Become a Successful Negotiator & Conflict Manager. Master strategies, acquire tools, and get professionals' golden rules for negotiations & mediations
This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.
You will learn the negotiation fundamental skills and tools thanks to the first Course.
With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment.
With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution.
At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.
Learners will be invited to sharpen their analytical skills thanks to concrete case studies.
They will also get the opportunity to practice their know-how through real, on-line, negotiations with their peers.
At the end of the Specialization, the Capstone project will help learners put everything together: how to analyze situation negotiations, how to run a business negotiation in a tense environment - and, if need be, how to settle such a conflict as a mediator.
Aucune connaissance prérequise.
Aucune connaissance prérequise.
For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.
What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Can I just enroll in a single course?
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.
Can I take the course for free?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.
Is this course really 100% online? Do I need to attend any classes in person?
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
How long does it take to complete the Specialization?
Time to completion can vary based on your schedule, but most learners are able to complete the Specialization in about 4-6 months.
What background knowledge is necessary?
No previous knowledge or experience in negotiation and mediation is required. This Specialization is designed for anyone interested in mastering strategies, acquiring tools, and getting professionals' golden rules for negotiations & mediations.
Do I need to take the courses in a specific order?
We recommend taking the courses in the order presented, as each subsequent course will build on material from previous courses.
Will I earn university credit for completing the Specialization?
Coursera courses and certificates don't carry university credit.
What will I be able to do upon completing the Specialization?
You will be able to analyze situation negotiations and to run a negotiation in international environment . You will know how to settle a conflict as a mediator.
D'autres questions ? Visitez le Centre d'Aide pour les Etudiants.