Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees.
Ce cours fait partie de la Spécialisation Gestion des ressources humaines : RH pour les responsables du personnel
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Spécialisation Gestion des ressources humaines : RH pour les responsables du personnelUniversité du MinnesotaÀ propos de ce cours
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Compétences que vous acquerrez
Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture
Résultats de carrière des étudiants
35%
ont commencé une nouvelle carrière après avoir terminé ce cours
29%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
13%
a obtenu une augmentation de salaire ou une promotion
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Approx. 15 heures pour terminer
Anglais
Sous-titres : Arabe, Français, Portugais (européen), Chinois (simplifié), Italien, Vietnamien, Coréen, Allemand, Russe, Turc, Anglais, Espagnol
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Université du Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Programme du cours : ce que vous apprendrez dans ce cours
3 heures pour terminer
GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS
In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.
3 heures pour terminer
11 vidéos (Total 76 min)
11 vidéos
1.1.2 About Larry Bourgerie3 min
1.1.3 Linking Performance Management to Financial Outcomes (ROI)5 min
1.1.4 Culture and Performance Management - A Global Perspective3 min
1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4 min
1.2.2 Purposes and Design Elements of Effective Performance Management9 min
1.2.3 The Impact of Effective Performance Management Both Internally and Externally7 min
1.3.1 Strategic Performance Management Model7 min
1.3.2 Perils of Poorly Implemented Performance Management5 min
1.3.3 Role of Training in Performance Management Strategy6 min
1.3.4 Performance Management's Link to Strategy13 min
4 exercices pour s'entraîner
Managing Employee Performance Overview30 min
Performance Management Fundamentals30 min
Strategy and Performance Management30 min
Developing Performance Management Systems30 min
4 heures pour terminer
IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS
In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.
4 heures pour terminer
12 vidéos (Total 78 min)
12 vidéos
2.1.2 "Calculating" Performance8 min
2.1.3 The Importance of Defining Performance5 min
2.2.1 Traits, Behaviors, Results - What Is Important?7 min
2.2.2 Performance-Task Skills vs Transferable Skills4 min
2.2.3 Characteristics of Effective Performance Objectives13 min
2.2.4 Developing Performance Standards6 min
2.3.1 Are There Options When I am Measuring Performance6 min
2.3.2 Why Use the Comparative Methods Approach?5 min
2.3.3 Why Use the Absolute Methods Approach?3 min
2.3.4 Why Use the Results Methods Approach?4 min
2.3.5 Combo Method: Menu vs. Buffet5 min
3 exercices pour s'entraîner
Defining Performance30 min
Measuring Performance and Developing Objectives30 min
Measuring Results and Behavior30 min
4 heures pour terminer
TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT
In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.
4 heures pour terminer
13 vidéos (Total 99 min), 2 lectures, 4 quiz
13 vidéos
3.1.2 Steps in Conducting an Effective Review15 min
3.1.3 Components of a Review Form2 min
3.1.4 Timing and Frequency of Reviews5 min
3.1.5 Developing an Individual Development Plan4 min
3.2.1 Components of Effective Feedback13 min
3.2.2 What is Multi Rater Feedback?6 min
3.2.3 Pros and Cons of Multirater Feedback8 min
3.2.4 Costs of not Giving Feedback8 min
3.3.1 Identifying Types of General Rating Errors7 min
3.3.2 Rating Errors and Practical Impact5 min
3.3.3 Training to Minimize Manager Bias In the Rating Process4 min
3.3.4 Best Practices to Minimize Legal Exposure4 min
2 lectures
Performance Review TED Talk10 min
NY Times Article on Giving Effective Feedback10 min
4 exercices pour s'entraîner
Effective Reviews30 min
Effective Feedback30 min
Preventing Rater Bias30 min
Tools for Effective Performance Management30 min
4 heures pour terminer
CREATING A POSITIVE PERFORMANCE CULTURE
You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.
4 heures pour terminer
11 vidéos (Total 87 min)
11 vidéos
4.1.2 What is Culture?6 min
4.1.3 Fundamentals of Civility -The 3 R's6 min
4.2.1 What is a Culture of Incivility?7 min
4.2.2 Impact of Culture Incivility (Individuals & Teams)8 min
4.2.3 Hard and Soft Costs of Incivility on Organizations7 min
4.2.4 Culture's Impact on Performance Management6 min
4.3.1 Building on Your Values and Strengths8 min
4.3.2 Creating and Reinforcing Performance Norms and Values9 min
4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11 min
4.3.4."Walk the Talk": Model the Behavior Where You Are11 min
4 exercices pour s'entraîner
Role of Culture in the Organization30 min
The High Cost of Incivility30 min
Creating and Maintaining a Performance Management Culture30 min
Creating a Positive Performance Culture30 min
Avis
Meilleurs avis pour MANAGING EMPLOYEE PERFORMANCE
par CT14 mars 2017
Overall, good information that is very helpful for making the transition into the HR field. I wish the lecturer didn't trip over his own words all the time - it made it hard to listen to the video's.
par BO30 juin 2018
Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!
par NN2 août 2020
This course was very well structured with lots of information. The curriculum was very short and clear. My hearty thanks to the instructor who sho designed the course with high content clarity.
par IN17 août 2018
Excellent course. Very engaging author and teacher. Amazing coursework - Specifically regarding the Management by Objectives approach. Very intuitive design, and great value for money.
À propos du Spécialisation Gestion des ressources humaines : RH pour les responsables du personnel
Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge?
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