CR
Jul 18, 2020
This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
ST
Mar 24, 2022
Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.
By Joel A (
•Apr 20, 2020
This course was superb! Highly recommended, especially for beginners in IT Support Specialist roles.
By Hassan A
•Apr 20, 2020
A very well crafted course to create a good foundation for the upcoming courses in this certificate.
By Paul I
•Apr 4, 2020
This is a helpful course and important for anyone who hope to become an IT support Service provider.
By Russell A A
•Mar 22, 2020
Very fun and informative, I enjoyed it thoroughly. It moves at a good pace and I took copious notes!
By Leonardo Y
•Mar 13, 2020
!Excelent course!
It was an excellent course with instructors who have very good communication skills
By Byron H D
•Feb 27, 2020
This is a good introduction to tech support. It's really well produced and the labs are interesting.
By kipa
•Nov 21, 2019
its was awesome course and i like how it is been presented and the lecture was also very resourceful
By Douglas B
•Oct 5, 2019
I've really enjoyed this program and it has really helped me believe that I can have a career in IT.
By A. A M
•Sep 20, 2019
The course was great and it opened my eyes more. I am recommending it to all prospective IT students
By Juan C B M
•Sep 10, 2019
It is an interesting course, I enjoyed every lesson and I will continue to learning new things here.
By Flora T
•Apr 27, 2019
it was a great skill that i have learnt and will recommendent to anyone who want to have start in IT
By Cesar T
•Aug 29, 2018
Easy introduction to those who do not have any prior experience, or to reinforce previous knowledge.
By Nilesh P
•May 7, 2018
Wonderful experience with this course. Overall Really like Documentation part. Trainer are very good
By Екатерина Ч
•Apr 27, 2018
If you do not know absolutely nothing in this area, it will be interesting. Otherwise, it's too easy
By sandeep b
•Mar 15, 2018
This course really covered all fundamentals of hardware, software,os,troubleshooting and networking.
By Daren S
•Mar 3, 2018
Great introduction into the basics of how technology works and how it is applied to our daily lives.
By Lorfarhtee L
•Mar 3, 2018
Good introductory course that covers a lot of details that I did not know before taking this course.
By Keith M
•Feb 1, 2018
Excellent Introduction to the fundamentals, A few quirks with the remote sessions but well worth it.
By Rocky H I
•Aug 15, 2023
Great Course and really emphasizes on the core fundamentals of Information technology. Recommended!
By Mark-Allen D (
•Jun 8, 2023
This gives you a better look into what part of what you as a person wants to learn in the IT field.
By Sunera S G
•Mar 22, 2023
Excellent. Awesome explanations, guides, and questionnaires. I loved the VM tests a lot. Thank you.
By KIOLO D A
•Mar 4, 2023
thank you coursera for letting us to know ang gain for information about computer.. thanks a lot!!!
By LATTRAG N
•Jan 22, 2023
The course was very helpful. It helped me understand many things that I was ignorant of. Thank you.
By Paul J
•Jan 9, 2023
A wonderful experience all the way. The instructors are well knowledgeable in the course and field.
By Tera D
•Oct 29, 2022
This course was very informative. I feel more comfortable withthe skills I learned in this course.