About this course: In this course you will learn and practice several techniques for user interface evaluation. First we start with techniques that can be applied alone or in a design team, including action analysis, walkthroughs, and heuristic evaluation. Then we move on to user testing, including learning from a series of usability tests carried out in a real usability lab, and techniques to carry out your own tests even without a lab. Finally, we wrap up the discussion of evaluation--and of UI Design in the specialization as a whole--by looking at the question of how to set and measure usability goals, and in turn, when a design is usable enough to release it.
Created by: University of Minnesota
Taught by: Loren Terveen, Professor
Computer Science and Engineering
Taught by: Haiyi Zhu, Assistant Professor
Computer Science and Engineering
Taught by: Lana Yarosh, Assistant Professor
Computer Science and Engineering
Taught by: Dr. Brent Hecht, Assistant Professor
Computer Science and Engineering
Taught by: Joseph A Konstan, Distinguished McKnight Professor and Distinguished University Teaching Professor
Computer Science and Engineering
| Basic Info | Course 4 of 5 in the User Interface Design Specialization |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
Preface
We situate evaluation in the larger UI design process and provide an introduction to the course's content.
2 videos
- Video: Introduction to Evaluating User Interfaces and Evaluation in the UI Design Process
- Video: Evaluating User Interfaces: An Introduction
Evaluation without Users (Part 1)
We cover industry-standard techniques for evaluating interfaces without users, a lower-cost approach that precedes higher-cost "with user" strategies (Part 1 of 2).
5 videos, 1 reading
- Video: Evaluation without Users: Introduction
- Video: Action Analysis: GOMS and Informal Action Analysis
- Video: Case Example: Action Analysis
- Video: Assignment Video: Action Analysis Assignment
- Reading: Informal Action Analysis Assignment
- Video: Cognitive Walkthroughs
Graded: Informal Action Analysis
WEEK 2
Evaluation without Users (Part 2)
We continue our overview of evaluation techniques that do not involve users (Part 2 of 2).
7 videos
- Video: Assignment Video: Cognitive Walkthrough Assignment
- Video: Introduction to Heuristic Evaluation
- Video: Nielsen's Heuristics (Part 1)
- Video: Nielsen's Heuristics (Part 2)
- Video: Nielsen's Heuristics (Part 3)
- Video: Assignment Video: Heuristic Evaluation
- Video: Wrap-up Lecture: Evaluation without Users
Graded: Cognitive Walkthrough
Graded: Heuristic Evaluation Assignment
Graded: Evaluation without Users Quiz
WEEK 3
Evaluation with Users (Part 1)
We dive into the most important - and most costly - family of evaluation techniques: those that involve testing your user interface with real users (Part 1 of 3)
7 videos
- Video: Introduction to User Testing
- Video: User Testing Goals: Formative and Summative Evaluation
- Video: Usability Lab Tour
- Video: Usability Lab Example 1 - User 1
- Video: Usability Lab Example 1 - User 2
- Video: Usability Lab Example 2 - User 1
- Video: Usability Lab Example 2 - User 2
WEEK 4
Evaluation with Users (Part 2)
We continue our discussion of with-user evaluation techniques (Part 2 of 3)
4 videos
- Video: Ethics in User Evaluation
- Video: Drafting a User Test Plan
- Video: Field Study Case Example: ShareTable Deployment
- Video: Assignment Video: User Test Plan
Graded: User Test Plan
Evaluation with Users (Part 3)
We continue our discussion of with-user evaluation techniques (Part 2 of 3)
8 videos
- Video: Eye-Tracking: Introduction and First Demonstration
- Video: Eye-Tracking: Second Demonstration
- Video: Eye-Tracking: Review
- Video: Eye-Tracking: Discussion and Conclusion
- Video: Field Studies, Alpha Releases, and A/B Tests
- Video: Controlled Field Experiments
- Video: Industry Practice: Massive A/B Testing (Interview with Ronny Kohavi)
- Video: Log Analysis in Evaluation
Wrap-Up
We revisit our overview of UI evaluation.
2 videos
- Video: Usability Goals and Measures
- Video: Evaluating User Interfaces: Course Recap
Graded: Evaluation with Users Quiz
FAQs
How It Works
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Help from Your Peers
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Certificates
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
Creators
University of Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Pricing
| Purchase Course | Audit | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Available | Not available |
| Receive a final grade | Available | Not available |
| Earn a shareable Course Certificate | Available | Not available |
Ratings and Reviews
Excellent Course
This course provided me with information that I could immediately put to use in my company!!
I can can tell a lot of work and time was put into this course. It was very insightful! Thank you.
Coursera provides universal access to the world’s best education, partnering with top universities and organizations to offer courses online.
© 2017 Coursera Inc. All rights reserved.
Hard work but totally worth it