Do you work in finance or interact with finance professionals? Is it necessary to speak, write or understand English in your career? Follow the authentic characters in this course as they work through common business situations in finance and economics. Learn from your successes and failure, and think critically about your own communication options. After taking this course, you will be able to read and create efficient e-mails, reports, and impactful presentations with words and phrases commonly used in finance and economics. Communicate clearly under pressure utilizing recently learned strategies, and obtain immediate feedback about the efficiency of your business communication skills in English from other finance professionals around the world! Gain the English communication skills that you desire and that global managers expect.
Ce cours fait partie de la Spécialisation Business English
Business English: Finance and Economics
proposé par
À propos de ce cours
4.7
109 notes
Compétences que vous acquerrez
Win-Win GameBusiness CommunicationFinanceLeadershipNegotiation
Programme du cours : ce que vous apprendrez dans ce cours
Semaine
15 heures pour terminer
Budgeting
While in the budgeting process, Catherine asks managers to keep their expenses flat. Jake, however, ignores this request believing he can increase sales by spending more on promotions. How do you think Catherine handles this situation? In this week, you’ll watch Catherine and Jake talk about his budget. You’ll observe how she uses questions to help Jake think of ways to meet both of their needs. After completing this week, you’ll be able to form questions that lead to open and honest conversations and produce positive results.
6 vidéos (Total 30 min), 11 lectures, 7 quiz
6 vidéos
1.2 Shaving Off 5%2 min
1.4 Probing Questions3 min
1.10 Open Communication5 min
1.12 Forming Yes/No Questions6 min
1.14 Forming WH Questions5 min
1.19 Review: Budgeting5 min
11 lectures
1.1 Weekly Goals and Advice from Instructors10 min
1.3 Vocabulary Preview: Budgeting10 min
1.5 "How to Ask the Right Questions: A Framework for Asking"10 min
1.7 Probing Question Stems10 min
1.9 Asking the right questions? Have Intellectual Curiosity10 min
Bonus: Worksheet for Practicing How to Say Numbers10 min
Bonus: "Sensitivity to Criticism Test"10 min
1.15 "Your Company's Culture" An article with lots of WH-questions10 min
1.17 "Getting to Yes: Interest versus Positions"10 min
1.18 Budget Review Worksheet (Use with Review: Budgeting)10 min
1.22 Quizlet Vocabulary Practice: Budgeting10 min
6 exercices pour s'entraîner
1.6 Probing Questions8 min
1.8 Probing Question Stems2 min
1.11 Open Communication8 min
1.13 Forming Yes/No Questions8 min
1.16 Forming WH Questions8 min
1.21 Week 1 Test26 min
Semaine
25 heures pour terminer
Forecasting
You’ve collected the data, done the analysis, made the forecasts. Now, you must be able to clearly explain your conclusions. After completing this week, you’ll be more prepared for this difficult task. You’ll practice useful language for describing the whole story represented in your charts and graphs and use strategies for staying calm and avoiding defensiveness when challenged. With Catherine as a model in The Challenge, you’ll be off to a good start.
6 vidéos (Total 32 min), 9 lectures, 6 quiz
6 vidéos
2.4 Answering Questions Without Defensiveness4 min
2.6 Chart Communication5 min
2.11 Transition Phrases for Contrast and Additions4 min
2.13 Transition Phrases for Cause and Effect4 min
2.17 Review (Watch with Companion Worksheet)9 min
9 lectures
2.1 Weekly Goals and Advice from Instructors10 min
2.3 Vocabulary Preview: Forecasting10 min
2.7 "How to Give a Great Financial Presentation" (by telling a story)10 min
2.8 "Secrets of Reading Financial Reports"10 min
2.9 How to Organize your Story and Other Hints10 min
Bonus: "4 Magic Phrases"10 min
2.15 More Transition Phrases for Cause/Effect, Contrast and Addition10 min
2.16 Review Companion Worksheet10 min
2.21 Quizlet Vocabulary Practice: Forecasting10 min
5 exercices pour s'entraîner
2.5 Answering Questions Without Defensiveness8 min
2.10 Chart Communication/Storytelling14 min
2.12 Transition Phrases for Contrast and Additions10 min
2.14 Transition Phrases for Cause and Effect8 min
2.20 Week 2 Chapter Test24 min
Semaine
35 heures pour terminer
Purchasing
Approving a large expenditure means many hours of giving and taking, of persuading and conceding. This can be a painful process, but it doesn’t need to be. Follow a process that will take the pain away. Learn the language and the process for successfully negotiating solutions where everyone is happy. After completing this week, you’ll be able to follow a process and use the language for negotiating win-win solutions. You’ll also be able to recognize tricky ethical situations where your integrity can shine.
