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Avis et commentaires pour d'étudiants pour Trousse de secours psychologique par Université Johns-Hopkins

11,484 évaluations
2,924 avis

À propos du cours

Learn to provide psychological first aid to people in an emergency by employing the RAPID model: Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition. Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience. Participants will increase their abilities to: - Discuss key concepts related to PFA - Listen reflectively - Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from more severe, potentially incapacitating, crisis reactions - Prioritize (triage) psychological/ behavioral crisis reactions - Mitigate acute distress and dysfunction, as appropriate - Recognize when to facilitate access to further mental health support - Practice self-care Developed in collaboration with Johns Hopkins Open Education Lab....

Meilleurs avis


May 23, 2020

I am very happy and satisfied with the course program. In fact, I am excited to apply what I have learned and also looking forward to enroll in another course. Thank you for this learning opportunity!


Dec 20, 2019

Great structure and interactive format. Clear expectations and excellent materials. Subject was explained in an effective manner that was easily understood and applied. Very useful for any profession!

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26 - 50 sur 2,910 Avis pour Trousse de secours psychologique

par Aditya S

May 26, 2020

Awesome course!

The modules per week are designed really well and are very easy to understand.

The thing I liked the most about this course was the 2 ways (the correct and the incorrect way) situations can be tackled with.

Overall the mentor was awesome and explained everything the best way possible!🔥

par Brenda S

Apr 14, 2020

Well done. George is a natural story teller. He helped make the lessons personal and relatable. The examples were well acted. I believe this lesson will help me with situations I may likely part of in the near future.

par AlexTarriba V

Mar 26, 2019

I enjoyed the course! Specially the videos. It made it much easier to understand how a conversation can go and how to handle it.

par Maxine M N

Oct 27, 2016

This was a good course filled with great information and various techniques I think are useful in everyday life as well as in disasters. I do feel like the concepts could have been explained better and I would have liked more elaboration on certain things that are in the assessments. I struggled quite a bit in the assessments, especially with questions regarding the simulations with Gina. I felt like I had a good understanding of what was being taught until did my assessments and received a low grade. I personally would prefer if things were slightly more spelled out for us so that there is less to intuit. I also prefer reading the transcripts along with watching the videos as I learn better that way, but I don't feel like the transcripts for this course were written well or had good grammatical structure. I often had to go over things many times, or refer again to the video, to understand certain points. For example, I feel that in transcripts it's unnecessary to always directly quote each and every word being said by the speaker like the following, "...and, and, you know, this is, this is something very important..." but rather typing "...and you know, this is something very important..." would make as much sense and be easier to read and digest.

par Pui M C

Apr 12, 2020

The references to videos for the mistakes I made during the quiz were totally wrong. I understand they are beta-tested, but they misled, that's the point. And the guidance in getting the right responses to the quizzes is absent. I wonder if which is the bigger problem - the interface of the course, or that some quiz items are just unclear and ambiguous?


Aug 21, 2020

This course really helps understanding a lot of topics related to psychology, and mostly, know how to act and help other people that are in distress following a disaster or emergency. Professor George Everly knows how to make a class really interesting. The course is very well done: the materials, the classes and even the way everything is structured. Thanks for everything learned!

par Anna H

Apr 13, 2020

Very well-prepared, easy to understand course on psychological first aid. With the set of skills gained in this course, you will not only be able to adequately help someone in times of disaster as a psychological first aider but also in day-to-day interactions, whether at work or in school.

Think of applying bandages to psychological injuries, effectively.

par Grace C

Jun 05, 2020

This course was wonderful, enjoyable, and helpful in my learning and development of skills. The load of work per week was reasonable, and the material engaging and applicable. Thank you, Dr. Everly!

par Hannah G

May 07, 2020

Very informative with a platform that made learning easy and enjoyable. I would definitely suggest this course if this subject interests you. Can also be completed within 2 days of constant work.

par Conor M

Jun 11, 2019

Fantastic course! It really provided the foundation to understanding PFA and it's application in helping people who are in disequilibrium following a stressful/traumatic event.

par Aeryll K C

May 26, 2020

Absolutely educational and fulfilling!

par Helene B - R

Jun 04, 2020

Very, very good course. The teacher did a marvelous job with this course, the understanding behind it, and the wrong and right way to address a situation with excellent examples of how saying certain things can have a bad outcome. Only thing I think would have made it better, or more interesting would be more student-to-student assignments, and some peer discussion with personal examples. But I am really glad I took this.

par Elliott J

Apr 07, 2020

Pros: Great content taught by a well-educated professor. Demonstration videos were done well. Good for active learners to introduce them to topics they can research further.

