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Operating Systems and You: Becoming a Power User

Vue d'ensembleProgramme de coursFAQCréateursTarificationNotation et examens
Page d'accueilTechnologies de l'informationSupport et exploitation

Operating Systems and You: Becoming a Power User

Google

À propos de ce cours : In this course, you’ll learn how to use the major operating systems, Windows and Linux, which are a core component of IT. Through a combination of video lectures, demonstrations, and hands-on practice, you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware. By the end of this course you’ll be able to: - navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter. - set up users, groups, and permissions for account access. - install, configure, and remove software on the Windows and Linux operating systems. - configure disk partitions and filesystems. - understand how system processes work and how to manage them. - work with system logs and remote connection tools. - utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Les destinataires de ce cours : This program is intended for beginners who are interested in developing the skills necessary to perform entry-level IT support. No pre-requisite knowledge is required. However, if you do have some familiarity with IT, you can skip through any content that you might already know and speed ahead to the graded assessments.

Créé par :  Google
Google
Informations de base
Cours 3 de 5 dans Google IT Support Professional Certificate Specialization
NiveauDébutant
Engagement8 - 10 hours per week
Langue
English
Matériel requisYou’ll need to complete some of the assessments (e.g., Qwiklabs and plugins) on a desktop or laptop web browser.
Comment réussirRéussissez tous les devoirs notés pour terminer le cours.
Notes des utilisateurs
4.6 étoiles
Note moyenne des utilisateurs 4.6Voir ce que disent les étudiants
Programme de cours
SEMAINE 1
Navigating the System
Welcome to the Operating Systems course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of Windows and Linux operating systems (OS). We will learn about how directories and files work in Windows and Linux OS. You will also learn practical ways to manipulate files and directories in the Windows graphical user interface (GUI), Windows command line interface (CLI), and Linux shell. By the end of this module, you will interact with files and directories and perform basic text manipulation in Windows and Linux OS.
Stacked File
32 vidéos, 10 lectures, 2 quiz pour s'exercer
  1. Vidéo: Course Introduction
  2. Reading: Navigating Coursera
  3. Reading: Program Surveys
  4. Reading: How to Use Discussion Forums
  5. Reading: Get to Know Your Classmates
  6. Discussion Prompt: Meet and Greet
  7. Vidéo: Lesson Overview & Practice Tips
  8. Reading: Supplemental Reading for Windows CLI & Unix Bash
  9. Vidéo: List Directories in a GUI
  10. Reading: Supplemental Reading for 'Size' vs 'Size of Disk' in Windows
  11. Vidéo: Windows: List Directories in CLI
  12. Vidéo: Linux: List Directories
  13. Vidéo: Windows: Changing Directories in the GUI
  14. Vidéo: Windows: Changing Directories in the CLI
  15. Vidéo: Linux: Changing Directories in Bash
  16. Vidéo: Windows: Make Directories in the GUI & CLI
  17. Vidéo: Linux: Make Directories in Bash
  18. Vidéo: Windows: Command History
  19. Vidéo: Linux: Command History
  20. Vidéo: Windows: Copying Files & Directories
  21. Vidéo: Linux: Copying Files and Directories
  22. Vidéo: Windows: Moving and Renaming Files, Directories
  23. Vidéo: Linux: Moving and Renaming Files, Directories
  24. Vidéo: Windows: Removing Files & Directories
  25. Vidéo: Linux: Removing Files & Directories
  26. Discussion Prompt: Your Favorite OS
  27. Vidéo: Cindy Why OS is Important
