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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

May 7, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JP

Apr 26, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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9626 - 9650 of 10,000 Reviews for Technical Support Fundamentals

By Emmanuel M N

Oct 7, 2020

this is an awesome course that I can recommend to anyone who wish to become IT Support

By Makeba M

Sep 24, 2020

I wish there were more assignments in the qwikLabs. The technical support was awesome.

By Richard C

Sep 23, 2020

Excellent course for beginners or those hoping to 'brush up' on their IT fundamentals.

By DeMarco L

Sep 9, 2020

This way the BEST intro to a course I've ever done. Can't wait to see what's in store.

By Ed S

Aug 18, 2020

awesome place to absorb tons of technical knowledge in a world being dominated by tech

By April R

Aug 17, 2020

Good start to building a foundation for one's IT career. You get what you put into it.

By Adan S

Aug 14, 2020

A great course for IT knowledge and technical support (basic), but a lot of knowledge.

By Juan P G L

Aug 13, 2020

Excelente herramienta y excelente contenido para aprender y reforzar tus conocimientos

By YASHRAJ J

Jul 29, 2020

Very good course, got a lot of learning, keep providing such stuffs and help us groom.

By amjad h

Jul 15, 2020

I am very happy the service , I was provided. specially , the technical qwiklabs team.

By Aravinth A

Jul 10, 2020

i felt that the course really helps me to get into the real face of IT world out there

By SONALI D

Jun 27, 2020

Thank you coursera and technical support fundamentals by google it was a nice course.

By Joel I

Jun 27, 2020

It's a perfect certification start that will launch me into the IT industry job market

By GOPIREDDY S R

Jun 25, 2020

Good explanation and i feeling happy to learn this course. It is very helpful for me.

By GABRIEL O S

Jun 20, 2020

Curso extremamente bom. Com lições práticas e teóricas e vídeos que prendem a atenção.

By LYDIA M N

Jun 14, 2020

Great course for learning about hardware and software along with various applications.

By Kyrillos D

Jun 12, 2020

Very great and helpful course. It was so informative and so exciting.

Thank you so much

By Jose A R C

Jun 10, 2020

Es un buena manera para conocer los fundamentos y campos disponibles en el mundo de IT

By saint a b n

Jun 6, 2020

i really liked to learn all this knowledge i know it's gonna help me even in the life.

By Justin W

Jun 6, 2020

Great Starting point to make a career decision on or not. Ill be adding more knowledge

By Adrian S

May 25, 2020

Very good course, flawlessly assembled, easy to understand, and perfect for beginners.

By Robert L H J

May 5, 2020

I really enjoyed this course and feel like to will be helpful having this certificate!

By Graydon C

Apr 29, 2020

I thought this was an excellent program. I am not new to IT but enjoyed the refresher.

By Mark R

Apr 27, 2020

This course was highly informative and necessary when needing IT support fundamentals.

By Richard S

Apr 7, 2020

Great content WITH SOME AMAZING LABS! I really felt like I was learning something new.