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Customer-Centric IT Strategy, Université de Virginie

4.4
64 notes
21 avis

À propos de ce cours

Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. By the end of this course, you’ll be able to: Use the Business Model Canvas to focus your company strategy and facilitate buy-in from stakeholders Translate your work on the Canvas to specific charters in IT Rapidly prototype strategically-aligned processes for implementation within your IT infrastructure Please Note: This is a short-form course two weeks in duration....

Meilleurs avis

par AM

Sep 11, 2018

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

par AO

Mar 03, 2018

This course helped me understand process design, user stories and business model canvas to integrate with IT system.

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21 avis

par Sachin Bapat

Jan 20, 2019

This course gives you a good example of Business model canvas, how things really work. Also it shows a fair importance of how Design and Validation plays a vital role in overall IT Strategy, would appreciate if this was can be elaborated with easy and specific examples for new learners. However overall its a good platform to understand key IT metrics and Process improvement chain to help better plan IT Strategy for your firm.

par PRASAD PRABHU

Dec 23, 2018

I found this course very useful

par Mohammed Saeed

Nov 23, 2018

Amazing course and beneficial for me

par shlok rupen sheth

Oct 29, 2018

This is really an amazing course.

par Barbara Sichler

Oct 14, 2018

Enjoyed learning with Alex!

par Francisco Lomas

Oct 08, 2018

Excellent way to use new tools to create an IT project, or maybe any kind of project!

par LIU SETIA GUNAWAN

Oct 02, 2018

simple and easy to digest

par Alastair Majury

Sep 11, 2018

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

par Monib Syed

Sep 01, 2018

Highly insightful and relevant content presented so well ,Meaningful quiz and questions enrich the learning experience

par Abhinandan H J

Jul 20, 2018

Got different insights about processes.