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Improving Communication Skills, Université de Pennsylvanie

4.6
560 notes
146 avis

À propos de ce cours

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Meilleurs avis

par AJ

Mar 10, 2018

What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.

par CS

Apr 07, 2018

As a business development professional, this course helps me to hone in my communication skill, as well as gaining insights to tips that I didn't know about.

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140 avis

par Joseph Kattan

Jan 29, 2019

Some of the quizzes were too difficult.

par Caroline Hardegen

Jan 28, 2019

I thoroughly enjoyed Professor Schweitzer's "Improving Communication Skills" course. It was an unexpected lecture for me in terms of the materials being taught. However, I really appreciated learning about social dynamics, the breakdown and analyses, of communication. Professor Schweitzer is a great instructor and has kept my attention for these past 4 weeks of lecture. Great course!

par Joe Wang

Jan 21, 2019

great course!

par Sidrah Qureshi

Jan 20, 2019

Wonderful course.. wouldve appreciated more if a more detailed summary on key areas was gic=ven and the audio couldve been louder

par Robert Gede Satrya Picauly

Jan 08, 2019

Strongly recommend this for the context of communicating in a corporate context and in the context of negotiations.

par Zen Mehra

Dec 21, 2018

Wonderful course material! Videos and lecture slides offered excellent insights into human behavior, particularly deception and apologies. This class is a must for anyone looking to communicate with large groups at scale!

par 李佳璇

Nov 18, 2018

I 'll work harder.

par lisbeth lopez oliva

Nov 13, 2018

ex

par Bernard De Villepin

Nov 02, 2018

Great course about Communication. Clear, nice and easy :)

par Mujtaba Haider

Nov 01, 2018

I love the instructor sir Maurice, that brilliant way he have to demonstrate with examples, and excellent course outline.