Jun 28, 2016
Excellent course, a very good instructor using good examples and clear explanations. I also enjoyed the interviews, the quality of the production used to develop the videos and the great locations.
Jan 31, 2017
This course is definitely an informative food and beverage management course, and helped me learn a lot about restaurant management ideals and brand name management. Thank you Bocconi University!
par Oksana K•
Aug 11, 2017
It is really interesting course. The one minus is that the "Professor" speaks a little bit strange English.. Some words sounds strange and false.. that´s why you should look sometimes into the subtitles to understand what has he meant.
par Babette C•
Sep 02, 2019
Well structured content course which is easy to understand even for a beginner in the field and which allows a first excellent overall view of Food & beverage management thanks to very accurate video lessons, but at the same time simple and clear in the exhibition. From the titles used for each module you will immediately understand what we are talking about, just think that the first module is titled: "Products vs. Markets". The same slides you will be able to use will report key concepts and their definitions in order to simplify the study and make it more immediate. A lot of attention is paid to the visuals offered both in the lessons and in the slides which makes it possible to make learning intuitive through practical examples.
During the lessons there is the possibility to put oneself to the test with short optional interactive quizzes aimed at testing one's own understanding in view of the final exam. This certainly offers a great hand to deal with it and better, I therefore advise you to do them.
You have the opportunity to listen to the experience of various successful food & beverage entrepreneurs and to understand in practice how different marketing strategies have been put to use and what results they have given. A course that combines theory and practice because, if you wish, you can also decide to try to solve specific questions asked by the teacher to test your acquired awareness at the end of each module.
To make it more accessible to all, the possibility of subtitles in various languages is not obvious.
Learning is fast because it's exciting.
par Odilie B Z•
Sep 12, 2017
I enjoyed the course and got inspired with it! I found the interviews with the managers or owners of the F&B companies probably the more interesting part. But also the video lectures by Proff. Troilo as well as the summaries were clear and well structured. Just 2 comments further: 1. I found a bit "boring" the background for the first video deliveries, while at the end of the program there were sooo inspiring! he landscapes and the visits in Italy! (maybe it's because 'Io amo la Italia' :) 2. I'd have called the course F&B Marketing (rather than F&B Management). All in all an outstanding! Grazie mille!
par Olena B•
Jan 13, 2016
Amazing course! I enjoy every video, every interview. Professor is cool, a professional . I like that you provided not only the theory itself, but also informative slides, interviews with so interesting people, plus gave/showed visual examples. Videos are of great length (not too long, not too short), information is valuable and only on business. I had a great , kinda , customer experience studying your lectures)) And its more than lectures, its a joy.
Thank you for your job!
par Adalis F•
Sep 30, 2018
I'm so satisfied with the content of this lessons , it is a brief of every single point that matter to start doing business is this area. For me that already have experience of international marketing , It has been perfect to know more specific details and It already is giving me some good ideas to start to introduce my products in Spain, Italy , Germany and France.
THANKS Prof. Gabriele Troilo you are a fantastic professor.
par Laura T•
Nov 11, 2019
This course is clearly structured with inspiring best practice examples, an engaging professor and interesting additonal content. It refers to crucial issues for F&B businesses and helped me a lot to understand this industry in a deeper way. I can highly recommend to take this course as it will enrich your knowledge and provide great insights into the challenges of successful F&B companies.
par Luis F L•
Oct 24, 2017
Great course, with great interviews with experts in the F&B industry. I would recomend it for anyone. It also povides you with some insight in basic key-concepts in management and market, in case you, like myself, are not familiarized with this vocabulary. Great explanations and real-life examples. 100% enjoyable. I had a great time and learned a lot.
par Rafael P d L•
Mar 19, 2018
A great course for anyone related to the hospitality industry, it covers key subjects in a professional and updated manner, complemented with interesting interviews with top industry executives. The professor in charge is a perfect narrator and guide.
