The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage leads in a real world business setting.
Ce cours fait partie de la Opérations de ventes Salesforce Certificat Professionnel
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À propos de ce cours
It is recommended that you have some background knowledge of sales and CRM, and an understanding of the basics of Salesforce platform navigation.
Ce que vous allez apprendre
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Compétences que vous acquerrez
- Lead Management
- CRM
- Sales Operations
- Salesforce Lightning
- Salesforce
It is recommended that you have some background knowledge of sales and CRM, and an understanding of the basics of Salesforce platform navigation.
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Programme de cours : ce que vous apprendrez dans ce cours
Importing Data and Working with Leads
Organizing Leads, Campaigns, and Tasks
Managing and Qualifying Leads
Enhancing Sales Productivity and Converting Leads
Avis
- 5 stars85,02 %
- 4 stars9,58 %
- 3 stars1,79 %
- 2 stars1,19 %
- 1 star2,39 %
Meilleurs avis pour LEAD MANAGEMENT IN SALESFORCE
A great intro into learning how Salesforce works for a marketing, and sales associate.
Easy to follow along with and understand especially with the guided projects and Angela.
This is a good course that teaches you how to efficient use salesforce application and also teaches you everything you need to know about the act of selling. This is a wonderful course
Need more practical illistartion on Activity and calendar sharing
À propos du Opérations de ventes Salesforce Certificat Professionnel

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