6 vidéos (Total 29 min), 8 lectures, 7 quiz
6 vidéos
3.2 Tooling Options1 min
3.4 Making Concessions4 min
3.8 Maintaining Integrity4 min
3.13 Persuasive Language-Logic5 min
3.16 Phrases for Concession3 min
3.19 Review8 min
8 lectures
3.1 Weekly Goals and Advice from Instructors10 min
3.3 Vocabulary Preview: Purchasing10 min
3.5 Conceed to Your Ego: A Video10 min
3.9 Five Ways to See if your Business Integrity is Showing10 min
3.11 "The 6 Types of Socratic Questions"10 min
3.15 More Phrases for Concession and Counter Arguments10 min
3.18 Review Companion Worksheet: How to Negotiate a Win Win10 min
3.23 Quizlet Vocabulary Practice: Purchasing10 min
6 exercices pour s'entraîner
3.7 Making Concessions10 min
3.10 Maintaining Integrity10 min
3.12 Socratic Questions and Business Integrity Showing6 min
3.14 Persuasive Language-Logic8 min
3.17 Phrases for Concession8 min
3.22 Week 3 Chapter Test12 min
Semaine
45 heures pour terminer
Auditing
“What documentation do you need?” “I’m sorry, but I don’t have time.” These statements are commonly heard while preparing for an audit. Do you have to have super powers to get everyone to just do what you ask? Although you may not have super powers, you definitely have the power to lead others. After completing this week, you’ll be able to recognize 5 types of power, influence positive interactions, and find words that carry the tone of your intended meaning.
6 vidéos (Total 32 min), 10 lectures, 6 quiz
6 vidéos
4.4 Types of Power4 min
4.8 How to Use Different Types of Power4 min
4.12 Speaking Tone5 min
4.17 Writing Tone7 min
4.19 Review: Auditing6 min
10 lectures
4.1 Weekly Goals and Advice From Instructors10 min
4.3 Vocabulary Preview: Auditing10 min
4.5 Auditors and Power Relationships: How Can We Get Along?10 min
4.6 William Ury: "NO Means Yes" ~ Tell that to Your Auditor!10 min
4.9 "Five Ways To Get Anyone To Do Anything"10 min
4.13 Sound of Confidence: Amy Cuddy's Power Poses10 min
4.14 Three Productive Language Choices10 min
4.16 Companion Email for "Writing Tone" Instructional Video: Delay in analytic software launch10 min
Bonus: Super Cool Comparison Tool for Analyzing How Well Your Writing Style Matches Others10 min
4.22 Quizlet Vocabulary Practice: Auditing10 min
5 exercices pour s'entraîner
4.7 Types of Power8 min
4.11 Using Different Types of Power6 min
4.15 Speaking Tone and Body Language8 min
4.18 Writing Tone6 min
4.21 Week 4 Chapter Test10 min
4.7
30 avis33%
a commencé une nouvelle carrière après avoir terminé ces cours
33%
a bénéficié d'un avantage concret dans sa carrière grâce à ce cours
Meilleurs avis
Thank you very much it helps a lot! The business phrases absolutely useful.\n\nThanks Again!
Great course, professional videos, good tests, I've completely satisfied. Thank you!
Enseignants
Andrea Mürau Haraway
International EducatorArizona State University, Global Launch
Wanda Huber
International EducatorArizona State University Global Launch
Jenny Young
International EducatorArizona State University Global Launch
Beatriz Fuentes-Anderson
International EducatorArizona State University Global Launch
À propos de Université d'État de l'Arizona
Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.
À propos de la Spécialisation Business English
This Specialization serves as an introduction to Business English, where you will learn to communicate about topics such as management, finance and marketing. You will also write proposals, executive summaries, and marketing materials. You will also learn the necessary language structures to run a meeting, achieve sales, and negotiate other business transactions. In the Capstone Project, you will apply these skills to communicate and launch a new product in English, making sure that business executives have a variety of linguistic tools with practical applications in business scenarios in a variety of functional areas.
Foire Aux Questions
Quand aurai-je accès aux vidéos de cours et aux devoirs ?
Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.
À quoi ai-je droit si je m'abonne à cette Spécialisation ?
Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.
Quelle est la politique de remboursement ?
Une aide financière est-elle possible ?
D'autres questions ? Visitez le Centre d'Aide pour les Etudiants.
Coursera propose un accès universel à la meilleure formation au monde,
en partenariat avec des universités et des organisations du plus haut niveau, pour proposer des cours en ligne.
© 2019 Coursera Inc. Tous droits réservés.
