À propos de ce Spécialisation

16,000 consultations récentes

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.

You will learn the negotiation fundamental skills and tools thanks to the first Course.

With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment.

With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution.

At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.

Résultats de carrière des étudiants
80 %
ont commencé une nouvelle carrière après avoir terminé ce spécialisation.
25 %
ont obtenu une augmentation de salaire ou une promotion.
Certificat partageable
Obtenez un Certificat lorsque vous terminez
Cours en ligne à 100 %
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Planning flexible
Définissez et respectez des dates limites flexibles.
Niveau débutant
Approx. 5 mois pour terminer
2 heures/semaine recommandées
Anglais
Sous-titres : Anglais, Espagnol, Arabe, Allemand
Résultats de carrière des étudiants
80 %
ont commencé une nouvelle carrière après avoir terminé ce spécialisation.
25 %
ont obtenu une augmentation de salaire ou une promotion.
Certificat partageable
Obtenez un Certificat lorsque vous terminez
Cours en ligne à 100 %
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Planning flexible
Définissez et respectez des dates limites flexibles.
Niveau débutant
Approx. 5 mois pour terminer
2 heures/semaine recommandées
Anglais
Sous-titres : Anglais, Espagnol, Arabe, Allemand

Cette Spécialisation compte 4 cours

Cours1

Cours 1

Negotiation Fundamentals

4.7
étoiles
542 évaluations
156 avis
Cours2

Cours 2

International and Cross-Cultural Negotiation

4.7
étoiles
218 évaluations
56 avis
Cours3

Cours 3

Mediation and Conflict Resolution

4.7
étoiles
145 évaluations
31 avis
Cours4

Cours 4

Negotiation, Mediation, and Conflict Resolution - Capstone Project

4.8
étoiles
49 évaluations
13 avis

Offert par

Logo Ecole de commerce ESSEC

Ecole de commerce ESSEC

Foire Aux Questions

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.

  • This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

  • Time to completion can vary based on your schedule, but most learners are able to complete the Specialization in about 4-6 months.

  • No previous knowledge or experience in negotiation and mediation is required. This Specialization is designed for anyone interested in mastering strategies, acquiring tools, and getting professionals' golden rules for negotiations & mediations.

  • We recommend taking the courses in the order presented, as each subsequent course will build on material from previous courses.

  • Coursera courses and certificates don't carry university credit.

  • You will be able to analyze situation negotiations and to run a negotiation in international environment . You will know how to settle a conflict as a mediator.

D'autres questions ? Visitez le Centre d'Aide pour les Etudiants.