This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.
An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.
All the content is based on Professor's book Friends and Foe. It is quite good to combine these two learning resources together. There are quite a lot new perspectives and insights. The most wonderful part is the module 1 &2. The most practical part is the module 4. Module 3 on Deception is good. If the content can include more how we can take advantage of these findings, the course could be better.
par Jianwei W•
I found this course very informative, filled with many many aspects, physiology, cooperate communication, etc. It is not about how to write email but much deeper. I would appreciate better assignment design - real life situations which can immediately apply what I have learned. In the end, people are coming here to improve their real life communication skills not theories.
par Utku K•
Some more detailed could be more helpful I think, like non-verbal communication types, types of cons, signals in different cases, useful signals, not useful signals... But in general it was a very good course, I enjoyed everything, I wished furthering my knowledge in the area thats why would like to have more detail. Thank you very much! Great course!
par Karen Y•
Did not feel I learned as much as I could because quizzes were not permitted to be taken without grade as an auditor. I was able to take quizzes in other classes which was a much more beneficial approach to learning. I enjoyed the professor and the material, however, and thank you for offering this free course during my COVID-19 quarantine.
par Meherunnisa B•
An incredibly motivational classes besides of thought provoking. It helps to think over good perspectives of every actions. Makes me to built firm relationships. And to cultivate new ideology. I leant when to trust and when not,and benefits of goal settings, Key ideas about deception, effective speaking...
This course helped me a lot. Many a times I was able to relate to the teachings ang examples and other times I was left thinking, pondering over the lessons and consequences. It will definitely help me being a better version of myself. Thanks to Coursera to introducing us to such a wonderful course
par Yuliya P•
Quite useful though in some cases quite general. Very easy to follow the presenter. The idea of the course is to get some take-away points and start practicing them in your daily life. So don't expect to become a professional communicators but rather expect some useful ideas. Thank you!
par James E•
This course is incredibly realistic and awesome. It gives different psychological approaches to solving several different niggling issues as 'how to gain trust' and 'detection deception'. However, some points expatiated I think could be viewed more relatively. Especially signalling.
Back to basics course on communication. Well developed modules as communication is not just jargons, vocabulary but also about building a relation. The faculty Prof. Maurice is extremely knowledgeable and well researched on the topic.
par Manuel G•
Very interesting. From my point of view, it offers a good grasp of the theorethical basis which underlies the different phenomena explained and good practical stories which illustrate them. I enjoyed it and recommend it.
par Luca B•
Through several examples, the course explains a lot of the ins and outs of communication. It is well built and consistent, focusing on ways to understand and enhance how to communicate in a constructive manner.
par Ramiro J S A•
Although the course deals with very important topics about communication in different settings, especially in business, it does not integrate these concepts with the other courses in this specialization.
par Igor L•
The course covers very important and interesting topics in a very accessibe way. I would like to get more practical tips on how to implement what is tought in a real life.
par Pierre-Yves B•
Very informative, but I would have liked some more practical experience or exercises. The many examples given were very illustrative though. Good course.
par Nassia B•
Almost all materials were incredibly useful, apart from the Goals section in Week 4 - I didn't really find a connection with communicating effectively.
par Maitri J•
I really enjoyed the videos and the case studies/ stories presented in the videos, they really help me understand the concept in a real life manner.
par Mohamed G M•
it is a great course and has alot of information in it, it opens your mind to a new aspects that you didnot know that it exists .
par Yasmin A•
Way too much information. I feel it needed to be two courses rather than one. Otherwise, really good content. Thank you.
par Maedeh G•
This course was very informative for me. I learned some useful information that's gonna help me a lot in the workspace.
par Sarah A•
The presenter is really good. I wish if there was more connection between various topics talked about in this course.
par Leandro C M•
Could be more focused on communication skills
Video examples of excellent communicators would also help and inspire
par Patrick E•
Engaging lectures that help you consider and apply ideas people use every day in a more conscious, structured way.
par Anastasia P•
Good course for the theory on the different elements that influence our personnal and workplace communication.
par Roberto M•
I think the course could be improved by adding some exercises so that students can practice what they learn.
par Maurizio P•
Interesting and well structured course. Clear explainations, very useful the examples from news.