I learned many concepts and inspired me to review the existing strategy and focus of my business
par Cristina T•
Sep 29, 2016
The professor, the explanations, the video lectures, slides, graphics, examples and interviews helped me to understand what is F&B management. The units were very well organized and the topics were very well explained. The course gave enormous pleasure from the beginning to the end. Loved! Thanks for everyone that worked hard to make this course.
par Viktor P•
Jan 11, 2018
For the most part it was great. Plenty of learning options available from plain reading of the presentations slides to the actual videos. The questions on the quiz might need some work since the language at times is ambiguous and imprecise. However, overall I am very pleased with the course for F&B and Marketing information in general. Thank you
par Francesco G•
Mar 10, 2017
I've been working for almost 10 years in finance in an international F&B company and I think this course has been really helpfull for me as helped to fix lots of concepts I faced in my professional life from a theoretical and objective point of view. Very nice readings, attachements and interviews. Congratulations to prof. Troilo and Bocconi!
par Jovana D•
Nov 14, 2016
This was a great course because I like a good challenge; it was way more difficult than I had previously anticipated. The course shined a light on some things that I normally wouldn't give much thought to, and as someone who currently holds a position at a company that is in the F&B industry, it was quite inspiring, to say the least.
par João P D S S P•
Nov 19, 2019
"I am amazed with this course was very good learning I want to continue learning more the university is to be congratulated because I would like to know the dependencies of the institution the teaching is of quality. The teacher has a range of knowledge and the guests were very attentive to their questions "!!!
par Gizem Ö•
Apr 14, 2017
It was intense and at the same time efficient online course. Videos were clear and short enough to catch attention. Interviews and examples were impressive!
I really liked this course from Bocconi University, and I highly recommend everyone who wants to know about food & beverage management as a beginner.
par Stefka G•
Nov 05, 2016
This course was very helpful. The information was very well presented, with a lot of examples and clear statements. Easy to understand, remember and practise. The tests were very accurate with clear questions and answers. The interviews were inspiring and clarifing the whole material of the course.
Sep 20, 2015
I admire of this lecturer and its structured information (espessially in presentations). I think this course gave me a better understanding of marketing than my university's course of marketing. I have finance background and I like to work with numbers but this course was really interesting for me.
par Angie T F R•
Jun 29, 2018
The best course to understand the basis of Food and Beverage business. It gives great tools and case studies to learn best practices when you open your own business. Congratulations and thank you very much to Bocconi University and professor Gabriele Troilo. Really inspiring and complete.
par Shengyu C•
Oct 10, 2015
very in-depth view of the management company in general. It has presented different perspectives on management rather than the cliched management frameworks such as SWOT, Porter's five forces etc. The content on target, segmentation and creating point of difference is very actionable.
par Luis G•
Oct 09, 2016
The course was well structured, well presented, and it had thorough content. The interviews were also well chosen and diverse, it added a lot of value and clarity to the concepts, very valuable overall. Inspiring course, it can be used on other industries as well. Highly recommended!
par Filipe d R M•
Jan 30, 2016
It is a very good course and give to the people who look for a knowledge in F&B a better vision, a diferente way to see the food and beverage chain and how is the administration of the big and small companies and brandies and the way the manage your business, being it a big restau
par Guillermo L•
Apr 07, 2017
Superv! it's quite remarkable the good quality of the Bocconi MOOC's but the outstanding contents, video, structure, overpasses by far related MOOC's,
If yo are in the business of the food and beverage, no matter the size of your organization, this course is a must.
par Digvijay D•
Mar 02, 2017
It is a very good course. Got to learn new things about marketing sector. I would definitely recommend some one who is willing to do online course. the language is very easy to understand, and the study material which is provided by the university is very helpful.
par Sunny c•
Dec 22, 2017
i am glad to have found this course and done it successfully too.it was an eye opener to so many things one needs to know about food and beverage company and to other products companies as well running a company and marketing strategy for products and brands.
par Javier L•
Jun 09, 2016
I have learned a lot from this course. Food & Beverages is also one of the main branches in Hospitality and Tourism sector, which is the path I'm going to take from now, and I really hope to apply all the things that I've learned.
Thank you very much,