Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.
Ce cours fait partie de la Spécialisation Gestion des conflits
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Spécialisation Gestion des conflitsUniversité de Californie à IrvineÀ propos de ce cours
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Anglais
Sous-titres : Arabe, Français, Portugais (européen), Grec, Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Cours 3 sur 4 dans le
Approx. 5 heures pour terminer
Anglais
Sous-titres : Arabe, Français, Portugais (européen), Grec, Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Offert par
Université de Californie à Irvine
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
Programme de cours : ce que vous apprendrez dans ce cours
1 heure pour terminer
Getting Started
Get started with the course! Begin by reading the Course Overview and completing the Course Survey.
1 heure pour terminer
1 vidéo (Total 4 min), 3 lectures
1 heure pour terminer
Dimensions of Intercultural Interactions and Conflict
In this module we will begin by examining the importance of understanding cultural differences. We will then define culture and distinguish between inter- and intra- cultural interactions.
1 heure pour terminer
6 vidéos (Total 49 min)
2 heures pour terminer
Analyze the Dynamics of Intercultural Interactions
In this module we will begin by analyzing the dynamics of intercultural interactions. We will then identify frameworks and barriers present in intercultural interactions.
2 heures pour terminer
6 vidéos (Total 41 min)
2 heures pour terminer
Strategies for Success in Intercultural Interactions
In this module we will begin by planning strategies for success in intercultural interactions. We will then implement a mindset of success and strategies during the process of interaction.
2 heures pour terminer
7 vidéos (Total 63 min)
22 minutes pour terminer
Course Wrap-up
Congratulations! You've made it to the end of the course. Please watch the end of course video, read the message from UCI Extension, and complete the post-course survey.
22 minutes pour terminer
1 vidéo (Total 2 min), 2 lectures
Avis
- 5 stars65,19 %
- 4 stars23,34 %
- 3 stars5,63 %
- 2 stars2,41 %
- 1 star3,42 %
Meilleurs avis pour INTERCULTURAL COMMUNICATION AND CONFLICT RESOLUTION
par AP5 oct. 2019
clear videos, examples and interviews. Great course to deepen these specific matters and start practice related soft skills on workplace from the beginning.
par MA13 oct. 2018
Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu
par PP11 févr. 2018
I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.
par ED17 avr. 2019
Course is very educative and brings across all cultural dimensions which really help to know various culture's.
À propos du Spécialisation Gestion des conflits
Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.
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