À propos de ce cours
4.7
17 notes
3 avis

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Niveau débutant

Approx. 14 heures pour terminer

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Sous-titres : Anglais

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.

Niveau débutant

Approx. 14 heures pour terminer

Recommandé : 6 hours/week...

Anglais

Sous-titres : Anglais

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1
4 heures pour terminer

What is the Future of Work?

This week we will explain the scope, focus and assessment of the course, and introduce you to your instructor and the industry experts who have contributed to the content. The trajectory of technological disruption in the workplace will also be discussed, as well as explaining what impact these changes may have on your own professional context. We will explore some practical frameworks to help you analyse and forecast possible work futures, and discuss the importance of embracing the challenges they present. ...
21 vidéos (Total 121 min), 10 lectures, 2 quiz
21 vidéos
Key Concept 1.2.1 - What Does the Future Hold?7 min
Key Concept 1.2.2 - Imagining Futures8 min
AMP CASE STUDY Goals 360 Part 1: Becoming More Competitive through a Focus on Customer Experience7 min
The Future of Work - via Amplify9 min
Can we Predict the Future of Business? Professor Nick Wailes3 min
The Pace of Change and Perception of Disruption. Dr. Norman Lewis - via Amplify6 min
The Role of Ethics in a Digital Society - via Amplify3 min
The Ethics of Big Data. Professor Nick Wailes5 min
The Changing Context of Organisations. Dr. Andy Polaine6 min
Key Concept 1.3.1 - How is Work Being Disrupted?9 min
Key Concept 1.3.2 - The Impacts of Disruption upon Businesses and Employees5 min
AMP CASE STUDY Goals 360 Part 2: Using AI to Redesign Customers’ Connections to their Financial Future7 min
Advice for Employees. Professor Nick Wailes3 min
Advice for Employers. Professor Nick Wailes4 min
What Startups and Corporations can Learn from Each Other - via Amplify5 min
Investing in Customer Relations - via Amplify2 min
The Importance of Customer Experience in the New Economy. Professor Nick Wailes2 min
The Power and Potential of Crowd Sourcing and Co-Creation. Dr. Norman Lewis - via Amplify10 min
Rethinking Investment in the Future of Work. Dr. Norman Lewis - via Amplify4 min
Design the Future Business that will Destroy Your Current One. Professor Nick Wailes3 min
10 lectures
Course Overview10 min
Could a Robot do Your Job?10 min
Meet Your Academic Instructor10 min
Meet our Industry Collaborator - AMP10 min
Meet the Industry Expert Contributors15 min
Join the Designing the Future of Work Conversation!10 min
About the Assignments in the Course10 min
Special Thanks and Acknowledgements10 min
Understanding the Future - Useful Resources10 min
Work in the Age of Disruption - Useful Resources10 min
2 exercices pour s'entraîner
Lesson 1.2 Assessable Quiz5 min
Lesson 1.3 Assessable Quiz5 min
Semaine
2
1 heure pour terminer

The Importance of Being Human in a World of Automation

This week's content discusses what unique qualities make us human, and how these will become increasingly important in the workplace of the future where automation and artificial intelligence may begin to take over more routine tasks. Strategies for understanding how to develop effective human-machine relationships based upon types of tasks in your job are explored. ...
10 vidéos (Total 67 min), 1 lecture, 1 quiz
10 vidéos
Key Concept 2.1.2 - Human-Machine Relationships7 min
AMP CASE STUDY Goals 360 Part 3: The Importance of the Human Connection in an Automated Service4 min
Will Robots or AI Threaten Jobs? Professor Nick Wailes3 min
What Can Humans do Better than Machines? - via Amplify5 min
Being Human in a World of Big Data, AI, and Automation. Dr. Norman Lewis - via Amplify8 min
Learning from Failure and Developing Perseverance - via Amplify6 min
The Importance of a Rewarding Career - via Amplify12 min
Skills For the Future Workplace - via Amplify6 min
Education in the Future Workplace - via Amplify6 min
1 lecture
How Will Humans and Machines will Work Together? - Useful Resources10 min
1 exercice pour s'entraîner
Lesson 2.1 Assessable Quiz5 min
Semaine
3
6 heures pour terminer

Designing the Future of Work

This week's content explores the principles of design thinking, and explains how you can use this technique to better understand the challenges your work faces due to technological disruption, how to better predict where the future will take you, and how to devise a strategy to ensure that you are in control of your own work future. ...
13 vidéos (Total 98 min), 3 lectures, 3 quiz
13 vidéos
Key Concept 3.1.2 - The Importance of a Human-Centred Approach4 min
Evolving Business Practices through Design Thinking - via Amplify6 min
The Criticality of Design in Shaping the Future of Business. Professor Nick Wailes6 min
The Process of Service Design. Dr. Andy Polaine4 min
Key Concept 3.2.1 - Integrating Design into Work Practices7 min
Key Concept 3.2.2 - Designing Your Own Work Future10 min
AMP CASE STUDY Goals 360 Part 4: Designing the Goals 360 Service13 min
CASE STUDY: Redesigning The Bower for the Future. Dr. Andy Polaine20 min
Using Design to Meet Challenges in Business. Dr. Andy Polaine5 min
Advice for Designers Working within Businesses. Sean Brennan2 min
Designing for the Future: Advice for Employers. Dr. Andy Polaine2 min
Designing for the Future: Advice for Employees. Dr. Andy Polaine2 min
3 lectures
Design Thinking - Useful Resources10 min
Designing the Future of Your Work - Useful Resources10 min
Learner Demographic Survey10 min
2 exercices pour s'entraîner
Lesson 3.1 Assessable Quiz5 min
Lesson 3.2 Assessable Quiz5 min
Semaine
4
22 minutes pour terminer

Industry and Academic Expert Video Profiles

Watch video profiles of the industry and academic experts who have contributed their insights and wisdom to this course. Get to know who they are, where they work, and what they do....
11 vidéos (Total 22 min)
11 vidéos
Megan Dalla-Camina, Co-Founder/CEO, Lead Like a Woman29s
Susan David Ph.D, CEO, Evidence Based Psychology47s
Dr Norman Lewis, Director Innovation, PwC UK1 min
Heather McGowan, Author & Advisor, Work to Learn2 min
Ramez Naam, Exponential Technologies, Machine Learning, Artificial Intelligence, Singularity University1 min
Dr Andy Polaine, APAC Regional Design Director, Fjord Evolution APAC Lead. Fjord1 min
Michael Schrage, Researcher Fellow, Innovation Thought Leader, MIT Sloan School's Centre for Digital Business1 min
Chris Shipley, Curator, MIT Solve3 min
Sue Suckling, New Zealand Qualifications Authority, Chair of Callaghan Innovation, Chair of the New Zealand Qualifications Authority1 min
Professor Nick Wailes, Director, AGSM, and Deputy Dean, UNSW Business School. UNSW Sydney4 min

Enseignant

Avatar

Associate Professor Simon McIntyre

Associate Dean Education
UNSW Sydney | Art & Design

À propos de UNSW Sydney (The University of New South Wales)

UNSW Sydney, based in Sydney Australia, was established in 1949 and is one of Australia’s leading research and teaching universities with more than 50,000 students from over 120 countries. UNSW Sydney aspires to provide students with an outstanding educational experience, which both reflects our strong traditions of excellence, innovation and social justice, and builds on our strengths in scientific, technological and professional disciplines....

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous achetez un Certificat, vous bénéficiez d'un accès à tout le contenu du cours, y compris les devoirs notés. Lorsque vous avez terminé et réussi le cours, votre Certificat électronique est ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

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