À propos de ce cours
4.6
2,692 notes
494 avis
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100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 25 heures pour terminer

Recommandé : 8 - 10 hours per week...
Langues disponibles

Anglais

Sous-titres : Anglais, Arabe

Compétences que vous acquerrez

PowershellLinux File SystemsLinuxCommand-Line Interface
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 25 heures pour terminer

Recommandé : 8 - 10 hours per week...
Langues disponibles

Anglais

Sous-titres : Anglais, Arabe

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1
Heures pour terminer
6 heures pour terminer

Navigating the System

Welcome to the Operating Systems course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of Windows and Linux operating systems (OS). We will learn about how directories and files work in Windows and Linux OS. You will also learn practical ways to manipulate files and directories in the Windows graphical user interface (GUI), Windows command line interface (CLI), and Linux shell. By the end of this module, you will interact with files and directories and perform basic text manipulation in Windows and Linux OS....
Reading
32 videos (Total 95 min), 10 lectures, 5 quiz
Video32 vidéos
Lesson Overview & Practice Tips2 min
List Directories in a GUI5 min
Windows: List Directories in CLI4 min
Linux: List Directories6 min
Windows: Changing Directories in the GUI1 min
Windows: Changing Directories in the CLI4 min
Linux: Changing Directories in Bash1 min
Windows: Make Directories in the GUI & CLI2 min
Linux: Make Directories in Bash1 min
Windows: Command History2 min
Linux: Command History min
Windows: Copying Files & Directories4 min
Linux: Copying Files and Directories1 min
Windows: Moving and Renaming Files, Directories2 min
Linux: Moving and Renaming Files, Directories1 min
Windows: Removing Files & Directories3 min
Linux: Removing Files & Directories1 min
Cindy Why OS is Important1 min
Windows: Display File Contents3 min
Linux: Display File Contents2 min
Windows: Modifying Text Files2 min
Linux: Modifying Text Files1 min
Windows Powershell3 min
Windows: Searching within Files6 min
Windows: Searching within Directories1 min
Linux: Searching within Files1 min
Windows: Input, Output, and the Pipeline7 min
Linux: Input, Output and Pipeline3 min
Windows and Linux Advanced Navigation1 min
Ben First Tech Job1 min
Instructions for Accessing Linux Qwiklabs5 min
Reading10 lectures
Navigating Coursera10 min
Program Surveys10 min
How to Use Discussion Forums10 min
Get to Know Your Classmates10 min
Supplemental Reading for Windows CLI & Unix Bash10 min
Supplemental Reading for 'Size' vs 'Size of Disk' in Windows10 min
Supplemental Reading for Notepad++10 min
Supplemental Reading for GNU Documentation10 min
Supplemental Reading for Windows PowerShell10 min
Instructions for Accessing Windows Qwiklabs10 min
Quiz3 exercices pour s'entraîner
Basic Commands6 min
File and Text Manipulation8 min
Accessing Qwiklabs16 min
Semaine
2
Heures pour terminer
4 heures pour terminer

Users and Permissions

In the second week of this course, we'll learn about configuring users and permissions in Windows and Linux OS. As an IT Support Specialist, it's important to know how to grant the appropriate permissions to users and groups for both Windows and Linux OS. By the end of this module, you will know how to add, modify, and remove users for a computer and for specific files and folders by using the Windows GUI, Windows CLI, and Linux shell. ...
Reading
15 videos (Total 63 min), 3 lectures, 3 quiz
Video15 vidéos
Windows: View User and Group Information6 min
Windows: View User and Group Information using CLI2 min
Linux: Users, Superuser and Beyond4 min
Windows: Passwords4 min
Linux: Passwords1 min
Windows: Adding and Removing Users5 min
Linux: Adding and Removing Users min
Ben Life as a CIO1 min
Windows: File Permissions5 min
Linux: File Permissions2 min
Windows: Modifying Permissions7 min
Linux: Modifying Permissions4 min
Windows: Special Permissions4 min
Linux: SetUID, SetGID, Sticky Bit5 min
Reading3 lectures
Supplemental Reading for Windows Passwords10 min
Supplemental Reading for Windows ACL10 min
Supplemental Reading for Special Permissions in Windows10 min
Quiz1 exercice pour s'entraîner
Permissions10 min
Semaine
3
Heures pour terminer
6 heures pour terminer

