About this course: In this course, you will learn strategies not only on how to communicate effectively but also how to strengthen your relationships with co-workers and other stakeholders from diverse cultural backgrounds, both inside and beyond the organisation. In particular, "Strengthening your widening network" aims to equip you with a workplace discourse that facilitates familiarity with practices in the working environment and to help you appreciate the complexities inherent in the organisational structure and hierarchy. You will learn to write effective emails demonstrating a keen awareness of your audience and the 7 communication principles. In addition, you will learn to voice your views and assert your position at various communication contexts such as formal meetings and work-related discussions. By the end of the course, you should demonstrate a greater communicative and linguistic competence, with a better grasp of interpersonal and intercultural communication in a globalised workplace.
Taught by: Sarah Chong
Centre for English Language Communication
| Basic Info | Course 2 of 5 in the Effective Communication in the Globalised Workplace Specialization |
| Level | Intermediate |
| Commitment | 3 weeks of study, 1-3 hours/week |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
- Video: Specialisation Introduction Video
- Reading: Specialisation Overview
- Video: Introduction to Strengthening your Widening Network
- Reading: Course Reading References
- Reading: (FAQ) Frequently Asked Questions
- Video: Elements of Interpersonal Communication
- Discussion Prompt: Discussion Forum: Sharing your research on three cultures
- Video: Making Small Talk
- Video: Navigating the Workplace
- Video: Polite Requests & Responses
- Video: Knowing Who's Who
- Reading: Reference List
- Video: Overview of Module 2
- Video: Modes or Channels of Communication
- Video: Knowing Who's Who
- Video: Clear & Concise
- Video: Concrete & Correct
- Video: Coherent, Complete & Courteous
- Reading: Reference List
- Video: Meeting in a Globalised Workplace
- Video: Before the Meeting: High/Low Context
- Video: Before the Meeting: Perceptions of Time
- Video: At the Meeting
- Video: Seeking Clarification
- Video: Disagreeing
- Video: Consideration
- Video: More on Cultural Dimensions
- Reading: Reference List
- Video: Conclusion
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
| Purchase Course | Audit | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Available | Not available |
| Receive a final grade | Available | Not available |
| Earn a shareable Course Certificate | Available | Not available |
good
i have not seen best web UI than coursera Ui,its awesome.
Good course with details on certain topics. It will be better if we could have the slides presented for download for future reference. The amount of time the slides are show at times is insufficient to copy down all the notes.
Coursera provides universal access to the world’s best education, partnering with top universities and organizations to offer courses online.
worth the shot