  28. 練習問題: Basic Commands
  29. Vidéo: Windows: Display File Contents
  30. Vidéo: Linux: Display File Contents
  31. Vidéo: Windows: Modifying Text Files
  32. Reading: Supplemental Reading for Notepad++
  33. Vidéo: Linux: Modifying Text Files
  34. Reading: Supplemental Reading for GNU Documentation
  35. Vidéo: Windows Powershell
  36. Vidéo: Windows: Searching within Files
  37. Vidéo: Windows: Searching within Directories
  38. Vidéo: Linux: Searching within Files
  39. Vidéo: Windows: Input, Output, and the Pipeline
  40. Vidéo: Linux: Input, Output and Pipeline
  41. Vidéo: Windows and Linux Advanced Navigation
  42. Reading: Supplemental Reading for Windows PowerShell
  43. Vidéo: Ben First Tech Job
  44. Discussion Prompt: What did you learn about OS?
  45. 練習問題: File and Text Manipulation
  46. Vidéo: Instructions for Accessing Linux Qwiklabs
  47. Reading: Instructions for Accessing Windows Qwiklabs
Graded AssignmentNoté: Accessing Qwiklabs
Graded AssignmentNoté: Create, Modify, and Remove Files and Folders in Windows
Graded AssignmentNoté: Create, Modify, and Remove Files and Folders in Linux
SEMAINE 2
Users and Permissions
In the second week of this course, we'll learn about configuring users and permissions in Windows and Linux OS. As an IT Support Specialist, it's important to know how to grant the appropriate permissions to users and groups for both Windows and Linux OS. By the end of this module, you will know how to add, modify, and remove users for a computer and for specific files and folders by using the Windows GUI, Windows CLI, and Linux shell.
Stacked File
15 vidéos, 3 lectures, 1 quiz pour s'exercer
  1. Vidéo: Users, Administrators, and Groups, Oh My!
  2. Vidéo: Windows: View User and Group Information
  3. Vidéo: Windows: View User and Group Information using CLI
  4. Vidéo: Linux: Users, Superuser and Beyond
  5. Vidéo: Windows: Passwords
  6. Reading: Supplemental Reading for Windows Passwords
  7. Vidéo: Linux: Passwords
  8. Vidéo: Windows: Adding and Removing Users
  9. Vidéo: Linux: Adding and Removing Users
  10. Vidéo: Ben Life as a CIO
  11. Vidéo: Windows: File Permissions
  12. Reading: Supplemental Reading for Windows ACL
  13. Vidéo: Linux: File Permissions
  14. Vidéo: Windows: Modifying Permissions
  15. Vidéo: Linux: Modifying Permissions
  16. Vidéo: Windows: Special Permissions
  17. Reading: Supplemental Reading for Special Permissions in Windows
  18. Vidéo: Linux: SetUID, SetGID, Sticky Bit
  19. Discussion Prompt: Your File & Folder Permissions
  20. 練習問題: Permissions
Graded AssignmentNoté: Create, Modify, and Remove File and Folder Permissions in Windows
Graded AssignmentNoté: Create, Modify, and Remove File and Folder Permissions in Linux
SEMAINE 3
Package and Software Management
In the third week of this course, we'll learn about package and software management in Windows and Linux OS. It's important to know how package installs work and how devices and drivers are managed within these operating systems. We will also learn about different packaging and file compression methods. By the end of this module, you will know how to create, update, and remove software by using the Windows GUI, Windows CLI and Linux shell.
Stacked File
15 vidéos, 13 lectures, 4 quiz pour s'exercer
  1. Vidéo: Module Introduction
  2. Vidéo: Windows: Software Packages
  3. Reading: Supplemental Reading for Windows Software Packages
  4. Vidéo: Linux: Software Packages
  5. Vidéo: Windows: Archives
  6. Reading: Supplemental Reading for 7-Zip and PowerShell Zips
  7. Vidéo: Linux: Archives
  8. Reading: Supplemental Reading for the Linux Tar Command
  9. Vidéo: Windows: Package Dependencies
  10. Reading: Supplemental reading for Windows Package Dependencies