Cons: The visuals could use work. The majority of the vital information is presented as a slideshow with uniform text. I also found some of the quiz questions a little verbose and/or unclear.

par Katelynn C

May 07, 2020

A lot of the lectures felt repetitive; the ability to skip half of the lecture material and still receive a perfect score on the assessments is concerning, because I would prefer that time spent learning NOT be spent listening to constant repeated information.

par Alvin K

Apr 18, 2020

The course was ok. It was a bit esoteric rather than providing practical based information and this was reflected in the evaluation techniques of the quizzes.

par norah m s

Apr 29, 2020

I found the instructor very condescending. The quiz questions were sometimes odd.

par Emily W

Apr 14, 2020

Dry, outdated.

par RAJ S

Apr 18, 2020

Very superficial course

par Veronika H

Jul 26, 2020

A great introduction to the concept of RAPID, or may I say RAPID(S):

Building rapport with the person you're trying to help, assessing the needs, prioritizing the needs, intervening to stabilize or mitigate distress, checking how they are doing / following up, and lastly, there's a lesson on self-help so that you can help people long-term and not e.g. burn out.

All of these steps of RAPID(s) are explained in more detail in the course. There's also a simulation video of what the process can look like, which accompanies the whole course and ties it together nicely. There's also videos of how not to do it. I found the quality of the videos/acting to be almost perfect, and certainly excellent! :-)

I can not praise the instructor enough, his long experience in the field has certainly honed his social skills, like compassion and connecting with other people. That comes through in the lectures and intro videos as well as the simulation. It's a helpful to have someone to look at and think: "This is how I could also be one day, this I could strive for."

Content-wise, the lectures are to-the-point and not too long, sometimes I would have liked more detail but mostly they were just right for me.

The tests are brief and aim at you understanding the core concepts and knowing some relevant data. The questions can be quite specific, so you need to pay attention to details throughout the course, however, it is only details actually relevant to the topic that you need to know.

I got a sense that this course was compiled in a thoughtful and "heartful" way. Some minor room for small improvements aside here and there, overall, I found it a course of an outstanding quality content-wise, and of significant helpfulness for me, who was wholly new to the topic.

I'm glad I took the course, as it was the right decision for me, and I feel significantly better equipped than before to help others. I now have a solid basic understanding and a useful overview of Psychological First Aid. In order to feel confident about my abilities in this area, I'd have to practize the things talked about, though, which an online course of course can't do. Which is to say, as far as the course goes and can go, five well-earned stars!


Jul 12, 2020

I am from Kerala, India. In my country, psychological first aid [PFA] is just a fancy term. On the wake of disasters like megafloods, earthquakes and other natural and man-made calamities, financial and medical aid is provided by the state and central governments. Usually, there is no acknowledgement of the 'surge' that happens after a disaster. I have understood it from personal experience during the megafloods in Kerala in 2018. Although I was not a direct victim of the floods, I tried to contribute to the displaced and the disaster-stricken demographic. This experience gave me the insights that PFA is non-existent in these contexts, here. The medical team at a disaster spot would ideally treat the physical ailments of the people, the officials would mitigate the financial losses of the people, there is no reference or acknowledgement of the psychological trauma an individual undergoes during these calamities. There is no one-on-one care to the individual who undergoes the ordeal. I wrote a book titled LIFE AFTER THE FLOODS: REFLECTIONS ON KERALA FLOODS, which was published in 2019 by Kalamos Literary Services in Delhi highlighting these issues and the necessity to provide a mental support system to the victims of calamities.

The PFA course run by Johns Hopkins University is a boon to people from my place, for health workers, first responders and others. I found it as an answer to the many questions I raised in my book Life After the Floods. I am especially in love with the lectures given by Prof. Geroge Everly. His compassionate eyes have the power to teach us how to help others and to help ourselves.

This course offered me a highly valuable tool to deal with individuals who are facing psychological challenges during a disaster. This gave me the confidence to be a first responder in the wake of a calamity.

