Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement.
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Leading Healthcare Quality and Safety
Université George WashingtonÀ propos de ce cours
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Programme de cours : ce que vous apprendrez dans ce cours
Establishing a Framework for Quality & Safety
Safety as a First Principle of Quality
Measures & Measurement
Quality and Safety Improvement Science
Avis
- 5 stars78,37 %
- 4 stars18,91 %
- 3 stars1,89 %
- 2 stars0,54 %
- 1 star0,27 %
Meilleurs avis pour LEADING HEALTHCARE QUALITY AND SAFETY
The course covers key points in Healthcare Quality Improvement and has been a great resource in broadening my knowledge and understanding of safety in healthcare.
Loved this course. Helped me understand the quality issues related to healthcare, various quality & bench marking options and how to lead a quality of care improvement initiative.
Excellent course, Full Rich of information and Guidance on Improving healthcare quality, I am beginner in this field, Learnt a lot, Thanks Coursera and Speakers Gregory Pawlson &Jean Johnson
This course is really useful to give an overview of quality improvement specifically in health care. The 2 tutors are so passionate in providing both knowledge and inspiring students. Thank you!
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