I find this course very informative and they way Kris explains the process behind being a great coach very easy to understand. After starting up this course, I have found that I did things quite a bit differently, and some of the time, wrong. Kris has really opened my eyes to the ways that coaching could be done more effectively, meaningfully and respectfully.

Thank you Kris, UC Davis and Coursera for bringing this into existence!

Professor was very didactic, and the issues discussed here were very important to me. I always thought coaching was about just going and making questions and find the roadblocks of my employees or others. However, this course showed that is not only about that, but how to MEASURE the expectations and goals we get from the talks with employees.

As a new manager, this course is essential! I am right on the cusp of developing team and individual goals for next year, and my organization has never used key performance indicators. If we had, we might have diagnosed an issue with one of my new employees much sooner. Great material, a must-have course.

Conseguir que el empleado para ser entrenado está satisfecho y motivado por las contribuciones que su aprendizaje aporta a la sociedad y a la empresa mediante el aumento de los niveles de satisfacción del ser humano es el mejor logro poder hacer que la gente cada día este más feliz

This excellent course helps one focus on the observable and measurable bits of a management enterprise, allowing the manager to remove subjectivity from the process and focus on the important stuff. The class helps managers get down to the business of getting down to business!

Every course in this series was excellent ... so practical ... so oriented to those of us who are not professional coaches, but rather those of us who oversee daily operations and are helped by learning coaching and many of the other helpful components of this course.

Fantastic course and offers a lot of great solutions for establishing exceptions with your staff. In addition I liked how the course gave several examples and tools on how to have sometimes challenging conversations with them to also assess their ongoing performance.

A comprehensive and practical course for managers - wish this had been around when I first started out -- would have saved me a lot of time! The readings are great and reinforce key ideas. Techniques are easy to apply ASAP for immediate results.

This was an incredible course with information that I could immediately put to use in my current, middle management position. Even someone that is not in management or is at a higher level of management would benefit from the skills taught.

Defining our leadership point of view and the importance of setting clear expectations is something we don't normally do a great job at. This course and extras from Ken Blanchard provides a useful framework to do this.

Great course! I always just assumed that employees knew what was expected of them. Setting expectations (not rules) is so important in today's world. I'm so glad that I found this class. Thank you!

Great course allowing the student to develop a real thoughtful coaching philosophy. I look forward to implementing what I've learned with my team. The possibilities are limitless.

Useful theory and practices how to set expectation, work with a team, evaluate the team and mainly improve the team. I would recommend it to all line managers and team leaders.

Instructor is very engaging and provides additional learning resources. Content very useful for long-time and new leaders and managers. Great specialization!!!!

The courses in this specialization keep on getting better and better. I believe that I have never had a better grounding in what coaching is than in this series.

Really this course was excellent, how we have to assess performance issues of our team members was explained well.

i am implementing in my organization.

I love it. The course gave me so many informative and useful things which opened my perspective a lot. Thank you for kindly making this course for us.

This course provided great insight and strategies on how to assess your team.

This training is a must for any manager!

A great course that takes you hand in hand to set expectations and understand assesing performance issues.

Great course, just loved it. I will definitely be using a lot of what I learned here in my job.

I feel like I learnt so much in this course! I am excited to do the next course in the spec

Kris is fantastic. If you are a manager looking to sharpen your skills, look no further. G

Great course, powerful content that is very relevant and applicable in the work space

Everything I needed to know about KPI and expectations! Kris Placky was awesome.

I really liked this course. It has a good balance between theory and practice.