Thank you JHU and Coursera for arranging this masterful course for us!.

with love,

Anu Lal

par Dawei L

Jun 28, 2020

As a teacher, I accidentally signed up for this after I googled inclusion for education and special education. When saw what Dr. Everly was presenting, I immediately grimaced. But, I re-framed my thinking. God willing I would have to go through a disaster like Parkland or any other traumatic experience, and I hope I never would have to use the skills learnt from this course in any setting. However, in dealing with teens, a lot of situations may seem distressing. Although trivial to adults, a lot of problems to teens are magnified. So it is important not just for PFA but also anyone who works with people to go through phases of RAPID especially reflective listening and not offer responses designed to quickly solve the problem. In addition, it is also important to recognize we need to "self-care". I have met educators who take on the burden of students' personal issues too seriously and enter into unhealthy living habits. It is important to care for people, but establish boundaries. In addition, it is also important to get an assessment and not steer students(I have met teachers who have tried to steer students to talk about issues which were personal and incredibly traumatic without knowing how to be a facilitator of being part of a 'next level' of help. ) into answering questions which may open the proverbial Pandora's Box. This was overall a good course and it is not only for one profession. It permits help and compassion without crossing boundaries which can exacerbate situations.

par Angela M

May 17, 2020

This course is apt right now, in a time when first responders are being pushed to the max every day, and when many humans across so many countries are being impacted by Covid. I was interested at first because of my own experience with anxiety and PTSD--birth trauma, mainly--but also for my work as a support worker in Special Education who routinely works with kids who are either reliving trauma or are living it daily. I wanted to take this while on lockdown to maximize my time, distract myself in a proactive way from the news at hand, and come away with new "tools in my toolkit". Interestingly, I've gotten to use some of the RAPID techniques already with former coworkers. I think this course is extremely well-structured, highly informative, and practical. I appreciated all of the models but particularly appreciated the one on self-care--a thing I have had to learn, and continue to do so, to manage PTSD. I can't emphasize strongly enough myself how vital self-care is--whether it is meditation or prayer, proper sleep and/or an eye on healthy eating, finding that friend/family member/coworker to confide in or rant to--it's the case of, to use the airplane safety analogy, "giving oneself the mask first". Thank you for a fabulous course!

par Terreea W

Apr 29, 2020

Considering we are in the middle of a Pandemic which caused me to take the course in the first place. I was very glad I did. I and my Security staff still had to come into work, even though our buildings are empty. when I started this course I started talking more in dept with my staff to make sure they were OK during this trying time. They opened up to me about their fears and what they and there families were going through. I also started talking to my own family and finding out things that are going on with them also. This course helped be to see where I could help them and also if anyone needed more assistance then what I could give.

With my staff I did reach out to my Director and with her assistance we made sure any staff that needed help with the stress got it. With my family members we talked and talked until they seen what they needed and they reached out for the help they needed and I am following up with them.

Me I also did the self help part, because I did ID the fact that I was hearing a lot of stressful things from others and I identified it was effecting me. So I found someone to talk to me (My husband and Pastor). I got a lot out of this class and will be looking for more to take. Thank you

par Tatiana E S

Apr 20, 2018

This course was very valuable for me.

1 - The course professor has a great personality. He is a great storyteller. He looks kind, warm and understanding. He pointed out the importance of respect and tactfulness and I believe these are both his professional and personal values. He is an inspiration.

2 - This course is well-structured, detailed, easy to understand. It has extremely valuable simulation videos with "flawed" and "correct" examples of emergency responder work. It has a documentary of a real disaster with interviews of real people to analyse. These amazing video materials make the knowledge more profound and practical.

3 - The lectures are great. I listened each lecture for 3-4 times and found new depths each time I was listening.

4 - I may recommend this course to those who experienced disaster, as I believe being well-informed about this topic makes you feel stronger and more resilient. As a crisis survivor myself I enjoyed the course and it brought me a piece of mind and strength.

5 - I am grateful, that this course is an "open" course, by which I mean that you see the result of your test and can work on your mistakes. This is a life-saving course, so it is great that full knowledge is available.

par Stella O

Sep 13, 2020

It is an excellent course on psychological mental first aid because it is very detailed. The vignettes are excellent and help in explaining RAPID method of John Hopkins University. They helped in explaining the concepts very well. The instructor was excellent in explaining the concepts and the vignettes exceedingly very well. I have had resiliency courses and this shows a different side of resiliency training. The most poignant aspect of the training is that people who help people do not conduct Self-Care. This training emphasizes Self-Care in detailed form and shows how essential it is for everyone, most especially people who care for others. I am very happy that I took the course. I have never paid attention to Self-Care until now. This is because it has never been explained as well as Dr George Beverly, Jr. in this course by using it as "Dr. George Beverly, Jr's Burn-out Club" . This is a brilliant idea on Dr. Beverly Jr's part to drum in the importance of self-care with the aspect of the club. This method hits 'home' for everyone. It brings self-care front and center to people's mind and way of doing things. Well done on his part.