Your marketing quest begins here! The first course in this specialization lays the neccessary groundwork for an overall successful marketing strategy. It is separated into two sections: Market Research and Consumer Behavior.
Gain the tools and techniques to translate a decision problem into a research question in the Market Research module. Learn how to design a research plan, analyze the data gathered and accurately interpret and communicate survey reports, translating the results into practical recommendations.
You will then focus in on the consumer decision-making process, highlighting the key moments from identifying a need to buying and consuming a product. Adopt a true “consumer focus” in your managerial decisions by analyzing how consumers make decisions, what happens (in their hearts and minds) at different stages of the decision making process, and the variables that influence those decisions.
This course will equip you with the knowledge required to understand the state of your product before approaching the market strategy. There’s no better place to build the foundations of your marketing journey!
Ce cours fait partie de la Spécialisation Stratégie marketing
Market Research and Consumer Behavior
proposé par
À propos de ce cours
4.2
797 notes
Compétences que vous acquerrez
Market ResearchConsumer BehaviourData Analysis
Programme du cours : ce que vous apprendrez dans ce cours
Semaine
11 heure pour terminer
Consumer Behavioral Fundamentals
This Course consists of two blocks: Marketing Research and Consumer Behavior. First, learners will see the tools and methods to be able to effectively conduct (or hire) and interpret marketing research. Second, they will learn the foundations of consumer behavior and the consumer decision-making process and how to use this knowledge in the formulation of effective marketing strategies and tactic.
In this first module, you will head-dive into your consumer's thought-processes to really get to know what makes them tick, and, more specifically, what makes them make their purchase decisions. Getting into the mind of your customer is the first step in developing a marketing strategy that is effective.
8 vidéos (Total 39 min), 1 lecture, 1 quiz
8 vidéos
Why is Consumer Behavior Important in the Marketing Process Framework?6 min
The Consumer Behavior Process8 min
The Consumers' Attitudes Perspective4 min
The Contiuum of Consumers' Thought Process5 min
Prospect Theory: How Your Customers' Rationality Affects Their Decisions5 min
Understanding Your Customers' Limits4 min
The Continuum of Buying-Decision Behavior4 min
1 lecture
Reading: Motivation, Cognition, Learning: Basic Factors in Consumer Behavior18 min
1 exercice pour s'entraîner
Graded Quiz24 min
Semaine
22 heures pour terminer
The Consumer Decision Process
Module 2 will guide you through the consumer decision-making process. Here you will explore how a potential-buyer researches a product, how they make their purchase decision, and their post-purchase evaluation. You will also understand the difference between consumer markets and business markets.
7 vidéos (Total 36 min), 1 lecture, 1 quiz
7 vidéos
Need Recognition and Information Search4 min
Evaluation of Alternatives & Purchase4 min
Post-Purchase Evaluation4 min
What Constraints do Consumers Enounter?4 min
Information Processing and Overload7 min
How Perceptions & Attitudes Affect Consumers' Decisions6 min
1 lecture
Reading: Consumer Attitudes and Perceptions on Sustainability50 min
1 exercice pour s'entraîner
Graded Quiz12 min
Semaine
31 heure pour terminer
Marketing Research Fundamentals
In the second half of this course, you will explore the world of marketing research. In Module 3, Professor Sinha will share with you the importance of market research and how to acquire data. Later, you will delve into the different types of experimental research and design.
8 vidéos (Total 42 min), 1 quiz
8 vidéos
The Steps to Conducting Marketing Research5 min
Types of Market Research7 min
Exploratory, Descriptive and Causal Research – Part I5 min
Exploratory, Descriptive and Causal Research – Part II3 min
Types of Experimentation4 min
Validity & Reliability4 min
Types of Experimental Designs3 min
1 exercice pour s'entraîner
Graded Quiz14 min
Semaine
41 heure pour terminer
Marketing Research Data Collection & Analysis
In the last Module of this course, you will learn with more detail the various types of data acquired during the marketing research process and how to evaluate and assess it. Discovering the importance of, and how to create an effective survey, will also be covered.In the second half of this course, you will explore the world of marketing research.
6 vidéos (Total 30 min), 1 lecture, 1 quiz
6 vidéos
Secondary Data & Scales of Measurement4 min
How to Design a Questionnaire6 min
How to Measure and Scale our Consumers' Attitudes6 min
Target Population and Sampling2 min
Categorical Data, Metric Data & Hypothesis Testing5 min
1 lecture
Self-Reports: How the Questions Shape the Answers40 min
1 exercice pour s'entraîner
Graded Quiz14 min
4.2
173 avis81%
a commencé une nouvelle carrière après avoir terminé ces cours
60%
a bénéficié d'un avantage concret dans sa carrière grâce à ce cours
Meilleurs avis
par MG•May 5th 2018
I have learnt so much on the fundamentals of Consumer Behaviour and Market Research. Thank you to Professor Sameek Sinha for the guidance and excellent delivery of the module lesson.
par DP•Aug 17th 2018
The lessons are well planned and have very good insights. The explanation of concepts with real time examples with help of video is awesome. A very well designed course.
Enseignant
Shameek Sinha
ProfessorMarketing
À propos de IE Business School
IE Business School is an internationally recognized business school where the leaders of tomorrow shape their ideas and learn to become global citizens. For over 40 years, IE Business School has promoted innovation and change in organizations, equipping managers with an entrepreneurial mindset that generates employment, wealth, and social well-being.
Regularly featured among the top business schools in the world, IE Business School has an urban campus in Madrid and a faculty of more than 400 professors who teach students from approximately 90 countries in its undergraduate and master programs. IE uses innovative online, face-to-face, and blended learning formats, including the IE Communities Platform where knowledge and experiences are exchanged with over 50,000 IE graduates that currently hold management positions in more than 100 countries worldwide.
À propos de la Spécialisation Stratégie marketing
Do you hear the word “marketing” on a daily basis, but aren’t sure what marketing really is or why your business needs it? Do you know that marketing is important to your company, product, or service, but aren’t sure where to start?
Cover the concepts and tools you need to successfully develop a marketing strategy for a business, product or service. Begin by understanding consumers and the main market research techniques, then learn how to correctly segment, target and position your product to achieve success. Continue by analyzing the four critical areas in marketing, the famous four Ps of Product, Price, Promotion and Place. Finally, get the backing your ideas deserve and communicate the actions through a Marketing Plan.
In the final capstone project you will develop a Marketing Plan for a product or service.
Foire Aux Questions
Quand aurai-je accès aux vidéos de cours et aux devoirs ?
Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.
À quoi ai-je droit si je m'abonne à cette Spécialisation ?
Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.
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