This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
Ce cours fait partie de la Spécialisation International Business Essentials
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Spécialisation International Business EssentialsUniversité de LondresÀ propos de ce cours
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Résultats de carrière des étudiants
30%
ont commencé une nouvelle carrière après avoir terminé ce cours
38%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
29%
a obtenu une augmentation de salaire ou une promotion
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Cours 1 sur 6 dans le
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Approx. 21 heures pour terminer
Anglais
Sous-titres : Anglais
Compétences que vous acquerrez
DelegationPersonal BrandingLeadershipManagement
Résultats de carrière des étudiants
30%
ont commencé une nouvelle carrière après avoir terminé ce cours
38%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
29%
a obtenu une augmentation de salaire ou une promotion
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Cours 1 sur 6 dans le
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Approx. 21 heures pour terminer
Anglais
Sous-titres : Anglais
Offert par
Université de Londres
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Programme du cours : ce que vous apprendrez dans ce cours
6 heures pour terminer
Creating A Positive First Impression
In week one we will look at workplace relationships and communication, including making a positive
6 heures pour terminer
16 vidéos (Total 163 min), 18 lectures, 1 quiz
16 vidéos
Creating A Positive First Impression7 min
Interview with Claire Taylor | Making A Positive First Impression16 min
Cialdini's Six Principles of Influence5 min
Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships15 min
Interview with Michael Davis | Building Effective Relationships18 min
Interview with Claire Taylor | Collaborative Relationships26 min
Gary Yukl | Building Expert Power10 min
Mendelow's Stakeholder Matrix4 min
Verbal and non-verbal communication6 min
Choosing an appropriate communication channel9 min
Key Concept: The 7Cs of Communication2 min
Case Study: Interview with Oliver James | Applications of the 7Cs of Communication9 min
Communication across cultures |Interview with Andrew Harding14 min
Global Communication | Paul Taylor10 min
Week 1 Summary3 min
18 lectures
Ted Talk | Your Body Language Shapes Who You Are10 min
A Second Chance to Make the Right Impression10 min
Mendelow's Stakeholder Matrix10 min
CMI Checklist | Stakeholder Analysis and Management10 min
CMI Checklist | Developing Trust10 min
Five Questions to Identify Key Stakeholders10 min
How To Improve Your Stakeholder Relationships10 min
Building Expert Power10 min
Albert Mehrabian10 min
Understanding Non-Verbal Communication10 min
The 7 Cs of Communication10 min
Communicating Across Cultures10 min
Communicating in the Virtual Workplace10 min
Geert Hofstede10 min
Further Reading: First Impressions10 min
Further Reading: Communication10 min
Further Reading: Relationship Building10 min
Further Reading: Making A Positive First Impression10 min
1 exercice pour s'entraîner
Week 1 Quiz32 min
4 heures pour terminer
Becoming A Role Model In The Workplace
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
4 heures pour terminer
6 vidéos (Total 57 min), 7 lectures, 1 quiz
6 vidéos
Week 2 Introduction4 min
Interview with Oliver James | Becoming A Role Model In The Workplace20 min
Managerial Role Models | Interview with Andrew Harding12 min
Managerial Role Models | Interview with Paul Taylor8 min
Aligning behaviour with organisational expectations8 min
Week 2 Summary2 min
7 lectures
The Seven Traits of a Role Model10 min
How Women (and Men) Can Find Role Models When None Are Obvious10 min
Professional Development Is Key To Advancing Your Career10 min
Managing Your Career Like A Business10 min
Ken Blanchard | Create A High-Performance, Values-Aligned Culture10 min
Stonewall | Role Models10 min
Women Rising | The Unseen Barriers10 min
5 heures pour terminer
Effective Time and Resource Management
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
5 heures pour terminer
13 vidéos (Total 151 min), 10 lectures, 1 quiz
13 vidéos
Week 3 Introduction4 min
Interview with Mary Stiasny | Efficiency15 min
Interview with Jan Cameron | Prioritisation8 min
