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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

16,492 notes
3,804 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.


Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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101 - 125 sur 3,797 Examens pour Technical Support Fundamentals


Dec 30, 2018

I think this course is a must to understand how IT world works. Awesome course and very good instructors and peers to learn with

par Francis E

Dec 28, 2018

the instructors are really good. the course gives more than the fundamental knowledge of IT. A whole lot to learn and practical oriented

par D P N

Dec 30, 2018

One of the best course ever...

par Shiar O

Jan 12, 2019

this course was very helpful and i don't need a technical support for my self

the most interesting thing you learned in this course was the last part

how to make the interview and what you have to do in it

par Jihad N

Jan 11, 2019

The best course about IT ever. The course is really great and cover very essential materials for an IT role.

par Pablo N M

Jan 11, 2019

Muy bueno, recomendado.

par Carolin C

Jan 12, 2019

I enjoyed it!


Jan 11, 2019

I got a very good in-depth knowledge of the course.

par Elizabeth A M

Jan 14, 2019

Great coverage of IT Fundamentals. Made binary and ASCII make sense.

par Sean M

Jan 14, 2019

Put together well!

par Raj C

Jan 15, 2019

This is a great course for someone getting started in the field of IT Support. All the modules within the course deepened my understanding of various concepts and offered advice for further exploration.

par Mustapha B

Jan 13, 2019

It was a great learning experience completing the Google Technical Support Fundamentals course one.

par Martin W

Dec 31, 2018

Great course!

par Clarence S

Dec 20, 2018

Great Course!!!

par Carl J

Dec 31, 2018

I learned a lot and I feel comfortable that i'm going to do good in the field because of this course.

par Kenton R

Jan 01, 2019

Excellent content and outline

par Deleted A

Jan 15, 2019


par Diego J S C

Jan 03, 2019


par Timothy M

Jan 03, 2019

I enjoyed this first course of Technical Support Fundamentals. The online labs took a few tries to get going but overall not too bad. I am looking forward to learning more as the lessons progress.

par Lori L B

Jan 04, 2019

The collective teaching process could not have been better. I was so intimidated at first, but the tools used allowed me to get involved and do my best. So far. I really look forward to the next course. Thanks.

par Ehtsham R

Jan 04, 2019

Learned alot from this course. Thank you Google Team.

par Shahbaz A S

Jan 05, 2019

Ideal stepping stone to IT

par Omachoko S O

Jan 04, 2019

Great course filled with content precise and direct, Great Job Google team.

par Sammy A

Jan 04, 2019

great !

par Sumiya M

Jan 04, 2019

I am a Bachelor in Computer Applications and this course really helped me to refresh my previous knowledge about computers and its applications.