À propos de ce cours

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Certificat partageable
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100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
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Niveau débutant

To be successful you should have completed the previous courses in this training.

Approx. 29 heures pour terminer
Anglais

Ce que vous allez apprendre

  • Examine and navigate the tech stack and stay up-to-date on the latest tech tools used in the tech sales workforce

  • Understand the basic principles of customer relation management (CRM) tools and how to use them effectively as part of your workflow

  • Use sales intelligence tools to find prospects and optimize your workflow

  • Formulate bulletproof outreach strategies to engage with prospective customers

Compétences que vous acquerrez

Prospectingvideo prospectingSales Developmentsales engagementCustomer Relationship Management Software
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

To be successful you should have completed the previous courses in this training.

Approx. 29 heures pour terminer
Anglais

Offert par

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Salesforce

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Académie SV

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1

Semaine 1

3 heures pour terminer

Tech Tool Basics for Sales Development

3 heures pour terminer
9 vidéos (Total 36 min), 2 lectures, 4 quiz
9 vidéos
Course Introduction3 min
Instructor Introduction Video2 min
Turbocharging the SDR Workflow through Tech4 min
Integrating Tech Tools into the SDR Workflow6 min
Tools to Boost Productivity4 min
Keeping Up with the Evolving Tech Stack4 min
Becoming Savvy and Skillful with Tech Tools5 min
Review of Week 1: Tech Tool Basics for Sales Development1 min
2 lectures
Syllabus10 min
How to Schedule Emails with Boomerang for Gmail10 min
4 exercices pour s'entraîner
Practice Quiz - Turbocharging the Workflow through Tech30 min
Practice Quiz - Keeping Up with the Evolving Tech Stack30 min
Practice Quiz - Becoming Savvy and Skilful With Tech Tools30 min
Graded Quiz - Building Your Tech Stack30 min
Semaine
2

Semaine 2

15 heures pour terminer

Ground Your Workflow with Salesforce

15 heures pour terminer
6 vidéos (Total 29 min), 17 lectures, 4 quiz
6 vidéos
Using CRM Tools Like a Pro5 min
If It's Not in Salesforce, It Doesn't Exist4 min
Using Salesforce with Strategy and Creativity4 min
Transforming the Sales Experience through AI5 min
Review of Week 2: Ground Your Workflow with Salesforce2 min
17 lectures
Introduction to Trailhead15 min
Introduction to Salesforce1h 5min
Salesforce Classic vs. Lightning Experience10 min
CRM Basics for Lightning Experience40 min
Understanding the Basics of Sales Cloud40 min
Build Connections and Relationships with Salesforce30 min
Power Your Sales Process1h 15min
Visualize and Present Key Business Metrics1h 50min
Share and Collaborate with Chatter55 min
Collaborate on the Go!45 min
Improve Your Pipeline with Strategic Prospecting25 min
Sell Effectively with Design Thinking25 min
Use Design Thinking to Build Your Sales Pipeline25 min
Amp Up Your Productivity with Better Digital Habits25 min
Practical Guide: Get the Most out of Your Day3 min
Imagining the Future of Sales10 min
Close More Deals Using AI for Sales1h 25min
4 exercices pour s'entraîner
Practice Quiz - Understanding Basic Principles of Customer Relationship Management (CRM) Tools30 min
Practice Quiz - Using Salesforce Like a Pro30 min
Practice Quiz - Using Salesforce with Strategy and Creativity30 min
Graded Quiz - Transforming the Sales Experience through AI30 min
Semaine
3

Semaine 3

3 heures pour terminer

Optimize Your Workflow with Sales Intelligence Tools

3 heures pour terminer
8 vidéos (Total 40 min), 1 lecture, 5 quiz
8 vidéos
Introduction to Data Enrichment Tools4 min
Using Data Enrichment Tools Like a Pro5 min
Introduction to Call Analysis Tools3 min
Introduction to Power Dialers5 min
Introduction to LinkedIn Sales Navigator6 min
SDR Best Prospecting Practice: LinkedIn Prospect List Development5 min
Review of Week 3: Optimize Your Workflow with Sales Intelligence Tools2 min
1 lecture
Strategies for Effective Data Enrichment10 min
5 exercices pour s'entraîner
Practice Quiz - Understanding the Basic Principles of Data Enrichment Tools30 min
Practice Quiz - Using Data Enrichment Tools Like a Pro30 min
Practice Quiz - Understanding Basic Principles of Calling Tools30 min
Practice Quiz - Practicing with LinkedIn Sales Navigator30 min
Graded Quiz - Optimizing Your Workflow with Data Enrichment Tools30 min
Semaine
4

Semaine 4

2 heures pour terminer

Strategize, Interact, and Track with Sales Engagement Tools

2 heures pour terminer
3 vidéos (Total 11 min), 2 lectures, 3 quiz
3 vidéos
Using Sales Engagement Tools Like a Pro3 min
Review of Week 4: Strategize, Interact, and Track with Sales Engagement Tools2 min
2 lectures
Introduction to Outreach Management10 min
Concrete Strategies for Effective Sales Engagement10 min
3 exercices pour s'entraîner
Practice Quiz - Conducting Outreach Using Sales Engagement Tools30 min
Practice Quiz - Using Sales Engagement Tools Like a Pro30 min
Graded Quiz - Strategize, Interact, and Track with Sales Engagement Tools30 min

À propos du Nombre de Sales Development Representative Salesforce Certificat Professionnel

Sales Development Representative Salesforce

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