À propos de ce cours
4.3
859 ratings
147 reviews
The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...
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Cours 6 sur 10 dans la

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Cours en ligne à 100 %

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Calendar

Dates limites flexibles

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Clock

Recommandé : 4-8 hours of videos, readings, and quizzes

Approx. 6 heures pour terminer
Comment Dots

English

Sous-titres : English, Vietnamese, Spanish

Ce que vous allez apprendre

  • Check
    Assess your personal style and how it affects the negotiation process
  • Check
    Describe the personal and behavioral characteristics of an effective negotiator
  • Check
    Identify common negotiation styles
  • Check
    Understand how negotiation differs from selling

Compétences que vous acquerrez

Win-Win GameNegotiationPlanningPrincipled Negotiation
Stacks

Cours 6 sur 10 dans la

Globe

Cours en ligne à 100 %

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Calendar

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Clock

Recommandé : 4-8 hours of videos, readings, and quizzes

Approx. 6 heures pour terminer
Comment Dots

English

Sous-titres : English, Vietnamese, Spanish

Programme du cours : ce que vous apprendrez dans ce cours

1

Section
Clock
1 heure pour terminer

What is Negotiation?

...
Reading
2 vidéos (Total 24 min), 4 lectures, 1 quiz
Video2 vidéos
1.2 What is Negotiation?18 min
Reading4 lectures
About this Course10 min
Please Take this Survey10 min
Resources10 min
Module 1 Lecture Slides10 min
Quiz1 exercice pour s'entraîner
Review18 min

2

Section
Clock
1 heure pour terminer

Influencing Factors and Considerations

...
Reading
3 vidéos (Total 36 min), 1 lecture, 1 quiz
Video3 vidéos
2.2 Negotiation Strategy11 min
2.3 Value, Fairness, and Successful Outcomes12 min
Reading1 lecture
Module 2 Lecture Slides10 min
Quiz1 exercice pour s'entraîner
Review16 min

3

Section
Clock
3 heures pour terminer

You and Your Counterparts as Negotiators

...
Reading
3 vidéos (Total 29 min), 1 lecture, 2 quiz
Video3 vidéos
3.2 Behaviors that Make a Difference8 min
3.3 Behavior Traits of Successful Negotiators13 min
Reading1 lecture
Module 3 Lecture Slides10 min
Quiz1 exercice pour s'entraîner
Review16 min

4

Section
Clock
2 heures pour terminer

Preparation, Planning and Implementation

...
Reading
6 vidéos (Total 45 min), 3 lectures, 1 quiz
Video6 vidéos
4.2 Framework Agreement5 min
4.3 Best Alternative to a Negotiated Agreement5 min
4.4 Developing Options for Negotiation4 min
4.5 Best Practices of Negotiation8 min
Guest Speaker: Best Practices in Negotiation in Business11 min
Reading3 lectures
Module 4 Lecture Slides10 min
Course Wrap-Up10 min
End of Course Survey10 min
Quiz1 exercice pour s'entraîner
Review16 min
4.3
Direction Signs

12%

a commencé une nouvelle carrière après avoir terminé ces cours
Briefcase

83%

a bénéficié d'un avantage concret dans sa carrière grâce à ce cours
Money

23%

a obtenu une augmentation de salaire ou une promotion

Meilleurs avis

par EENov 29th 2017

Considering and placing value on my counterpart's interest as a way to obtaining an overall positive outcome in negotiations made sense to me as a Christian. Applying this principle

par AGJan 30th 2018

I am new to Coursera and this is my first course. I found it very helpful in the current area of work. The detailing is good and the concepts are practicable.

Enseignant

Sue Robins, M.S. Ed.

Instructor, University of California, Irvine Extension
University of California, Irvine Extension

À propos de University of California, Irvine

Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways....

À propos de la Spécialisation Career Success

This series of courses will help you build, develop and hone the essential skills needed to improve your employability and advancement in today’s dynamic workforce. The courses in this Specialization may be taken in any order. Each course can also be taken independently. The Specialization concludes with a Capstone project that will give you the opportunity to integrate and apply the skills you have gained throughout the courses to your individual and organizational needs....
Career Success

Foire Aux Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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