  11. Vidéo: Linux: Package Dependencies
  12. Reading: Supplemental Reading for Linux Package Dependencies
  13. 練習問題: Software Distribution
  14. Vidéo: Windows: Package Manager
  15. Reading: Supplemental Reading for Windows Package Managers
  16. Vidéo: Linux: Package Manager Apt
  17. Reading: Supplemental Reading for Linux PPAs
  18. Reading: Supplemental Reading on GIMP
  19. 練習問題: Package Managers
  20. Vidéo: Windows: Underneath the Hood
  21. Reading: Supplemental Reading for Windows Installers and Process Monitors
  22. Vidéo: Linux: Underneath the Hood
  23. 練習問題: What’s happening in the background?
  24. Vidéo: Windows: Devices and Drivers
  25. Reading: Supplemental Reading Windows Devices and Drivers
  26. Vidéo: Linux: Devices and Drivers
  27. Reading: Supplemental reading for Linux Devices and Drivers
  28. Vidéo: Window: Operating System Updates
  29. Reading: Supplemental Reading for Windows Update
  30. Vidéo: Linux: Operating System Updates
  31. Reading: Supplemental Reading for Linux Update
  32. Discussion Prompt: What would you do?
  33. 練習問題: Device Software Management
Graded AssignmentNoté: Create, Update and Remove Software in Windows
Graded AssignmentNoté: Create, Update and Remove Software in Linux
SEMAINE 4
Filesystems
In the fourth week of this course, we'll learn about how filesystems work for Windows and Linux OS. We'll learn about filesystem types and why they're different for certain OS. We'll learn about disk partitioning and virtual memory and why these are so important for an IT Support Specialist's role. We'll also cover ways mount and unmount filesystems, read disk usage, and repair filesystems. By the end of this module, you will partition and format a disk drive yourself in both Windows and Linux.
Stacked File
16 vidéos, 9 lectures, 1 quiz pour s'exercer
  1. Vidéo: Module Introduction
  2. Vidéo: Review of Filesystems
  3. Reading: Supplemental Reading for FAT32 File System
  4. Vidéo: Disk Anatomy
  5. Vidéo: Windows: Disk Partitioning and Formatting a Filesystem
  6. Reading: Supplemental Reading for Disk Partitioning and Formatting in Windows
  7. Vidéo: Windows: Mounting and Unmounting a Filesystem
  8. Vidéo: Linux: Disk Partitioning and Formatting a Filesystem
  9. Vidéo: Linux: Mounting and Unmounting a Filesystem
  10. Reading: Supplemental reading Mounting and Unmounting a Filesystem in Linux
  11. Vidéo: Windows: Swap
  12. Reading: Supplemental Reading for Windows Paging
  13. Vidéo: Linux: Swap
  14. Reading: Supplemental Reading for Linux Swap
  15. Vidéo: Windows: Files
  16. Reading: Supplemental Reading on NTFS File System
  17. Vidéo: Linux: Files
  18. Vidéo: Windows: Disk Usage
  19. Reading: Supplemental Reading for Windows Disk Usage
  20. Vidéo: Linux: Disk Usage
  21. Reading: Supplemental reading for Linux Disk Usage
  22. Vidéo: Windows: Filesystem Repair
  23. Vidéo: Linux: Filesystem Repair
  24. Reading: Supplemental Reading for Linux Filesystem Repair
  25. Vidéo: Ben Passion
  26. Discussion Prompt: Disk Partitioning
  27. 練習問題: Filesystem Types
Graded AssignmentNoté: Partition and Format a Disk Drive in Windows
Graded AssignmentNoté: Partition and Format a Disk Drive in Linux
SEMAINE 5
Process Management
In the fifth week of this course, we'll explore process management. As an IT Support Specialist, it is important to use system tools to read and understand process statuses of machines. We will cover ways to start and terminate a process in Windows and Linux. We will also apply troubleshooting tools to solve problems with processes and resources. By the end of this module, you will use Windows and Linux commands to do practical process maintenance.
Stacked File
12 vidéos, 7 lectures, 3 quiz pour s'exercer
  1. Vidéo: Module Introduction
