À propos de ce cours
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Approx. 16 heures pour terminer

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Sous-titres : Anglais

Compétences que vous acquerrez

Financial ServicesDigital StrategyFinancial TechnologyBusiness Ecosystem

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.

Niveau débutant

Approx. 16 heures pour terminer

Recommandé : 5 hours/week...


Sous-titres : Anglais

Programme du cours : ce que vous apprendrez dans ce cours

4 minutes pour terminer

Digital Competition in Financial Services

Welcome to Digital Competition in Financial Services! We’re excited to have you in the class and look forward to helping you learn more about this important topic. To begin, I recommend taking a few minutes to explore the course site. A good place to start is the navigation bar on the left. Click Course Content to see what material we will cover each week, as well preview the assignments you will need to complete. Click Discussions to see forums where you can discuss the course material with fellow students taking the class. Be sure to introduce yourself to everyone in the Meet and Greet forum! This course should take four weeks to complete. You can check out the recommended course schedule below to see a quick overview of the lessons and assignments you will complete each week. By the time you finish this course, you will have mastered important concepts needed to understand the transformation, learned from best practice in digital industries, and seen how firms in financial services are embracing the new rules of competition. You will be introduced to the Capstone Project for the specialization and have a chance to form some preliminary solutions for a financial service company that is re-inventing itself to compete in finance as a digital industry. Good luck as you get started. We look forward to seeing you in class!

1 vidéo (Total 4 min)
1 vidéo
3 heures pour terminer

The digital transformation

The digital transformation is radically rewriting the rules of competition in the financial service industries. In this module, we are exploring the forces shaping the new competitive dynamics: product and service digitization, changing customer demands and new regulations. Together, these forces give rise to completely new market structures that force organizations to compete in new ways.

8 vidéos (Total 45 min), 5 lectures, 5 quiz
8 vidéos
Beyond Digitization: Digitalization8 min
A brief history of the Digitalization of Finance5 min
Saxo Bank: The digital transformation3 min
The Digital Customer9 min
The Regulatory Game5 min
Saxo Bank: Changing regulation3 min
The Logic of the Digital Financial Industry7 min
5 lectures
What does it mean to be a digital native?10 min
Why should the financial sector be regulated?10 min
Compliance with EU Payments Regulation12 min
Financial Regulation12 min
Network effects12 min
5 exercices pour s'entraîner
Recapture Digitization and digitalization8 min
Recapture The digital customer8 min
Recapture Changing regulation2 min
Recapture Digital markets10 min
Week 1 assessment30 min
3 heures pour terminer

Digital platforms

At the heart of the digital transformation rests an increased orientation towards digitally enabled platform-based business models. In this module, we cover how firms compete with platforms and how platforms change the dynamics of affected industries. We explore the workings of the platform, including how to establish a platform core for others to build on and how to manage the relationship to 3rd party developers. We contextualize the ideas behind digital platform thinking using examples both from financial service companies and from the digital giants that excel in platform-based businesses.

6 vidéos (Total 35 min), 7 lectures, 6 quiz
6 vidéos
Platform economics7 min
Competing with platforms7 min
Extending platforms6 min
Ordered chaos8 min
The winner takes it all4 min
7 lectures
History of platform economics8 min
Demand side economics5 min
History of Google10 min
History of Microsoft10 min
Open innovation15 min
Generativity5 min
Why a few wins12 min
6 exercices pour s'entraîner
Recapture Platform economics6 min
Recapture Platform core6 min
Recapture Platform complements8 min
Recapture Platform leadership5 min
Recapture Competition between platforms6 min
Week 2 assessment16 min
3 heures pour terminer

Digital ecosystems

In this module, we introduce the business ecosystem metaphor as a way to think of and model the increasingly complex relationships between actors in the digital financial service industries. We elaborate on how to deal with relational tensions internally and towards externally. We also address how digital technology strategies become inseparable from business strategy in the digital era.

7 vidéos (Total 54 min), 4 lectures, 5 quiz
7 vidéos
Predators and Pray in Business Ecosystems8 min
Saxo Bank: Coopetition in business ecosystems6 min
Friends and Enemies9 min
Hearding cats9 min
Plug n' play12 min
Saxo Bank: Fusion of digital and business5 min
4 lectures
Ecosystem thinking15 min
Visa and PayPal opt for “co-opetition”10 min
SAP Partner Edge15 min
Winners Take Some: A New Norm in Standards Wars?15 min
5 exercices pour s'entraîner
Recapture Digital business ecosystems8 min
Recapture Coopetition6 min
Recapture Ecosystem governance6 min
Recapture Technology ecosystems12 min
Week 3 assessment30 min
3 heures pour terminer

Capstone project: How open is open enough?

1 vidéo (Total 8 min), 3 lectures, 1 quiz
3 lectures
Your assignment10 min
Benny Boye Johansen: OpenAPI and OpenBank6 min
Open Sesame: The Journey Towards an Open Platform Strategy – Saxo Bank30 min
71 avisChevron Right


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Principaux examens pour Digital Competition in Financial Services

par WHDec 7th 2017

Great course! It was insightful to learn the new dynamics in a digitalized world and what companies can do to position themselves to take advantage of the current and future opportunities.

par CFSep 24th 2018

The course presents very important and valueable information. The final assignment was very interesting and really required reviewing all the information learned during the activity.



Jonas Hedman

Associate Professor
Department of Digitalization

Stefan Henningsson

Associate Professor
Department of Digitalization

À propos de École de commerce de Copenhague

Centrally located in Copenhagen, the capital of Denmark, Copenhagen Business School (CBS) is one of the largest business schools in Europe with close to 23,000 students. CBS offers world-class research-based degree programs at undergraduate, graduate, and PhD levels as well as executive and other post experience programs. ...

À propos de la Spécialisation Digital Transformation in Financial Services

This Specialization is intended for learners that have or wants to have a career in the digital financial industries. The Specialization explores the evolving world of finance, focusing on the changing dynamics caused by the conversion of products and services into digital goods, new customer demands and changing regulation to govern the competetive landscape - the digital transformation of finance. You’ll learn about concepts such as digital platforms and business ecosystems, be exposed to the emerging Fintech landscape and master a new toolbox for successfully competing on innovation in the digital era of finance. In the final Capstone Project, you’ll create and defend a holistic digital transformation strategy for a real world company. Throughout the course, the instructors will use state of art examples and share their own research from the European and North American finance industries, as well as expose practices from leading digital financial services and companies, such as MobilePay, Saxo Bank and PayPal. The main focus in the course is on the financial sector (in particular in North America and Europe), but the course also include material of relevance for the financial trading and insurance sectors and inspiration from Africa....
Digital Transformation in Financial Services

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

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