.
par Afandi Y
•Excellent course. It helps me with identifying the most essential factor in the organization which is the employees themselves. Crucial understanding of different needs by employees is the pinnacle of organizational success. if an organization managed to obtain the needs of employees, then automatically the organization can gain a competitive advantage.
Thank you University of London.
par divyani p
•Good experience and good knowledge in this course.
Thanks for all information in this course sir thanks.
But my 1problem in this course
When i am starting this course its free now i am complete my course i can not get my certificate because i have no mony i am a student i am not employee. SO i request to u plz give i am my course complete course certificate . Plz
par Vouchleang L
•I love this course because it gives me a lot of practical knowledge and understandings regarding managing people at workplace. It also provides me a lot of additional documents and information.
par Noor H
•This was an amazing course! It was very informative! I enjoyed learning through out the course! I especially loved the assessments! Thank you Coursera!
par Julie D
•Really excellent materials and links but spoiled by typos on the videos and in the quiz questions. I'm sure some of the quiz answers conflicted with what had been said in the videos.
par Najib H
•I was very enthusiastic to follow this inspiring course delivered by the prestigious University of London (Birkbeck) about “How to Manage People at work”.
Dr. Chris Dewberry, Lecturer and Course Director did an absolute and fantastic job by presenting this course and sharing recommendable & actionable strategies.
This course isn’t solitary for ongoing learners seeking to add or master their managerial position, but its also advocated for employee(s) searching better work environment and performance by understanding the HR theories, policies and procedures.
By understanding their views and Performance Management strategies, any employee(s) will positively benefits the outcome of this outstanding course.
I really loved the different video’s involving actors, showcasing different scenario’s/situations of well-known work cases.
The video recording and HD production, is very well prepared!
I was highly impressed by the excellent teaching sessions from Katerina Penna (Teaching numbers of HR related modules for the University of London's Human Resource Management Program provided by Birkbeck).
Last but not least, I was wonderfully impressed by the charismatic Dr. Juliet Hassard advices and strategies. (lecturer in Occupational Health Psychology and Deputy Director of the Center for Sustainable Working Life at Birkbeck College, University of London).
This is an unconditional stellar course and; unquestionably deserve a flawless 5 star rating!!!!!
par ABEJOYE A O
•I want to really say a big thanks to the management of the institution for the knowledge the team impacted in me through the online course. The course excellent and also it is an eye opener to me in particular how to manage the people at work not at work only it will also help me how to manage the people am directing in the society and including how to manage my family.
The material to study was reach and the video was excellent and clear and the instructors language audio was clear and also the assessment question was very good. I really enjoy the course. Finally I will say keep the flag flying Thanks.