  2. Vidéo: Programs vs Processes Revisited
  3. Vidéo: Windows: Process Creation and Termination
  4. Reading: Supplemental Reading for Process Creation and Termination in Windows
  5. Vidéo: Linux: Process Creation and Termination
  6. Vidéo: Jess Passions
  7. 練習問題: Life of a Process
  8. Vidéo: Windows: Reading Process Information
  9. Reading: Supplemental Reading for Reading Process Information in Windows
  10. Vidéo: Linux: Reading Process Information
  11. Reading: Supplemental Reading for Reading Process Information in Linux
  12. Vidéo: Linux: Signals
  13. Reading: Supplemental Reading for Windows Signal
  14. Vidéo: Windows: Managing Processes
  15. Reading: Supplemental Reading for Managing Processes in Windows
  16. Vidéo: Linux: Managing Processes
  17. 練習問題: Managing Processes
  18. Vidéo: Windows: Resource Monitoring
  19. Reading: Supplemental Reading Resource Monitoring in Windows
  20. Vidéo: Linux: Resource Monitoring
  21. Reading: Supplemental reading for Resource Monitoring in Linux
  22. Discussion Prompt: Your CPU
  23. 練習問題: Process Utilization
Graded AssignmentNoté: Maintaining Efficient Process Utilization on Your Computer in Windows
Graded AssignmentNoté: Maintaining Efficient Process Utilization on Your Computer in Linux
SEMAINE 6
Operating Systems in Practice
Congratulations, you've made it to the final week in the course! In the last week of this course, we will cover some of the practical aspects of operating systems that you'll use all the time in IT Support. We will cover remote access and how to troubleshoot a computer from afar. We'll explore virtualization tools to manage and remove virtual instances, use logs for system monitoring, and show you a few different techniques for OS deployment. By the end of this module, you will apply all the skills from this course to debug some issues within Windows and Linux OS. Good luck!
Stacked File
16 vidéos, 5 lectures, 2 quiz pour s'exercer
  1. Vidéo: Introduction
  2. Vidéo: Remote Connection and SSH
  3. Vidéo: Remote Connections on Windows
  4. Discussion Prompt: Performing remotely as an IT Support Specialist
  5. Reading: Supplemental reading for Remote Connections in Windows
  6. Vidéo: Remote Connection File Transfer
  7. Vidéo: Remote Connection File Transfer on Windows
  8. Reading: Supplemental Reading for Remote Connection File Transfer in Windows
  9. Discussion Prompt: Remote Desktop
  10. 練習問題: Remote Access
  11. Vidéo: Virtual Machines
  12. Reading: Supplemental reading for Virtual Machines
  13. Discussion Prompt: VMs
  14. Vidéo: System Monitoring
  15. Vidéo: The Windows Event Viewer
  16. Vidéo: Linux Logs
  17. Reading: Supplemental Reading for Linux Logs
  18. Vidéo: Working with Logs
  19. 練習問題: Logging
  20. Vidéo: Imaging Software
  21. Vidéo: Operating Systems Deployment Methods
  22. Reading: Supplemental Reading for OS Deployment Methods
  23. Vidéo: Interview Role Play: Operating Systems
  24. Discussion Prompt: Your Learning Journey
  25. Vidéo: Course Wrap Up
  26. Vidéo: Heather Early Career Advice
  27. Vidéo: Congratulations!
Graded AssignmentNoté: Use Logs to Help You Track Down an Issue in Windows
Graded AssignmentNoté: Use Logs to Help You Track Down an Issue in Linux

FAQ
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Créateurs
Google
The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
Tarification
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Notation et examens
Note moyenne 4.6 sur 5 sur 2,393 notes

br

Great intro to taking control of the computer and becoming a power user.

KL

The module material was helpful, but the last virtual machine assignment could have been clearer.

BH

Excellent course!

IR

good



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