À propos de ce cours
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Approx. 20 heures pour terminer

Recommandé : 6 weeks of study, 2-3 hours per week...


Sous-titres : Anglais

Compétences que vous acquerrez

SustainabilityInnovationSocial EntrepreneurshipEntrepreneurship

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.

Dates limites flexibles

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Niveau débutant

Approx. 20 heures pour terminer

Recommandé : 6 weeks of study, 2-3 hours per week...


Sous-titres : Anglais

Programme du cours : ce que vous apprendrez dans ce cours

4 heures pour terminer

What's our problem?

Welcome to Becoming a changemaker! This week, we distinguish between simple, complicated and complex problems. Social innovation takes place in complex systems and complex systems have complex or “wicked” problems, like the kinds of problems the world is trying to tackle right now such as climate change, HIV Aids and other pandemics, poverty and inequality. A complex system has many variables or elements such as different sorts of people, material and rules and those elements of the system are interacting with each other so much that the complexity increases exponentially. So the work of complexity is about bringing yourself into the system, engaging with it, living with it and innovating in yourself as you innovate in that system that you’re working in. You can’t look at the whole system but you can look at more than one piece of it. The more you start to bring in different parts of the systems, you can then start to connect those in ways that they weren’t connected before.

10 vidéos (Total 59 min), 5 lectures, 2 quiz
10 vidéos
About this course4 min
RLabs: Journey of Hope Part 17 min
What is Social Innovation?4 min
Simple, complicated and complex6 min
Wicked problems4 min
The 5 Whys4 min
Case study: Mothers2mothers8 min
Reflecting with RLabs: problems10 min
Week 1 Peer Assignment guidance5 min
5 lectures
Meet your instructors10 min
How this course works10 min
What to expect in week 110 min
RLabs: Empowering Unlikely Innovators10 min
Week 1 recommended readings10 min
1 exercice pour s'entraîner
Week 1: Test your knowledge8 min
3 heures pour terminer

What do we have to work with?

One of the hallmarks of very innovative organizations and people is that they see resources where other people don’t, and they can bring those resources to bear to create new innovative solutions. There’s transformative power in shifting from looking at needs, gaps, and what’s wrong, to appreciating strengths, resources and what’s right. Through developing a strength-based mindset and an appreciative approach you can discover hidden or underused resources. These resources might be people, kinds of knowledge and expertise, time, and physical spaces. As soon as you start seeing resources all around you, not only can you move forward but you become energised and hopeful, and creative things start to happen. You’ll find that you might be a lot richer than you think in terms of what you have to start building your own social innovation with.

6 vidéos (Total 39 min), 2 lectures, 2 quiz
6 vidéos
Discovering resources3 min
Appreciative inquiry6 min
Case study: The Street Store5 min
Finding hidden resources6 min
Reflecting with RLabs: resources10 min
2 lectures
What to expect in week 210 min
Week 2 recommended readings10 min
1 exercice pour s'entraîner
Week 2: Graded quiz16 min
3 heures pour terminer

Getting out of your comfort zone

By nature the world of social innovation is made of crossing boundaries, bringing together different actors, resources, spaces, but it can be overwhelming. Part of our challenge on the journey to becoming changemakers is to learn how to become comfortable with discomfort and how in the social innovation space where you take yourself into spaces and you surround yourself with people that you normally do not engage with. Understanding how we define differences using cultural, sociological, psychological and spiritual lenses and what the nature of the differences is helps to develop tools for getting out of your comfort zone. It takes a little bit of courage because it makes you uncomfortable, but that’s how you build the competencies, the personal resilience to engage with difference when we do go and drive for innovations or we look to make differences in communities that are unlike us or operate in a different way.

7 vidéos (Total 47 min), 2 lectures, 2 quiz
7 vidéos
Bricolage: recombining ideas and people3 min
Thinking about difference7 min
Engaging difference3 min
Negotiating difference8 min
Reflecting with RLabs: comfort zones12 min
Week 3 peer assessment4 min
2 lectures
What to expect in week 310 min
Week 3 recommended readings10 min
1 exercice pour s'entraîner
Week 3 practice quiz12 min
5 heures pour terminer

Innovating by design

A number of methodologies and processes can help generate ideas and creative opportunities, and some of these have been used in business to generate new products and services, and are starting to be applied in social innovation. Human-centred design is incredibly important, and the Design Thinking process allows you to start early and wherever you are with whatever you’ve got. Design Thinking has evolved as a way to respond to deeper user insights, to connect more with people and with communities so that we can actually design solutions that are human-centred. Design Thinking is not just about products, but also helps create new processes, new systems, new services, and importantly even user experiences. Following a Design Thinking process will help you iterate and test your solution with end users, with an emphasis on failing early and often through trying things out and prototyping. Powerful Design Thinking methodology can help you to come up with human-centred design solutions that manifest economic viability, technical feasibility and social desirability in your social innovation.