Boddy and Buchanan5 min
Case Study: Interview with Stephen Hobbs | Key Stakeholders14 min
Interview with Mary Stiasny | Stakeholders18 min
Interview with Claire Taylor | Stakeholders15 min
Interview with Graham Chase | Stakeholders11 min
Case Study: Interview with Michael Davis | Stakeholder Management10 min
Stakeholder Management | Interview with Paul Taylor12 min
Interview with Mary Stiasny | Delegation10 min
Interview with Graham Chase | Delegation18 min
Week 3 Summary4 min
10 lectures
Remote Working | A Mixed Blessing?10 min
How To Defeat Procrastination10 min
Urgent vs Important10 min
Murphy's Ten Laws of Time Management10 min
Managing Your Time Effectively10 min
MoSCoW Prioritisation10 min
Building collaborative relationships in four directions10 min
Successful Delegation10 min
Empowerment10 min
Further Reading: Week 310 min
1 exercice pour s'entraîner
Week 3 Quiz26 min
6 heures pour terminer
Networking
Week four will explore networking where you will have the opportunity to reflect on your
6 heures pour terminer
13 vidéos (Total 143 min), 10 lectures, 1 quiz
13 vidéos
Week 4 Introduction4 min
Key Concept: Networking11 min
Case Study: Interview with Valentina Lorenzon | Key Skills in Networking9 min
Interview with Claire Taylor | Networking | Part 115 min
Interview with Claire Taylor | Networking | Part 211 min
Interview with Mary Stiasny | Networking13 min
Networking | Interview with Andrew Harding12 min
Networking and social media23 min
Key Concept: An Understanding of your Personal Brand1 min
Case Study: An Understanding of your Personal Brand9 min
Interview with Claire Taylor | Personal Brand13 min
Case Study: Interview with Valentina Lorenzon | Personal Brand10 min
Summary of Week 4 and the Course5 min
10 lectures
Networking Planning and Preparations10 min
Networking Questions10 min
CMI Checklist | Networking10 min
3 Ways to Give More and Be More Proactive At A Networking Event10 min
6 Ways to Convince Your Boss That Business Travel Is Important10 min
Susan Cain | Networking for Introverts10 min
Learn To Love Networking10 min
Further Reading: Networking10 min
How To Use Social Networking10 min
Personal Learning Networks | It's Who You Know10 min
Avis
Meilleurs avis pour PROFESSIONAL SKILLS FOR INTERNATIONAL BUSINESS
par DG18 août 2019
Very helpful for developing interpersonal and self-management skills in the context of international business. The interviews are very helpful in gaining insights from experienced personalities.
par NJ9 avr. 2020
This course is a very helpful course in increasing your skillset It teaches the professional skills in an easy manner and builds your knowledge in the line of business.
par JJ6 août 2018
The course presentation was very easy to follow and relate with the presenters. I have also learnt a lot that I have immediately started applying to my work environment
par VL3 juin 2019
Really great course! It was a nice introduction to the field of study, with a focus on the importance of communication that can be practiced in everyday workplaces.
À propos du Spécialisation International Business Essentials
This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.
If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA.
This Specialisation is endorsed by CMI.
Foire Aux Questions
Quand aurai-je accès aux vidéos de cours et aux devoirs ?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
À quoi ai-je droit si je m'abonne à cette Spécialisation ?
Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.
Quelle est la politique de remboursement ?
Si vous vous abonnez, vous bénéficiez d'une période d'essai gratuite de 7 jours, durant laquelle vous pouvez annuler votre abonnement sans pénalité. Ensuite, nous n'accordons plus de remboursements, mais vous pouvez annuler votre abonnement à tout instant. Consultez notre politique de remboursement complète.
Une aide financière est-elle possible ?
Oui, Coursera offre une Aide Financière aux étudiants qui n'ont pas les moyens d'acquitter les frais. Demandez-la en cliquant sur le lien Aide Financière sous le bouton S'inscrire situé à gauche. Vous devrez remplir un formulaire de demande et vous serez averti(e) si elle est acceptée. Vous devrez répéter cette procédure pour chaque cours de la Spécialisation, y compris pour le Projet Final. En savoir plus.
D'autres questions ? Visitez le Centre d'Aide pour les Etudiants.
