Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.
Teamwork Skills: Communicating Effectively in Groups
proposé par
Université du Colorado à Boulder
Programme du cours : ce que vous apprendrez dans ce cours
Semaine
12 heures pour terminer
Module 1
Module 1 is all about communication. But not the common sense or taken-for-granted notions of communication you might expect. Instead, we’re going to rethink communication and challenge some of the conventional wisdom about communication that is common in our society. We’ll compare and contrast different theories or models of communication, and see if we can develop a more sophisticated understanding of communication to understand the complexities of human interaction in today’s groups. We’ll also explore some of the hidden forces of group communication, like context, systems and institutions, and design. These are all things that are “present” in any group situation, influencing how we interact with each other, but easy to miss if we’re not looking. We want to expand our field of vision, so to speak, so we have a fuller understanding of what’s happening in any group situation.
8 vidéos (Total 64 min), 1 quiz
8 vidéos
Summary of Course3 min
1: Theories of Communication6 min
2: Communication as Transmission7 min
3: Communication as Social Construction16 min
4: Context (Professional and Civic, Difference Between Groups and Teams)8 min
5: Interaction Design9 min
6: Systems and Institutions8 min
1 exercice pour s'entraîner
Week 1 Quiz30 min
Semaine
24 heures pour terminer
Module 2
Module 2 focuses on group development and decision making. We’ll look at how groups come together through socialization, how they develop norms, and how roles emerge. And we’ll compare and contrast different models that explain these processes. We’ll examine the various decision making traps that groups can fall into, while also developing better practices for making good group decisions. And we’ll explore how groups can be more creative and innovative in their decision making.
7 vidéos (Total 72 min), 2 quiz
7 vidéos
1. Socialization, Norms, and Roles11 min
2. Phase Models of Group Development8 min
3. Multiple Sequence Model of Group Development10 min
4. Hidden Traps in Decision Making13 min
5. Practices for Making Better Decisions9 min
6. Creativity and Innovation13 min
1 exercice pour s'entraîner
Week 2 Quiz28 min
Semaine
32 heures pour terminer
Module 3
Module 3 is all about conflict, difference, and diversity. We’ll learn how groups can have a good fight and how you can choose the right words in a dispute…as well as how to negotiate with others when things get difficult. We’ll also explore why difference and diversity are so important for group communication, and how understanding the concept of identity is critical for our involvement in groups. And we’ll pay special attention to communication and gender, one of the most significant aspects of difference and diversity for groups to understand.
7 vidéos (Total 90 min), 1 quiz
7 vidéos
1. How to have a Good Fight9 min
2. Choosing the Right Words11 min
3. Basics of Effective Negotiation14 min
4. Diversity Matters16 min
5. Understanding Identity14 min
6. Communication and Gender18 min
1 exercice pour s'entraîner
Week 3 Quiz30 min
Semaine
44 heures pour terminer
Module 4
Module 4 covers group communication and technology…an increasingly prevalent aspect of the modern landscape of group work we must understand. We’ll look at the concept of virtual work and how groups are using technology, as well as various models and theories of media functionality and information processing. We’ll cover several practical and conceptual issues we should always keep in mind when it comes to technology and group communication, and we’ll explore some cutting-edge thinking about technology and group work through the fascinating theory of sociomateriality.
7 vidéos (Total 89 min), 1 lecture, 2 quiz
7 vidéos
1. Virtual Work12 min
2. How Groups are Using Technology17 min
3. Models - Media Richness and Dual Capacity9 min
4. Practical-Compatibility, Measuring Productivity, Anonymity, Synchronicity10 min
5. Conceptual-Social Presence, Tech Determinism, and Tech Optimism15 min
6. Sociomateriality17 min
1 lecture
Suggested Readings10 min
1 exercice pour s'entraîner
Week 4 Quiz24 min
4.7
10 avisMeilleurs avis
It is very helpful course to communicate in groups.
Enseignant
Matthew A. Koschmann, PhD
Associate ProfessorDepartment of Communication
À propos de Université du Colorado à Boulder
CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.
Foire Aux Questions
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