Package and Software Management

In the third week of this course, we'll learn about package and software management in Windows and Linux OS. It's important to know how package installs work and how devices and drivers are managed within these operating systems. We will also learn about different packaging and file compression methods. By the end of this module, you will know how to create, update, and remove software by using the Windows GUI, Windows CLI and Linux shell....
Reading
15 videos (Total 54 min), 13 lectures, 6 quiz
Video15 vidéos
Windows: Software Packages6 min
Linux: Software Packages3 min
Windows: Archives3 min
Linux: Archives1 min
Windows: Package Dependencies7 min
Linux: Package Dependencies1 min
Windows: Package Manager4 min
Linux: Package Manager Apt5 min
Windows: Underneath the Hood3 min
Linux: Underneath the Hood1 min
Windows: Devices and Drivers3 min
Linux: Devices and Drivers4 min
Window: Operating System Updates4 min
Linux: Operating System Updates2 min
Reading13 lectures
Supplemental Reading for Windows Software Packages10 min
Supplemental Reading for 7-Zip and PowerShell Zips10 min
Supplemental Reading for the Linux Tar Command10 min
Supplemental reading for Windows Package Dependencies10 min
Supplemental Reading for Linux Package Dependencies10 min
Supplemental Reading for Windows Package Managers10 min
Supplemental Reading for Linux PPAs10 min
Supplemental Reading on GIMP10 min
Supplemental Reading for Windows Installers and Process Monitors10 min
Supplemental Reading Windows Devices and Drivers10 min
Supplemental reading for Linux Devices and Drivers10 min
Supplemental Reading for Windows Update10 min
Supplemental Reading for Linux Update10 min
Quiz4 exercices pour s'entraîner
Software Distribution18 min
Package Managers4 min
What’s happening in the background?2 min
Device Software Management6 min
Semaine
4
Heures pour terminer
5 heures pour terminer

Filesystems

In the fourth week of this course, we'll learn about how filesystems work for Windows and Linux OS. We'll learn about filesystem types and why they're different for certain OS. We'll learn about disk partitioning and virtual memory and why these are so important for an IT Support Specialist's role. We'll also cover ways mount and unmount filesystems, read disk usage, and repair filesystems. By the end of this module, you will partition and format a disk drive yourself in both Windows and Linux....
Reading
16 videos (Total 52 min), 9 lectures, 3 quiz
Video16 vidéos
Review of Filesystems2 min
Disk Anatomy3 min
Windows: Disk Partitioning and Formatting a Filesystem6 min
Windows: Mounting and Unmounting a Filesystem min
Linux: Disk Partitioning and Formatting a Filesystem6 min
Linux: Mounting and Unmounting a Filesystem3 min
Windows: Swap3 min
Linux: Swap2 min
Windows: Files6 min
Linux: Files2 min
Windows: Disk Usage3 min
Linux: Disk Usage1 min
Windows: Filesystem Repair4 min
Linux: Filesystem Repair1 min
Ben Passion1 min
Reading9 lectures
Supplemental Reading for FAT32 File System10 min
Supplemental Reading for Disk Partitioning and Formatting in Windows10 min
Supplemental reading Mounting and Unmounting a Filesystem in Linux10 min
Supplemental Reading for Windows Paging10 min
Supplemental Reading for Linux Swap10 min
Supplemental Reading on NTFS File System10 min
Supplemental Reading for Windows Disk Usage10 min
Supplemental reading for Linux Disk Usage10 min
Supplemental Reading for Linux Filesystem Repair10 min
Quiz1 exercice pour s'entraîner
Filesystem Types24 min
4.6
494 avisChevron Right
Orientation de carrière

18%

a commencé une nouvelle carrière après avoir terminé ces cours
Avantage de carrière

83%

a bénéficié d'un avantage concret dans sa carrière grâce à ce cours

Meilleurs avis

par SIOct 13th 2018

It took some time to due to lap graded assignments.However finally enjoyed the course specially the remote connection section and Linux and windows operating system files and folders troubleshooting.

par TAMar 24th 2018

Excellent advice on carving it in a stone and being too stubborn to quit. So much of what is seen is sugar coated instasnap filtered that hearing Leverage your Strengths and work hard is reassuring.

Enseignant

À propos de Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

À propos de la Spécialisation Google IT Support Professional Certificate

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License....
Google IT Support Professional Certificate

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours du Certificat, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

D'autres questions ? Visitez le Centre d'Aide pour les Etudiants.