À propos de ce cours
4.7
242 notes
54 avis
Spécialisation
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Heures pour terminer

Approx. 12 heures pour terminer

Recommandé : 4 hours/week...
Langues disponibles

Anglais

Sous-titres : Anglais
Spécialisation
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Heures pour terminer

Approx. 12 heures pour terminer

Recommandé : 4 hours/week...
Langues disponibles

Anglais

Sous-titres : Anglais

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1
Heures pour terminer
5 heures pour terminer

Course Overview & Designing Performance Expectations

This module provides an overview of the entire course and then moves into talking about performance expectations. We'll discuss the three primary constructs of performance: process, people, and practice, learn what elements make effective mission and vision statements, and begin talking about creating effective performance expectations for your team members. You will also learn how to define clear expectations for team members and compare expectations and standards....
Reading
12 vidéos (Total 83 min), 4 lectures, 1 quiz
Video12 vidéos
Module 1 Overview1 min
Three Constructs for Performance: Process, People, & Practice12 min
Mission & Purpose8 min
What is Your Sentence?8 min
Expectations Overview7 min
Expectations vs. The Manual6 min
Giving Feedback (Optional)5 min
Beginning to Define Expectations5 min
Expectations and Standards11 min
Defining Expectations for Leaders and the Team6 min
Leadership Compass5 min
Reading4 lectures
Dan Pink: What is Your Sentence?15 min
Elements of Mission Statements15 min
4 Hard Questions to Ask About Your Company's Purpose15 min
Worksheet: Clarifying Expectations vs. the Manual30 min
Quiz1 exercices pour s'entraîner
Module 1 Quiz30 min
Semaine
2
Heures pour terminer
4 heures pour terminer

Key Performance Indicators and Accountability

We now have a fundamental understanding of drivers and expectations for organizations, teams, and individuals. It's now time to turn to the subject of accountability. We'll begin by discussing key performance indicators or KPIs, how to align KPIs with individual goals and commitments, and end by defining what is meant by accountability along with some strategies to employ when having accountability conversations with employees....
Reading
7 vidéos (Total 54 min), 6 lectures, 1 quiz
Video7 vidéos
Key Performance Indicators7 min
Defining Individual Goals11 min
Accountability Defined5 min
Tactical vs. Developmental Accountability8 min
Having an Accountability Conversation12 min
Why Managers are Uncomfortable with Accountability Conversations6 min
Reading6 lectures
Podcast Episode: Why Managers Must Establish KPI for Every Role on Their Team19 min
Reading: Performance Management and KPIs15 min
Reading: What is Your Accountability?15 min
Worksheet: Accountability30 min
Podcast Episode: Basic Elements Required for Accountability13 min
Reading: Right Way to Hold People Accountable10 min
Quiz1 exercices pour s'entraîner
Module 2 Quiz30 min
Semaine
3
Heures pour terminer
5 heures pour terminer

Diagnosing and Addressing Performance Gaps

In this module you will learn how to detect and resolve performance gaps for members of your teams. You'll learn about a process called "Coaching Algebra," and explore some effective strategies for coaching both skill set and mindset performance gaps. ...
Reading
6 vidéos (Total 45 min), 2 lectures, 2 quiz
Video6 vidéos
Diagnosing and Addressing Performance Gaps5 min
Coaching Algebra8 min
Skillset Coaching10 min
Mindset Coaching10 min
Putting it all Together8 min
Reading2 lectures
Podcast Episode: Managers and Coaching Algebra19 min
Reading: Overcoming the Toughest Common Coaching Challenges10 min
Quiz1 exercices pour s'entraîner
Module 3 Quiz20 min
Semaine
4
Heures pour terminer
5 heures pour terminer

Specialization Milestone 1: Define Your Coaching Philosophy

In the final module of this course, you are going to complete your first specialization milestone by defining your own coaching philosophy. This will allow you to reflect on everything you've learned in these first 2 courses and determine, for yourself, your approach to coaching your employees. ...
Reading
4 vidéos (Total 19 min), 1 quiz
Video4 vidéos
Milestone 1 Overview9 min
Tips for Giving Feedback5 min
Course Summary1 min
4.7
54 avisChevron Right
Orientation de carrière

25%

a commencé une nouvelle carrière après avoir terminé ces cours
Avantage de carrière

22%

a bénéficié d'un avantage concret dans sa carrière grâce à ce cours

Meilleurs avis

par KBAug 23rd 2018

Great course! I always just assumed that employees knew what was expected of them. Setting expectations (not rules) is so important in today's world. I'm so glad that I found this class. Thank you!

par LBJun 9th 2018

Great course allowing the student to develop a real thoughtful coaching philosophy. I look forward to implementing what I've learned with my team. The possibilities are limitless.

Enseignants

Avatar

Kris Plachy

CEO and Founder & Instructor, Leadership Coach, LLC &
UC Davis Division of Continuing and Professional Education

À propos de University of California, Davis

UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact....

À propos de la Spécialisation Coaching Skills for Managers

In this Specialization, you will learn the essential skills to coach people for improved performance. You will learn from Executive Coach and UC Davis Instructor Kris Plachy, who has created and transformed dozens of teams through coaching. She will share best practices, research, tools and models for coaching effectively. You will learn how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results. Throughout the courses, you will apply insights about management and coaching to develop your own coaching practice and tools....
Coaching Skills for Managers

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

D'autres questions ? Visitez le Centre d'Aide pour les Etudiants.