9 vidéos (Total 53 min), 2 lectures, 2 quiz
9 vidéos
Generating ideas3 min
Design thinking principles7 min
Design thinking steps3 min
Design thinking case studies5 min
Discussing design thinking7 min
Reflecting with RLabs: design in social innovation10 min
Week 4 Peer Assignment guidance4 min
Week 4 peer assessment artefact feedback4 min
2 lectures
What to expect in week 410 min
Week 4 recommended readings10 min
1 exercice pour s'entraîner
Week 4 practice quiz10 min
3 heures pour terminer

Changing the system - who me?

Understanding that social innovation is system innovation can help us appreciate why social innovation is so difficult to do. Social innovations can start to challenge and change the underlying system conditions that caused the social or environmental problem in the first place. We are asked to innovate around belief systems, or around authority, power, and resource flows. So, a social innovation challenges the rules of the game. Asking what’s innovative about the work means asking questions around the experiences of where an innovation might be changing the rules of the games and allows us to go deeper into the kinds of impacts that might be possible, and discover hidden impacts. When any kind of social innovation starts to get at the systemic roots, we’re going to be provoking anxiety. So it’s quite helpful to map out the social system and the rules that govern it and then to consider how you are challenging these rules through the innovation.

6 vidéos (Total 42 min), 2 lectures, 2 quiz
6 vidéos
What's innovative about your ideas?2 min
Social innovation as system innovation6 min
Seeing system impact7 min
Deepening system impact8 min
Reflecting with RLabs: changing the system10 min
2 lectures
What to expect in week 510 min
Recommended readings week 510 min
1 exercice pour s'entraîner
Week 5 Graded quiz16 min
4 heures pour terminer

What if it works?

In the end social innovation is about impact. We’re all trying to have a meaningful, positive effect on the world, whatever that might mean to us. If we do this and we’re actually successful, this is going to take us sooner or later to the question of scale. How do we grow that innovation? As social innovations mature, the forms they could take and the multiple ways in which you could organise around achieving impact increase. It used to be easy to label organisations according to non-profit and for profit, and government institutions based on their purpose, its organisational structure and the way it measured what it achieved. That’s all changing. There are different ways to diffuse and scale the work that we’re doing to achieve impact.

7 vidéos (Total 44 min), 3 lectures, 2 quiz
7 vidéos
The evolving world of social innovation2 min
Organizing social innovation5 min
Financing social innovation5 min
Scaling social innovation7 min
Reflecting with RLabs: moving forward10 min
The journey ahead2 min
3 lectures
What to expect in week 610 min
Week 6 recommended readings10 min
Resources10 min
1 exercice pour s'entraîner
Week 6 Graded quiz20 min
124 avisChevron Right


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Principaux examens pour Becoming a changemaker: Introduction to Social Innovation

par SIFeb 11th 2018

Highly recommended for the change agents who have no background in social entrepreneurship. This course will walk you through step by step into changing the system for the better of humanity habitats.

par OMJun 5th 2018

This is a very effective course for anyone who would like to be an innovator or an entrepreneur. It helps with the knowledge and foundation of the necessary skills needed for social innovation.



François Bonnici

Bertha Centre for Social Innovation and Entrepreneurship, Graduate School of Business, University of Cape Town

Warren Nilsson

Associate Professor
Graduate School of Business, University of Cape Town

Marlon Parker


À propos de Université du Cap

The University of Cape Town is the oldest university in South Africa and is one of the leading research universities on the African continent. UCT has over 25 000 students, of whom 30% are postgraduate students. We offer degrees in six faculties: Commerce, Engineering & the Built Environment, Health Sciences, Humanities, Law, and Science. We pride ourself on our diverse student body, which reflects the many cultures and backgrounds of the region. We welcome international students and are currently home to thousands of international students from over 100 countries. UCT has a tradition of academic excellence that is respected world-wide and is privileged to have more than 30 A-rated researchers on our staff, all of whom are recognised as world leaders in their field. Our aim is to ensure that our research contributes to the public good through sharing knowledge for the benefit of society. Past students include five Nobel Laureates – Max Theiler, Alan Cormack, Sir Aaron Klug, Ralph Bunche and, most recently, J M Coetzee....

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